Albert North Veterinary Clinic
Information about Albert North Veterinary Clinic
Opening hours
- sunday: (closed)
- monday: 7:30-18h
- tuesday: 7:30-18h
- wednesday: 7:30-18h
- thursday: 7:30-18h
- friday: 7:30-18h
- saturday: (closed)
Welcome to the Albert North Veterinary Clinic, your trusted partner in pet care since 1976! Located in Regina, Saskatchewan, our full-service veterinary hospital is dedicated to providing exceptional medical, surgical, and dental care for small animals. We cater to a diverse range of pets, including dogs, cats, rabbits, guinea pigs, birds, and other exotic animals.
Our clinic is fully equipped with advanced diagnostic tools, such as digital x-rays, ultrasounds, and in-house laboratory capabilities, ensuring that we deliver accurate and timely results for our patients. Our highly skilled and compassionate team is committed to maintaining the highest standards of care, as evidenced by our AAHA accreditation.
At Albert North, we understand that preventive care is crucial for a long, happy life for your pets. We offer a wide array of services, including wellness exams, vaccinations, dental care, and specialized treatments for various medical conditions. Our goal is to help you enjoy many wonderful years with your beloved companions.
Whether you’re a new pet owner searching for a veterinarian or looking for a new clinic for your furry friend, we invite you to reach out to us today. Together, let’s keep your pets healthy and happy!
Our comment from InfoVet about Albert North Veterinary Clinic:
Albert North Veterinary Clinic is a trusted provider of compassionate and high-quality care for pets in the community. With a team of dedicated veterinarians and staff, clients appreciate the warm and friendly atmosphere that makes their pets feel safe and loved. Many customers have expressed their gratitude for the care provided to their animals, with numerous positive reviews highlighting:
- Compassionate Care: The clinic's staff are known for their kindness and attentiveness, going above and beyond to ensure that pets receive the best possible treatment.
- Professionalism: Clients have praised the expertise of the veterinary team, who take the time to explain treatment options and follow up on their pets' health.
- Convenient Services: Many appreciate the ability to book same-day appointments and the facility’s clean, welcoming environment.
- Supportive Environment: The clinic is committed to providing comforting and understanding support during challenging times, especially when families say goodbye to their beloved pets.
While there have been some critiques regarding appointment availability and pricing, the clinic continues to strive for excellence and values client feedback. Most long-term clients express loyalty and satisfaction, often referring to the clinic as a vital part of their pets' lives.
Services
Albert North Veterinary Clinic: Reviews
Positive experience: I have been with this clinic for 18+ years and this last trip with my dog has left a extremely bad impression that I am for the first time thinking about switching clinics. I came in there to have my dogs ear drained which was a pain to deal with the first time around costing close to $600. After it was all resolved not a year later the other ear ends up having the EXACT same problem. My vet ended up going home sick the day I camr in and I ended up with Tracy, who talked over me and was trying to look at other things like her legs and skin, which I am fully aware of her rashes from being SUPER sensitive to the extreme cold winters. All I wanted the second time around was to have the same drain put in as the last ear since now we knew what the problem was, but she suggested we dose my dog to put a drain in when she did fine the first time. When I asked her if she looked at her file from last time, I got a snarky "yes, I looked at her file" and that's all. She ended up taking her and putting a needle catheter tub in and not the drain with the cap like the previous ear had(the needle catheter fell out two hours after the appointment). A week later(today) I had to come back to see the vet I previously saw(Rayna) the first time, to have the drain that was used on the other ear put in properly and pay AGAIN, when I told tracy I don't want to have to come back to pay for something we already knew the answer to because of it happening before, in the same spot. When I got home today, the wrapping fell off already so I had to go and buy my own wrapping and do it properly for it to stay on. For how much this clinics prices are, this shouldn't be happening. For being loyal to this clinic this whole situation felt like a slap in the face when it has been usually pretty good. I will pay when the quality of care is good but when this could have been avoided that's when it becomes a problem, this is extremely disappointing. I know people can be hard to deal with in any healthcare setting(I know because of experience), but I know and i'm sure you do too that listening is crucial when it comes to any form of healthcare and civil conversations are important. Thank you Rayna for putting the proper drain in, I do appreciate it, you give great care, and I appreciate your skills and ability to listen .
