Whitehills Animal Hospital

2111 Aldersbrook Rd
N6G 3X1, London
+1519-473-1182

Opening hours

  • sunday: (closed)
  • monday: 8h-18h
  • tuesday: 8h-18h
  • wednesday: 8h-18h
  • thursday: 8h-18h
  • friday: 8h-18h
  • saturday: 8h-12h

Welcome to Whitehills Animal Hospital, a premier veterinary clinic located in London, Ontario, dedicated to providing outstanding care for your beloved pets. Founded in 1985 by Dr. Larry Hurd, our hospital has built a strong reputation based on compassion, individualized attention, and a commitment to enhancing the health and well-being of animals.

Our team of skilled veterinarians, including Dr. Thomas Oster, Dr. Lynn Lam, and Dr. Christina Parker, are passionate about delivering the best treatment possible. With years of experience and a deep love for animals, they ensure that each patient receives a tailored approach to their healthcare needs.

At Whitehills, we offer a comprehensive range of veterinary services, including wellness and vaccination programs, medical and surgical services, and laser therapy. We continually invest in improving our technology and skills, ensuring that we stay at the forefront of veterinary medicine.

Our facility boasts modern equipment and a warm, welcoming environment where your pets can feel at ease. We invite you to visit our photo gallery to get a glimpse of our hospital and meet our friendly staff.

We are committed to making your experience with us as seamless as possible. New clients can easily schedule appointments online and access a variety of resources to support their pet's health. At Whitehills Animal Hospital, we believe that every animal deserves top-notch care and attention, and we are here to provide it.

For any questions or to make an appointment, please reach out to us at (519) 473-1182 or visit our website to learn more about how we can support your pet's journey to a healthy life.

Our comment from InfoVet about Whitehills Animal Hospital:

Whitehills Animal Hospital is a highly regarded veterinary clinic known for its compassionate and exceptional care. With a dedicated team of veterinarians, including Dr. Oster and Dr. Parker, they provide personalized attention to every pet, ensuring their health and comfort.

Clients have praised the clinic for:

  • Caring and compassionate staff: Many reviews highlight how the staff treats pets with kindness, making visits feel less stressful.
  • Thorough examinations: The veterinarians take time to explain health issues and treatment options clearly.
  • Impressive follow-up care: Their commitment to follow-up communication and ongoing support is frequently mentioned.
  • Flexibility and understanding: The team is accommodating and respects the pet owners' concerns and preferences.
  • Emergency responsiveness: The clinic is recognized for its swift and effective care during emergencies.

While the clinic's expertise and services have garnered much praise, some clients have pointed out challenges in communication, particularly during busy times. However, the overall experience remains overwhelmingly positive, reaffirming Whitehills Animal Hospital's reputation as a trusted partner in pet care.

Services

Hospitalization

Whitehills Animal Hospital: Reviews

4.9/5 (199 Reviews)
T H Posted on Google 4 months ago

Fantastic experience: Recently switched to Whitehills from another animal hospital in the Masonville area. The entire process has been excellent and I believe we are receiving first class care. Follow up has been great and the entire staff are courteous and caring, just what you want. I wish I had made the change years ago.

Mateo Norris Posted on Google 4 months ago

Positive experience: Great vet but seemingly impossible to get a hold of the receptionist.

Ann McInnis - Tonge Posted on Google 5 months ago

Fantastic experience: Dr. Oster & everyone i have met there are wonderful! Great care is taken with my fur baby. The office staff is also caring and very organized.

Sarah Lessard Posted on Google 8 months ago

Fantastic experience: I’ve been going to Whitehills Animal Hospital for 15 years now. The staff is so gentle and caring and the vet is very knowledgeable and spends time talking with me at every appointment about my pet.

Adam Dorriesfield Posted on Google 8 months ago

Fantastic experience: My dog recently got diagnosed with Addison’s disease and the team at white hills could not have done more for us. Dr.Oster recognized the symptoms immediately which allowed them to get a confirmed diagnosis within 24hrs and start treatment in record time. With this being such a rare and difficult to diagnose disease, I’m can’t believe how quickly they were able to get my puppy back to normal. Thank you to everyone at white hills, you all made such a huge difference last week for Lady and us.