Thank you for taking the time to share your experience, especially after being with us for so many years. We’re truly sorry to hear how frustrating and disappointing this situation has been for you. Feeling unheard or having to return for additional care is understandably upsetting, particularly when you were hoping for a straightforward resolution.
Treatment decisions can sometimes vary based on the individual assessment at the time, but clear communication and collaboration are essential. We regret that this was not your experience during part of your visit. If you’re open to it, we would welcome the opportunity to speak with you directly to better understand your concerns.
Negative experience: I had a very disappointing experience at Animal Clinic of Regina. I brought my non-aggressive dog in for a simple ear cleaning, but staff repeatedly pushed medication and sedation that I did not want. Even after I clearly refused, I continued to receive multiple calls trying to pressure me into agreeing. I asked if there was any history of aggression or biting that I was unaware of, and I was told there was not. Despite this, my concerns were ignored and my wishes for my dog’s care were not respected. The front desk staff were rude and unprofessional, and I was eventually told that I was not welcome back at the clinic. I also felt uncomfortable with personal beliefs being pushed onto clients. As a pet owner, I expect to be listened to and treated with respect. Unfortunately, that was not my experience here. Because of this, I have not returned and would not recommend this clinic.
We’re very sorry to hear that your experience did not meet your expectations. We did notice that your review references Animal Clinic of Regina and we want to ensure this feedback was intended for Albert North Veterinary Clinic. If this was posted in error, we kindly ask that you update it accordingl
If your concerns are about our clinic, we take feedback seriously and are always open to discussing your experience further. Please feel free to contact us directly so we can better understand your concerns.
Fantastic experience: I love this clinic. Their staff is so kind and our vet was incredibly patient - especially when dealing with scary situations. They really took their time with us and never once made us feel like we were being “sold to”. Genuinely incredible.
Thank you for your review and kind words! We do our very best to provide the attention each of our clients and their furry friends need and deserve. We hope to see you soon. ⭐️
Fantastic experience: It was great they are friendly, amazing with dogs, and it was overall a great experience
Your 5 stars made our day! We appreciate you spreading the word about our business.
Fantastic experience: Great experience all around both times ive had my bearded dragon here! 10/10 would recommend
A 5-star review is the highest praise. Thank you for your glowing recommendation!
Fantastic experience: We were able to book a same day appointment for my medium size female dog! We had them run some blood tests and got a prescription. The price was reasonable and the vet was verry attentive and was able to explain in easy to understand terms. Thanks guys!
We work hard to earn 5-star reviews like yours, Cody! Thanks for brightening our day.
Fantastic experience: Feel comfortable taking my pet here. Always friendly and dog feels safe and loved.
Thank you for the 5 stars! We strive to provide excellent service and are glad you had a positive experience.
Fantastic experience: I trust my two best buddies health to them! We have used this Veterinary Clinic for decades
Hi Tom, thank you for your heartfelt review. Your commitment to our practice is the greatest reward we could ask for. We cherish the bond we've built with you and your furry friends over the years! .
Fantastic experience: Dr Tracy is amazing. She sees my animals each appointment. The animals are great with her. This clinic has the most amazing staff in the city. I was running 15 mins behind the other day and they still held a room. I appreciated that a lot.
Thank you, Christine! We strive to provide the best care and service to all our clients!
Fantastic experience: My parents dog was here visiting and ended up with blood coming from somewhere. Like most worried owners we called around and no one would see her ! Dr. Fisher was amazing and took us in. The Dr was thorough and took her time even though I’m sure she had a busy Friday! I want to thank the team here at North Albert vet clinic and especially to Dr.Fisher and the ladies that assisted her !! We really appreciate you guys !
Thank you so much for your wonderful review, Haley We strive to provide compassionate and professional care and it’s rewarding to know that our efforts made a positive impact.
Fantastic experience: I am so grateful to be a client of this clinic. All the vets have given my dog wonderful care. A special thank you to Dr. Fisher for saving my dog's life.
Thank you so much for the kind review, Lori! We understand how stressful it can be having a member of your family in the hospital. We are glad we could make it a little easier for you.
Fantastic experience: The most compassionate group of people I have ever met. They got my orange boy back to himself and treated him and me so well and were very understanding. This is the only vet that I will go to for my animals, the treatment and care they get is outstanding
Thank you, Amanda! We strive to provide the best care and service to all our clients!
Fantastic experience: Today we had a house call One we never anticipated. But the dr and her staff were so professional and respectful. Thank you for making Stella’s last moments a bit less traumatic for our family.
We genuinely appreciate your thoughtful words. It's comforting for us to hear that we could provide solace to your family during this difficult time. Please remember that you are not alone in your grief.
Fantastic experience: Dr. Tracy Fisher was amazing with our little pooch and the whole experience was super smooth. There was no waiting in a room full of unknown pets. We were taken directly to the examination room, and when all was complete, the receptionist brought in the invoice and payment machine into the exam room so again, not having to struggle with an excited dog in the waiting area with other pets.
Thank you, Donna! We strive to provide the best care and service to all our clients!
Fantastic experience: Very good and friendly staff, really short waiting time.
Thank you for the 5 stars, Pavel. We're so glad we exceeded your expectations.
Negative experience: I believe the Alberta North Veterinary clinic is owned by Pet Strategy, a profit driven corporation. This corporation has been accused of increasing vet costs. I suspected something was wrong when I took our dog in for a urinary infection. We have delt with this a few times before. We needed a prescription. We got the prescription $800.00 later. I felt like I had just got robbed..
Hi Ab,
We hope your dog is feeling better! Yes, our clinic is part of VetStrategy, a network of veterinary hospitals across the country. While we understand concerns about pricing, please know that our priority remains providing high-quality care tailored to each
pet’s needs. The cost of veterinary services can vary based on diagnostics, treatments, and medications required to ensure the best possible outcome for your pet.
We recognize that unexpected expenses can be frustrating, and we’re always happy to discuss treatment options and estimates with our clients. If you’d like to learn more about veterinary care at VetStrategy, please visit: https://www.vetstrategy.com/about/faq/.
If you have any further concerns, please don’t hesitate to reach out to us directly. Thank you for your feedback.
Positive experience: Very good vets but always a problem with availability. Phone no response except to leave a call back number. Appointments may be days and days away. I get the sense not enough staff or vets there. Too busy.
Thank you for rating your experience, Sara. As an animal hospital, providing gold standard care is our top priority. If we didn't quite achieve that, we sincerely apologize and hope you'll give us another chance to exceed your expectations.
Fantastic experience: These wonderful, kind, compassionate, and very professional women helped my little old guy. Not only were they amazing to deal with they made time on short notice to help. I highly recommend this clinic.
Thank you, Jan! We strive to provide the best care and service to all our clients!
Fantastic experience: Really good service, and the veterinarian took time to explain and answer your questions. Large exam room. But it's a bit pricy than other vet clinics.
Thank you, May! We strive to provide the best care and service to all our clients!
Positive experience: My cat is a one person cat, she will not let anyone else get close to her. The Vet came in the room and picked up my cat no problem. They are absolutely wonderful, gentle and kind. I truly recommend!
Thank you for taking the time to post a review!
Fantastic experience: My daughter found this clinic for our bearded dragon. He had a lump and they did his surgery as well as had it tested. It turned out to be cancer and they couldn't remove it all but let her know how to take care of him best in the final years. We went back a few months ago to put our beardie down. They were amazing and so gentle and kind. Our vet was willing to sit with him if he couldn't and the room was so calming. They weren't able to get his prints so did a cast of his hand instead. So incredibly thoughtful and I'm so appreciative. Thank you. ❤️
Dear Kristin, we offer you our deepest condolences for the loss of your pet. We know what a difficult time this is. We are happy to read that you appreciated the support of our team. We wish you all the best.