Ruth Funk Posted on Google 10 months ago

Fantastic experience: I have a traumatized 3 yr old terrier, and when she needs to go to WHitehills, I know she will be carefully handled so as not to increase her anxiety. Last week, Dr Parker sat on the floor beside Corey, just talked quietly to her, allowed her to get comfortable, and then addressed the cyst that had brought her in. Thank you for the careful and gentle ways you treat my pup. You're all the best!

K Gifting Co Posted on Google 10 months ago

Fantastic experience: Whitehills Animal Hospital deserves more than five stars—this is a true TEN-STAR veterinary clinic! Dr. Oster is nothing short of exceptional. His kindness, compassion, and deep understanding that pets are beloved members of the family truly set him apart. He provides care with both heart and expertise, making every visit feel personal and reassuring. The entire staff at Whitehills is wonderful—welcoming, attentive, and always ready to help. The level of service is consistently outstanding. From routine checkups to more serious concerns, we always feel supported, respected, and confident that our pets are receiving the very best care. This clinic operates at a high level of professionalism and warmth. Whitehills Animal Hospital is a gem in our community and so deserving of recognition for the incredible service they provide. Thank you for treating our furry family like your own!

Julia Wooster Posted on Google 11 months ago

Fantastic experience: Really wish I could give this clinic more than 5 stars. The care and service provided are wonderful and I'm confident having any of the veterinarians here see my dogs. Their service has always been fantastic but yesterday it was on an entirely different level. I had concerns about one of my dogs and was worried about GDV (bloat). They asked me to bring her up immediately where they did xrays and fortunately it wasn't GDV but the xray showed one concern and a physical examination found another area of concern that they helped with. This is a very busy clinic and another clinic might have told me to go to the emergency vet clinic, but they were willing to fit Skye in. Dr. Oster, you have no idea how much I appreciate you and your staff.

Kate Wiggins Posted on Google 11 months ago

Fantastic experience: I love this place all my pets have gone here and they are treated like mini Royals. Staff and Dr.'s are incredibly helpful when you have to do stuff like collect your dogs urine. Such a wonderful place highly recommended!

Bohan Zhang Posted on Google 1 year ago

Fantastic experience: Today is our first time came here and Dr. LYNN answered all my questions in details and examined my dog throughly. Very happy for the service we received and I think I will take my dog here regularly in the future. Thanks Dr. Lynn!

Toto Posted on Google 1 year ago

Fantastic experience: Dr. Lynn is a great doctor, she saved my dog, very knowledgeable unlike some inexperienced doctors who were hired duringCOVID-19. She always gave me the best advice for my situation, thank you Dr. Lynn.

Cai H Posted on Google 1 year ago

Fantastic experience: I love this place, and so do our dogs! Dr. Oster is so kind and great with my sister's cat. If you're looking for cat specific practice this is a wonderful one. He's always understanding of my budgetary restrictions, which i appreciate. Lately we've been seeing Dr. Christina Parker and my Chihuahua loves her. She's very kind and sends really detailed email follow-ups. Really appreciate that the vet actually sends those emails, it feels like they really care here. I recommend this vet office to everyone!

Julia Heaman Posted on Google 1 year ago

Fantastic experience: Dr. Lam is great. She's been dealing with our labs arthritis (newly diagnosed) for over a year. Always takes time to answer any questions and explains things in a way you'll understand. Is mindful about your budget and sends referrals quickly. She's the only vet I'll have see our boy from now on. Front desk staff are great too!

Barbara Szabla Posted on Google 1 year ago

Fantastic experience: Thanks to dr Parker who was our late dog Maks doctor for 12 years. The last few weeks of his life was difficult. We met dr Lam when Maks got really sick. She explained the treatment and was communicating with us on daily basis. Thanks Dr Lam. Staff at the clinic very professional caring and compassionate. Always return email snd phone calls. Dr Parker guided us through this difficult and painful process. I would highly recommend Whitehills Clinic.

Emily Do Posted on Google 1 year ago

Negative experience: I've tried multiple times to reach this vet clinic over the past week through phone calls, with no success. When I finally received a call back, I was told they are no longer accepting new patients—something that could have easily been posted on their website out of respect for pet owners' time. This was especially frustrating after seeing so many positive reviews on Google. A clinic with such a strong reputation should make the effort to communicate clearly and respectfully.

W Posted on Google 1 year ago

Fantastic experience: We would like to extend our gratitude to the outstanding team of professionals Dr. Oster, Dr. Lam, Dr.Parker, and Dr. Kushner, who provided compassionate and gentle care for Penny during her illness. Technicians Alonna, Maria, Katie, Kendra, Kaitlyn, and Paige demonstrated sensitivity and calmness in addressing Penny's nervousness. Receptionists Jessica R. Brittany, Marianne, and Jane responded promptly and courteously to my inquiries and requests for appointments. We appreciate the efforts of everyone involved in taking care of Penny's health.

Danica Deng Posted on Google 1 year ago

Fantastic experience: Whitehills Animal Hospital provides outstanding service! The staff are incredibly kind, empathetic, and always treat my cats with love and care. They’ve been wonderful during regular check-ups for my cats Brandy and Baileys—always gentle, patient, and thorough. When my other cat, Martini, needed emergency care, they acted quickly and professionally. Their compassion and skill truly made a difference during a stressful time. I felt supported and reassured every step of the way. The veterinarians are highly knowledgeable and responsible, and I trust them completely with my pets’ health. I’m so grateful for the care they provide. Highly recommended for any pet parent looking for a trustworthy and compassionate animal hospital!

Sarah Poole Posted on Google 1 year ago

Fantastic experience: We have been bringing our pets to Whitehills Animal Hospital for very many years. We always appreciate the great expertise and follow up information. And as some of our pet cats are not enthusiastic travellers, we also appreciate the patience and dedication. We are always very happy with the care our pets receive.

Brittany Burdick Posted on Google 1 year ago

Fantastic experience: I am convinced that Dr. Parker is the best vet one the area. I have followed her here from another clinic and am always impressed with the level of care she provides. She goes above and beyond for her clients. Dr. Parker is patient, kind and carefully explains everything. She is great with my dog who becomes very anxious for certain procedures. Dr. Parker does her best to make the appointment as stress free as possible and my dog is indeed happy to see her.

Parnesicle Posted on Google 1 year ago

Fantastic experience: Been going there for years with multiple pets. Always excellent, caring, honest, and fair treatment. Would highly recommend this clinic.

Kris Posted on Google 1 year ago

Fantastic experience: We had an amazing and welcoming experience at White Hills. We were provided with thorough, personalized and incredibly caring care for our newly adopted 18 year old cat. All of our questions were answered and time was taken to explain everything in detail, giving us a clear understanding of what to expect and how to best support our new furry family member. All of the compassion and expertise is greatly appreciated and made the experience so much better for all of us! Thank you!!

Rachel Ryan Posted on Google 1 year ago

Fantastic experience: Fantastic doctors and fantastic techs. The quality of care here really shows.

Jim Walsh Posted on Google 1 year ago

Fantastic experience: Thanks for taking care of Rosie. You won't find any better, any where, than Tom and the gang at Whitehills. Very highly recommended.

Neisha L Posted on Google 1 year ago

Fantastic experience: They were very accommodating when my cat Blue was not feeling well. They had set up an appointment the same day I called in. They followed up to check in the next day if everything was okay. All the staff are amazing, friendly, understating and want nothing more but to make sure your pet will get in better health.

shayna longlade Posted on Google 1 year ago

Fantastic experience: Thank you for seeing my cat Pookie Thursday morning (Dec 19, 2024) when I brought him in before you opened. He was in so much pain out of nowhere. Dr. Kushner saw him as soon as she arrived to the clinic and after a brief check of him, she immediately offered a shot of sedation to help calm him down and pain relief. Thank you for caring for him while he stayed at the clinic, and doing various thorough tests to determine the problem. Thank you for explaining what pancreatitis is and what can be done to help Pookie during this time. Thank you for the re-check appointment to determine if he was any better the following day (to which he was a bit), and making a plan for next time if this happens again. And finally, thank you for giving me enough medications to get him through the Christmas week and possibly into the New Year. A medical emergency was taken care of as swiftly, effectively and carefully as possible. Thank you.

Teresa Edwards Posted on Google 1 year ago

Fantastic experience: I love to bring mtvpets to their control appointments. The personal is very knowledgable and kind.

Cindy Gill Posted on Google 1 year ago

Fantastic experience: Dr. Oster is a fabulous vet. He is knowledgeable, kind, takes the time necessary to make sure you understand any ailments/issues your pet is dealing with. He follows up when he feels it is warranted to ensure all is progressing as expected.

Cassie Raycraft Posted on Google 1 year ago

Fantastic experience: Everyone was lovely. Made me feel like I'm taking great care of my baby. Vet gave me so much good advice, recommendations on products etc. Great place to bring your animals!