Fantastic experience: For well over 10 years, Albert North has been providing exceptional care to our beloved pets. They always seem to go above and beyond. We are truly blessed to have found such amazing people!
We appreciate you taking the time to leave a 5-star rating. Thank you for your support.
Fantastic experience: Thank you for giving my sweet boy comfort and dignity In the end. It made all the difference.
Dear Mike, we offer you our deepest condolences for the loss of your pet. We know what a difficult time this is. We are happy to read that you appreciated the support of our team. We wish you all the best.
Fantastic experience: They are super profesional, they help my molly in her surgery Thank you Doc. Tracy Fisher God bless you and Universe ✨️give you back all what you did for us. Thank you Thank you Thank you
Hi Marlem, thank you for taking the time to leave us a review. We know how important your pet is to you because we are owners ourselves and huge animal enthusiasts. We love what we do and reviews like this truly make our day! Thanks again!
Negative experience: The person who answered the phone was rude and condescending. If that's how the person who answers the phones engages with potential clients then I can only imagine how the rest of the staff behaves!!! The lady who answered need some real customer service training as well as a class manners. Despicable. Wouldn't give them a dime with that treatment.
Hi Mari, Thank you for taking the time to share your experience with us. We're genuinely sorry to hear that your visit did not meet the compassionate and caring standards we strive to uphold. Your feedback is invaluable, and we appreciate the opportunity to address your concerns. Please know that we will review this incident internally and take appropriate measures to ensure that such experiences are not repeated. If you would be open to discussing your visit further or if there's anything specific you would like us to address, please feel free to reach out.
Fantastic experience: My much loved 14 year old chihuahua, Pikachu, became very sick last fall. After testing determined he had liver disease & end January diagnosed him with leukemia They put him on prednisone & other meds which gave my boy a wonderful additional 4 months of high quality life that meant the world to me. My dog passed away a few days ago when leukemia was very advanced. I can't say enough about the loving, supportive care by Dr's Broberg & Fisher. Staff was always helpful & kind. Highly recommend this clinic.
Thank you for your thoughtful review and please accept our condolences for the loss of your beloved Pikachu.We never take positive feedback like this for granted. Exceeding clients' expectations is what motivates us. Knowing we did that for you will inspire our team to keep raising the bar.
Fantastic experience: Incredibly nice staff and doctors. They work hard to make sure your pet stays healthy and happy Edit: Dr. Fisher, Dr. Baker, Dr. Lieb, and Katie the nutritionist vet tech (I hope I spelled those right), as well as all of the front desk staff and techs, are amazing and I am beyond grateful for everything they've done to help us with our cats. We appreciate you all so much!
Thanks for the kind words, Kelsi! It's our mission to ensure that all clients and furry friends are provided high-quality care. We appreciate your recommendation. ⭐️
Fantastic experience: Our dog had an injury to her leg and couldn’t get into our regular vet clinic. We were overall very pleased with our experience at Albert North! The receptionist we spoke to was kind and helpful. Dr, Liebe was gentle and sweet with our dog. She took great care of our old girl! Dr. Liebe personally phoned us the next day to check in our in dog. I highly recommend this clinic! ♥️
Hello Kaycee, thank you for your fantastic review! We are grateful for this feedback as our staff prides themselves so much on providing this gold-star service! Thank you!
Negative experience: The staff at this clinic were impatient. The vet had poor manners with my dog, which made him anxious. Would not trust leaving my dog there alone. Have since been going to Animal Clinic of Regina where we feel very welcomed.
Hi Lauren, We appreciate your feedback and apologize for any previous shortcomings. Since your last visit in 2022, we've made significant improvements to ensure a more positive experience for our clients and patients. Thank you for sharing your experience, and we're glad you've found a clinic where you feel welcomed.
Fantastic experience: Every phone call with the front desk is extremely pleasant. I used to hate calling the vet and now that I’ve switched I hang up smiling be cause they’re so sweet. They are very helpful in keeping the bill as low as possible and amazing with quick service. HIGHLY RECOMMEND THIS VET!