Yasaman Garakani Posted on Google 1 year ago

Fantastic experience: Dr. Christina was wonderful. Very thorough and professional. Vet techs were extremely knowledgeable. Front desk were all very professional. All and all I am sorry I didn’t bring my two dogs here earlier.

Ny Posted on Google 1 year ago

Fantastic experience: Always nice and care. They'll answer any question you throw at them. I highly recommend them.

Justine Pitt Posted on Google 1 year ago

Fantastic experience: The best vet clinic. So thorough in their examination and they provide such clear explanations so that you really understand your pet's health/

Ryan Seguin Posted on Google 1 year ago

Fantastic experience: Great atmosphere, professional and thorough. Very happy with our experience.

Yvonne HUSTON Posted on Google 1 year ago

Fantastic experience: Amazing staff- they go above and beyond. I can't say enough. I had an older dog with a lot of health issues, they were always there for us. I trust them 100%- no upselling, guilt trips. It's about my pet and what's best for them. I feel very fortunate to have them care for my fur babies, wouldn't trust anyone else. Dr Tom really went the extra mile with our geriatric dog, calling after hours on a long weekend to make sure she was OK. He is one in a million.

Janet Donkervoort Posted on Google 1 year ago

Fantastic experience: During this pandemic it’s been so comforting to know that I can rely on the vets and techs at Whitehills. In all the years I've been bringing my pets here I've never had a bad experience.

Tatiana Russell Posted on Google 1 year ago

Fantastic experience: Thank you for the care, expertise and wisdom that you have given to our dog and family. You are the best!

Tayjah Rae Posted on Google 1 year ago

Fantastic experience: We love bringing our animals here. We have had animals for all 30 years of my life but we have finally found a vet clinic that makes us feel great when we have to make decisions. We feel properly educated, we feel like they are compassionate, and we always appreciate their great customer service.

Justine Taylor Posted on Google 1 year ago

Fantastic experience: I started going to Whitehills in 2022 when Dr Parker left her old practice and decided to follow her. My dogs have seen her since she started being a vet at her very first practice back in 2013. I can’t say enough good things about her and Whitehills. Every vet I have seen there when my dogs were sick and we couldn’t see Dr Parker have been wonderful. She respects your decision as the pet owner and doesn’t force anything and listens to your concerns. My dogs absolutely love her.

Cindy Posted on Google 1 year ago

Fantastic experience: They provide: good service for my dog and shared the results of procedure thoroughly. I wish there are more available staffs to pick up a call :)

Alexa Valencia Lopez Posted on Google 1 year ago

Fantastic experience: White hills animal hospital always provides the best care! They always go above and beyond for your pets.

Audrey Apostolov Posted on Google 1 year ago

Fantastic experience: Staff at Whitehills did everything to make Dax comfortable and ease her stress. We appreciate the advice and excellent care she received. Thanks!!

Leslie Yee Posted on Google 2 years ago

Fantastic experience: Caring, attentive staff. Friendly easy going vet interaction. Casual garden in parking area is interesting for dog patient to explore and for people to look at.

Zoe Burness Posted on Google 2 years ago

Fantastic experience: Whitehills has always been so kind, so responsive, and helpful through all pet anxieties. Wouldn’t want to take our pets anywhere else!

Amanda Shoff Posted on Google 2 years ago

Fantastic experience: After visiting 2 other vets Dr. Oster was the first one able to diagnose the cause of my cats limping back 5 years ago. I have been going to this vet since and more recently have seen Dr. Parker. They take so much time thoroughly assessing my cats and doing as much as they can to make them comfortable during the exam. Every time I have had an issue they offer multiple different treatment options and next steps that have included over the counter and home remedies. I’ve never felt pressure to do any sort of testing and have it explained why it is recommended and whether or not it can wait for another time. They also take the time to make thorough notes and recommendations based on the appointment that are shared with you. All around a great experience every time I’ve dealt with them the past 5 years.

Jordan Bulbrook Posted on Google 2 years ago

Fantastic experience: 10/10 would recommend! I am so happy I chose Whitehills Animal Hospital for my dog. The team is friendly and professional. I've been bringing my dog here for five years and have never had a negative experience. They've always taken the time to answer my questions and have done a wonderful job with my dog. I'm always grateful for the amount of care the team at Whitehills shows for their clients. Knowing how anxious my dog gets at the vet is often stressful, so I appreciated the staff trying different methods to help calm her. Our vet during our last visit was so gentle and understanding of her behaviour and he took great care to be efficient but effective with his treatment. Thanks again for taking such great care of her!!