Patient and client care are very important to us. We are so happy to hear that you enjoyed your experience with our team. If you have any future questions, please don't hesitate to give us a call.
Positive experience: I’m usually very satisfied with this vet clinic but I wish they had better appointment availability! Any appointment I have attended I’ve been very happy with the service and prices.
Fantastic experience: Our first experience with one of our cats was great! Everything quoted ahead of time and done in a timely manner. All the staff were wonderful and took the time to give our kitty some extra love.
Negative experience: If your pet is going in for any kind of medical procedure, make sure you get the quoted price IN WRITING !! Dropped off my dog at Albert North Veterinary Clinic for what I was told to be approximately a $370 procedure. When he was picked up the new price was $975. When I questioned Albert North Veterinary Clinic about the price jump I got a “Oh, there must have been a communication mix-up.” After I complained they knocked off another $150 so it was only double the price instead of 2 1/2 times the originally quoted price. Albert North has looked after 4 of my pets for years and the doctors are great but they lost my trust and my business today.
Fantastic experience: I can't say enough good things about this clinic or the care our pets have received over the years. Thank you all so much and a little shout out to Tracy for always going above and beyond.
Positive experience: Although our encounter was sad the staff were wonderful and gave us time and space to grieve. They also did very thoughtful keepsakes for our beloved pet
Fantastic experience: Such helpful AND friendly people. They totally understand that your furbabe is family. And informative, explaining clearly what's being done, what they've found, what they can do for you. Would recommend any day. Thanks for all you do. ❤
Negative experience: I am upset over the way my pet's remains were handled, shoved in the mail like a letter. I specifically told them I wanted her feathers and wing impressions to be picked up at the vet clinic (which I happily wouldve done), and mentioned that Canada Post is not reliable and I've received damaged packages from Canada Post. Like, badly damaged, so I didnt trust them with such a delicate package. Then you put my pet's feathers and wing impressions in the mail! After going into lengthy detail about why I would rather pick them up... When I called to ask about them and why hadn't I received them yet, I was just told there was not even any tracking on the package, and nothing more you can do! On top of all that, I didn't even get an apology, just a lot of dead silence on the phone from you. You were cold and uncaring. I was also kept on hold for more than 10 minutes. This is a disgusting way to treat a pet, and a real disrespectful thing to do to me and my pet. It's almost been a month since she passed away and I still don't have her feathers or wing impressions that I asked for. I paid over $300 to have her cremated. Can you be any more insensitive? Maybe don't work with animals if you're going to disregard them like that? I'll gladly drive to Lumsden from now on. They treated my chinchilla with much more dignity in his death than you treated my bird in hers.
Fantastic experience: Very very accommodating when my GSP was cut very bad hunting. Did what they could to get him in! The front desk staff every time I have been there has been very friendly and easy to talk too even when it’s busy and phones are flying off the hook. The vets are always pleasant and knowledgable and help out the best they can.
Fantastic experience: Great clinic i got my bunny spayed here with no complications everyone was super friendly and welcoming i would recommend :)
Fantastic experience: have been going her for years for all our ferrets..they have been great and very helpful....love all the staff as they all go above and beyond to help your pet and you..thank you so much....
Negative experience: I really like the people here but I sat in the examination room waiting for more than 50 minutes which is unacceptable Changed my review to 1 star. My cat is really sick today and they told me earliest they will see me is 3 days from now. Money grab bulk volume vet that only cares about earnings
Negative experience: The worst experience... I had an appointment with my cat,but I had a call a few hours before my appointment because the doctor was sick..So they rescheduled our appointment for the next week. I got a text and email the day before to confirm my appointment. When we came there, they said,that they booked me on the next day by mistake and they are very busy.. The lady asked the doctor if she can see us today .. They asked me to wait in the room and told me,that they try their best. After 1 hour waiting in the room, they apologized and said,that doctor is very busy today. It was just a planned vaccines..and 2 days off that I took for it. Unbelievable
Fantastic experience: The exotic vets here are wonderful with our rabbits. They handled a neuter for us as well as chronic sniffles. They always call to check up, and you can call to ask questions, and they get right back to you. As our rabbits become seniors, we keep taking them here for the great service and caring staff.