Shirley MacMillan Posted on Google 2 years ago

Fantastic experience: We have been clients for over 30 years. They are professional, kind and supportive. They have always been there for us. We feel like family.

Natalie Miller Posted on Google 2 years ago

Fantastic experience: The Whitehills staff are the most caring, compassionate, awesome people and have always received excellent care for my pets. We have been blessed. Dr. Oster and his team are second to none. They have been our Vets for over 15 years. Nothing short of amazing care. Thank you for everything!

Franco Palombo Posted on Google 2 years ago

Fantastic experience: From booking and attending our first ever appointment at Whitehills Animal Hospital, everyone was professional and very welcoming. We were long term customers of a vet clinic in London, that sadly had turn over with staff and leaving us with horrible experiences. I was hesitant to start over wondering if it would be worse. From the second we walked in and the way we were treated; my expectations were quciky met and exceeded. I was delighted and Honey was calm and curious. Initially Honey was reluctant to enter the exam room, the staff patiently and quickly won her over. They had all of Honey’s previous medical records from our previous vet clinic entered in their system. They went through it all with us, thoroughly. Small things in life are huge. When staff and /or Dr Parker entered the room. They did so with a quiet turn of the handle followed with a gentle door opening. There was no startle affect. Honey was calm the whole time. Dr Parker is AMAZING! She clearly loves her job and it shows. She goes above and beyond her job in how she handles your pets and their owners. What impressed me a lot was that Dr Parker was able to answer all my questions with facts and with confidence. There was no hesitations in her answers/info and she made sure that I understood. She was more then respectful when I explained how we care for Honey in regards to her diet. She provided her insight and did not make me feel that I was doing something wrong because it wasn’t “ their way”. Dr Parker was awesome in how she examined and administered any dose to Honey. She treated Honey to her needs. This made for a great overall experience. I left feeling really good with the info I was provided and a happy dog. I also noticed after the exam, how staff interacted with other customers. Everyone was super nice and happy.

Mark Mitchell - Mortgage Broker London Ontario Posted on Google 2 years ago

Fantastic experience: Our dogs have been seeing Dr. Oster for 15 years - very, very happy!

Jackie Bell Posted on Google 2 years ago

Fantastic experience: Dr Oster is a wonderful, caring vet and the staff is always very pleasant and helpful.

Sileny Chamorro Posted on Google 2 years ago

Fantastic experience: We've been taking pets here for over 20 years, and each one has been well-cared for. Incredible staff! There is one beautiful moment that stands out to me as most representative of the care that WHA offers... When our elderly Black Lab/German Shep., Zamba, had to be put down, the vet came to our home. He gave us the gift of sending Zamba home in a warm, well-known, and loving way instead of in a cold, clinical setting. She died in her favourite spot, in her blanket, held in my Mama's loving arms. We will be eternally grateful for that gift.

Brett Willert Posted on Google 2 years ago

Fantastic experience: The entire staff are very friendly and knowledgeable. They were all quick to answer any questions I had with regard to my new puppy, Norman. Because Norman is so young, Norman and I have been to Whitehills Animal Hospital several times for vaccines and other minor puppy concerns over the past few months. Each and every time we visit, we are treated with friendly faces, and true professionals. Although, as I said earlier, the entire staff is, in a word, "awesome," I must give special shout out to Dr. Lam... who has been Norman's prime Vet since day one. She is very thorough and explains everything in great detail... whether it's a concern I may have brought up, or how to care for a puppy in general - she's one of the best!! Finally, a big thank you from both my wife and I to the entire staff at Whitehills Animal Hospital. Your friendly faces, and the care you have provided for Norman thus far has been fantastic. See you all soon!!

maggie Posted on Google 2 years ago

Fantastic experience: Always feel so much more at ease after our visit to your clinic. You are very thorough and patient, taking the time to answer all my questions and concerns. I wouldn’t trust anyone else to take care of my furry friends.

Mina Reyhani Posted on Google 2 years ago

Fantastic experience: Very kind and knowledgeable doctor and staff. I had a great experience with my cat vaccinations.

Vickie D Posted on Google 2 years ago

Fantastic experience: Thank you for helping us keep track of our growing girl - only 9 months old and already bigger than our last Standard Poodle when full grown. We know that early and proactive care makes for healthier and happier full lives, and we appreciate your assistance and oversight.

Erika Basile Posted on Google 2 years ago

Fantastic experience: Always accommodating, wonderful and caring staff who make sure to always communicate and follow up. We are very happy.

Daniel Litman Posted on Google 2 years ago

Fantastic experience: Very friendly and loved the atmosphere. Will go back with my dogs and cats. Switched from another clinic

Emma Robinson Posted on Google 2 years ago

Fantastic experience: On December 28th, my cat Sprout starting exhibiting concerning behaviour and the next day I called and they were able to see her that same morning. The receptionist, Brittany, was extremely kind over the phone and helped to alleviate some of my anxiety. Dr. Lam was so compassionate and caring towards Sprout and I. She laid out my options, explained everything I needed to know and let me choose what I wanted to do with that information. 100% recommend the team here at Whitehills Sprout is already feeling better :)

connie Posted on Google 2 years ago

Fantastic experience: Dr Tom and his staff are so caring and compassionate. They always put the animals’ wellbeing at the forefront of their recommendations. I trust them to recommend what my fur babies need, without extra things they don’t need. My fur family has been going to Whitehills for almost 30 years now, and i cannot imagine getting this level of care anywhere else. I highly recommend this team of professionals to anyone who is looking for the best.

Darrell Luckovitch Posted on Google 2 years ago

Fantastic experience: Dr Tom is very thorough and makes time for your pet if issues arise.

Jason Chung Posted on Google 2 years ago

Fantastic experience: Drs. Oster and Lam are exceptionally skilled and compassionate veterinarians. It’s clear they, and their staff, deeply care about their patients. They explained each test result and provided a rationale for their recommendations so that I could make an informed decision about my cat’s care. I never felt judged or pressured given my financial constraints as a student. They were thorough and flexible in creating an optimal treatment plan for my cat with my constraints and concerns in mind. The front staff and technicians are also incredibly kind. My cat is everything to me, and I feel so fortunate to have found their clinic.

Kelly S Posted on Google 2 years ago

Fantastic experience: Dr. Oster and his team are ALWAYS caring and professional and take exceptional care of my pets. I would not take my pets anywhere else. Dr. Oster is a very dedicated and compassionate veterinarian. Thank you, Whitehills Animal Hospital!

Alana La Grave Posted on Google 2 years ago

Fantastic experience: Whitehills Animal Hospital is wonderful! I know my cat is getting the best care when I take him in (which is a lot!). The staff are friendly and professional, and Dr. Oster is such a kind and knowledgeable vet who takes the best care of his patients.

Melissa Hillsdon Posted on Google 2 years ago

Fantastic experience: These folks were kind, inviting and thorough. I love their philosophy of spoiling the animals throughout the visit so a trip to the Dr is less, even non-traumatic.

Connie Bryan Posted on Google 2 years ago

Fantastic experience: We are fortunate to have such kind, compassionate people looking after our pets. We have great confidence in the knowledge and expertise of the professionals. Thank you.

Stephen C Posted on Google 2 years ago

Fantastic experience: We can not recommend Dr. Oster and his team more highly. They took amazing care of our dog for close to 13 years both regular checkups and a couple of emergencies. Everyone in the clinic over the years has been wonderful but Dr. Oster is a special person. He is thorough, and takes the time to explain exactly what is happening, alleviating stress and worry in both the family and pet. He is an animal whisperer and approaches his job with compassion, gentleness and a clear love of animals.

danbug45 Posted on Google 2 years ago

Fantastic experience: staff is polite, welcoming, and knowledgeable. The Vet is a real pro. Prices are reasonable

Denise Bisback Posted on Google 2 years ago

Fantastic experience: Staff was super kind and patient with my pup. Very clear spoken and no hidden fees. Great price . Their customer service is definitely best I’ve experienced with vets

Lesley Bidner Posted on Google 2 years ago

Fantastic experience: Everyone there is so kind and really amazing with my animals. Thank you for getting my Morty in so quickly for his dental surgery and for taking such good care of him! Honestly I couldn’t ask for a better Bet Clinic, thank you for everything you do!

Gaye Hongisto Posted on Google 2 years ago

Fantastic experience: Rosie was examined quickly upon arrival to our appointment with the usual kindness and respect as always by Dr Oster

Tara Roccatagliata Posted on Google 2 years ago

Fantastic experience: Great care and attention from all the staff and Molly was very well taken care of.