Thank you Amaryce for the wonderful review!
Fantastic experience: This team truly cares. I've been seeing them with my, very anxious, dog for years. They are honest and compassionate. Had an emergency visit for the first time and they immediately got him in and took care of him. You can just tell that they are pet/family centered. Thanks, team!
Fantastic experience: I use Albert North vet clinic specifically for my pocket pets (exotics). They have always been extremely accommodating and between either Dr. Broberg or Dr. Fisher, I am always able to have my pets seen within a very reasonable time frame. There are few clinics in Regina that accept pocket pet patients, so I am very grateful that Albert North has availability. Both doctors have good communication and I am never left questioning my pets care plan.
Fantastic experience: Love the staff and doctors. Our Buddy absolutely loves coming here too! ❤️
Fantastic experience: They staff are so friendly and knowledgeable. They really went above and beyond. Without them my cat wouldn’t be here today!
Fantastic experience: This clinic is wonderful. Earlier today we had to say goodbye to our exotic sugar gliders. The staff were so compassionate and calm. Incredibly understanding even through our tears, they were calm and helpful, they did so many amazing things to accommodate us aswell as make us feel comfortable. From having the room ready for us to go directly into instead of the waiting room, to scenario appropriate soft blankets on the table for our little loved ones. These wonderful people made this this incredibly difficult process so much easier. Gave us time to gather our thoughts and even gave my sister and I both ink “paw prints” of their little hands. I have nothing but respect and gratitude for the lovely group of staff that we encountered today. Their compassion and understanding is unmatched and could give the public health system some lessons. Thank you from the bottom of my heart for all you guys do
Fantastic experience: Amazing staff. Very caring. Took awesome care of my kitten when I took him in for his neutering.
Fantastic experience: Always professional, always friendly, my fur babies always feel comfortable visiting.
Fantastic experience: I can't thank all the staff at this clinic enough for how wonderful they are. So compassionate, so helpful and overall just amazing. I had an emergency situation with my dog and they beyond exceeded my expectations. 10/10 recommend!
Negative experience: Me and my dog will be taking our business elsewhere after nearly 4 years of loyalty. We used to trust they would only help with essential services, but now they are pill pushing and lacking consistency in communication. We used to be excited to visit but now we just prepare to be upsold.
Fantastic experience: Wonderful staff and the Dr. (I apologize, I didn't catch her name) was very patient and clear regarding all of the aftercare.
Negative experience: Unfortunately we had a “pedicure” and paid for it, to only have to take our dog to get his nails trimmed elsewhere the next day. Do not tell them your feelings on a service you paid for but not fulfilled by them, or you will be asked to leave. Poor customer service with poor services provided!
Fantastic experience: We had out pal Oliver the Golden Goldie neutered here last month. They were professional and helpful. We were very happy with everything and Oliver healed like a champion. Thanks again~
Fantastic experience: We’ve been going to Albert North for about 3-ish years now? This is easily one of the best vets in the city. The staff is very friendly and caring, with some even asking how my cat has been doing. The place is also very clean and well-kept. We buy our food here for our cats and love the points/rewards program! They also saved my cat’s life, and for that I am forever thankful. Keep up the great work Albert North.
Fantastic experience: Very friendly. My cat had an accident in her kennel on the car ride over. They didn't mind helping to clean her and her kennel. I really appreciate this. Other vets don't care about the animal like you do. Thank you
Fantastic experience: Staff here is fantastic. Always friendly and attentive. And they have cat food that is not only healthy but something our little stinker will actually eat!