K M Posted on Google 2 years ago

Fantastic experience: Very thorough and friendly , however , they are very expensive compared to other veterinary clinics around .

Alex Jablonsky Posted on Google 2 years ago

Fantastic experience: My animals have been patients here for years and I would never go anywhere else. Everyone is amazing - I have recommended Whitehills to 5 of my fellow animal-lover friends, and each one of them has been beyond pleased with the excellent care and kind attention. Dr. Tom Oster is one of my very favourite people ☺️

Paige Smith Posted on Google 2 years ago

Fantastic experience: We have been coming to Whitehills for years. They are helpful, honest and incredibly compassionate. We have always been thankful to have their expertise, and very much appreciated all their care when saying goodbye to our pet.

Reagan Letourneau Posted on Google 2 years ago

Fantastic experience: I was so happy to get a last minute appointment! Mr. Data had stopped eating and I was extremely worried. The staff got him in right away for an exam and they followed up to check in on him.

Graeme Tindale Posted on Google 2 years ago

Fantastic experience: After many years with another Veterinarian hospital, there was a change of ownership from a veterinarian-owned clinic to a corporate-owned clinic. The changeover was chaotic and there was a marked failure to provide the necessary level of care. We decided to make a change which always has its risks. We booked an appointment with Whitehills Animal Clinic which is still veterinarian-owned with a full staff of veterinarians, vet-techs and reception. Our first visit was amazing in every way with every interaction and every point of contact. Most impressive was the obvious research Dr. Parker completed on our dog’s history and her understanding as to our needs. She was caring, cost sensitive and efficient. The final report was detailed and gave us a thorough grasp on our way forward. This hospital is an energetic, positive and above all professional place to bring our pet.

K Heun Posted on Google 2 years ago

Fantastic experience: Dr. Lam is professional and caring. She did a detailed examination with my dog patiently and explained thoroughly its health condition and treatment options to us. Staff are nice. I highly recommend this vet!

Tami Mairs Posted on Google 2 years ago

Fantastic experience: Dr Oster and his staff are kind and courteous, 'salt of the earth' people. Can't imagine the well-being of our dogs in anyone else's hands.

Earl Huggonson Posted on Google 2 years ago

Fantastic experience: Dr Martin and the staff are awesome. They care about the animals and treat the humans pretty good too.

Katrina M Posted on Google 2 years ago

Fantastic experience: My dog has had many puzzling health problems over the years, and the staff at Whitehills Animal Hospital have been consistently helpful. The latest problem involved emergency care on a long weekend, followed by surgery a few days later; the vet stayed three hours past closing time on the weekend to make sure that my dog was out of danger! I really appreciate the dedication and genuine care that the staff has. I never feel pressured to pay for unnecessary treatments, and they have been very good at explaining possible treatment routes when my dog’s diagnosis was unclear. What a team!

Ann McInnis Tonge Posted on Google 2 years ago

Fantastic experience: Awesome! Dr. Oster and his team have taken excellent care of my dogs for many years.

Cindy J Posted on Google 2 years ago

Fantastic experience: Team Whitehills do an outstanding job in so many ways! Our Millie, is a Beagle and when she was younger, she didn't like her nails trimmed. She was recently in for a vaccine update and the team trimmed her nails and she got a glowing report. She loves visiting the team and has no hesitation to visit. This clinic is outstanding and has the best team ever.

World Owner Fog Posted on Google 2 years ago

Fantastic experience: We love Whitehills Animal Hospital. We've been going there for years and are especially fond of Dr. Oster. We have also seen Dr. Lam — another great vet.

Kevin Dixon Posted on Google 2 years ago

Fantastic experience: I have only good things to say about Whitehills. Tom is a knowledgeable, personable, and caring veterinarian. The staff is genuinely interested in Rosie’s wellbeing (2.5 yr old Golden Retriever). I’ve never experienced better veterinary care.

Ilja Zoric Posted on Google 2 years ago

Fantastic experience: Otis is very difficult patient due to his reactivity and fear. All staff at the desk was super helpfull and understanding and Maria who was assigned to us was great with Otis in that small room. Dr Parker is the best and always will be as far as my family is

Em Fin Posted on Google 2 years ago

Fantastic experience: Dr. Parker and all of the Whitehills team are very caring and responsive to any issues my cat has had. They take the time to answer and find answers when I have concerns. Thank you!

Julie Thayer Posted on Google 2 years ago

Fantastic experience: The staff and all the Veterinarians that have looked after Newfie and Shadow have been understanding, calming, gentle and extremely reassuring. Dr. Parker and Dr. Oster always provide us in detail, all the information we require to make a proper decision for Newfie and Shadow. I appreciate the thoroughness and detailed explanations. Thank you

Pamela de Pencier Posted on Google 2 years ago

Fantastic experience: Really happy with our choice to bring our kittens for their first checkup. The office is clean, the staff very friendly and informative and overall made for a relaxing experience. We have unfortunately lost a couple pet in the last years and the Team at Whitehills made the whole experience so comforting and provided us with such support. Can't thank them enough for their empathy and caring nature as well!

Dave Scott Posted on Google 3 years ago

Fantastic experience: Dealt with Dr. Chris Parker and the front desk staff. Chris, as a vet, on a scale of 1-10, is a 12. The front desk staff were great.

Megan Slaughter Posted on Google 3 years ago

Fantastic experience: Such an amazing vet office! They always work with me to help my fur babies and my animals are always happy when they leave. My last appointment was very good and my old boy has improved SO much in the week since he had his appointment. I will hard pressed to find a better office!!

Kat M Posted on Google 3 years ago

Fantastic experience: Vets and vet techs here are all absolutely amazing, I can tell they all love animals so much. I know my cats are always in good hands here.

Vanessa Ambtman Posted on Google 3 years ago

Fantastic experience: Whitehills Animal Hospital has been so attentive and taken such good care of our dog over the past two years. And potential issues have been identified early and they have supported me to attend to them before they become worse. My pup lives going there which reflects the fact that they really connect with my animal and make her feel safe and cared for. Highly recommend!!

Carol MacMillan Posted on Google 3 years ago

Fantastic experience: Professional, efficient, friendly and caring Even my skittish cat relaxes when visiting Whitehills. The staff understands.

Ibis Lopez Posted on Google 3 years ago

Fantastic experience: Dr. Oster has been our vet for over 10 years. His professionalism, kindness and knowledge always puts my family at ease. His friendly staff makes the whole process easier.

Lenore Perdue Posted on Google 3 years ago

Fantastic experience: We’ve been so happy with Whitehills Animal Hospital. Their staff and veterinarians are knowledgeable and compassionate. They take the time to explain any issues or problems with our pets. They’ve been there for us through the death of one pet and the introduction of a new one and their kindness is wonderful. I would definitely recommend them.

Leonie Webb Posted on Google 3 years ago

Fantastic experience: All my childhood pets have been patients here and now as an adult all my pets are patients here. We have never had any issues and they are always very accommodating! Today my anxious and dog reactive shepherd went in for his yearly check up, they were very understanding with him and even brought a machine to let me pay in the examination room as to not make my boy wait in the lobby. It was a small service that meant a lot to me and him! Highly recommend if you are looking for a vet and crew that truly care about their animals friends :)

Lisa Mitchell Posted on Google 3 years ago

Fantastic experience: Whitehills staff are always prompt, professional and knowledgeable - and we appreciate how they truly care for all of our furry family members!

Shirin Hossain Posted on Google 3 years ago

Fantastic experience: Dr Oster was wonderful! He took the time and was gentle with our pet dog. He gave us a lot of helpful advice on his care. Clean facility and friendly care.

Christine Willburger Posted on Google 3 years ago

Fantastic experience: Always caring and gentle with the pets and caring and gentle with the pet owners! Professional and knowledgeable and patient with all the questions! Great place.

Victoria Cripps Posted on Google 3 years ago

Fantastic experience: I am so grateful to be able to bring my four legged family members to this Hospital. Everyone, and I mean everyone is kind, compassionate, and a credit to their respective fields. I tell them regularly that I love them all and am happy to put those words in black and white. With thanks.

Lawrence Lynch Posted on Google 3 years ago

Fantastic experience: I've had many animal hospitals over the years with different pets. Often it is just the veterinarian you notice and think about. Yes, Dr. Tom is a wonderful and caring vet. Tom has put together an incredible team to support you and your pet from pre-arrival to departure. They all contribute to exceptional care and support, even at the most difficult times when your pet has come to its end. Tom and his team know what you and your pet need, even when you might not. I would strongly recommend Whitehills, if they have openings.

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