Negative experience: Over priced. And incompetent staff. Don’t trust your beloved pet with this place
Negative experience: I want to make it known to absolutely everyone to never ever attend this vet clinic!! We were so loyal to this vet clinic for years absolutely loved them!! We pay so much money into our insurance for our pets aswell. We have never ever changed our insurance program in, 2021 we went in paid a huge bill and they said they sent in this bill and we would receive our refund of our percentage we get in return. Then again we went in 2022, 3 times throughout the year paying thousands of dollars while paying our insurance so we could receive our percentage back. We had noticed that our money never came back and this had us wondering what was going on every time I called they said they would send it in and never did only find out when they did they were sending it to the wrong places after months of sending it to the right place so someone just decided to change our insurance and it was being sent to the wrong place. Our insurance has a policy that they will not refund us after 6 months this means we we’re out thousands of dollars. After speaking with our vet they admitted fault and said they would talk to our insurance company. Our insurance company said they couldn’t do anything because it’s not their fault it was the vet clinic’s fault they even admitted to it. When we asked for a refund or a credit they said no leaving us loyal customers out so much money and then having no remorse for what they did. They are irresponsible and don’t care about their customers. Don’t attend this clinic they will screw you over.
Negative experience: If I could give 0 stars I would. This place cost us over $1000 with their incompetence. My dog and cat have been coming here for years. But in this past year we have spent over $1000 in services. Luckily we have insurance to help cover the cost. So what happens was the front office told us their were send in our receipts with the vet signatures to our insurance company. Well we kept not getting reimbursed so we would call the insurance company and ask what’s going on. They would said they haven’t received it. So once again call the vet clinic got them to send it in. This was a problem the whole year. So one day we call and the guy at the front desk told us they have been sending it to the wrong email address. Even though every insurance claim they signed and sent away had the correct one on it. So they resent the claims in for. The pst year and that point they were to old and we would not be reimbursed. You would thing that since this Vet clinic admitted fault they would give us some kind of tab or reimburse us in some way. Nope just “ There’s nothing we can do”. Won’t ever be back
Fantastic experience: Shout out to the staff and Dr.Broberg for the quick response to our sick rabbit. They fit us in that day, diagnosed the problem, provided all medications. They even showed me how to administer one since we were 1 1/2 hour drive away. Lulu is fully recovered and performing zummies again Thank you
Fantastic experience: I have a very large dog, who is quite grumpy with anyone besides his family. The staff here have so much patience and understanding when dealing with him. They don’t judge him for being a big grump. He recently went in for his neuter, and again, they handled him so well. They did everything they could to make it a positive experience for him. They also called to check up on him a couple days after his surgery to see how he was doing. I greatly appreciate everything they’ve done for us in keeping our big boy healthy!
Fantastic experience: Took my baby for a lump and the service was lovely! No wait time (could've just been a lucky one), clean place and everyone made your pet feel like a star.
Fantastic experience: Of all the vets I've been to in the city, this is the best one, bar none. Staff and doctors legitimately care about your pets and their outcomes, despite always being so busy. Special shout-out to Dr. Broberg and Dr. Fisher for their kindness with our pets as well as with us. You will be VERY hard pressed to find a vet that puts as much time, effort, and care into their clients as North Albert Vet Clinic does.
Fantastic experience: Sadly I can't remember anyone's name everyone was really supportive helpful and understanding me and my mom had to put down our beloved dog they were really professional and polite they allowed us to stay with our beloved miso for as long as we want it thank you very much from me and my mother
Fantastic experience: 100% recommend this practise. Prior to visiting, we had attended 2 other clinics to figure out what was causing my dog issues. It was determined that he had an allergy but it was trial and error to figure out exactly what was causing it. I decided to bring my dog to Albert North after reading some reviews and information on the veterinarians at the practise. From the moment we called to book an appointment to the check out process, the staff was absolutely wonderful. Dr. Emily Boutilier is attentive and compassionate, and takes the time to chat and explain things to you. I am so glad we were able to meet her, so far the treatment recommended is working fantastically for my boy George. Again, the staff is great here. I definitely recommend this clinic!
Positive experience: Have been taking our Dog and 2 cats here for some time. Always great service, and they saved my cats life. The last couple times we have taken our dog in, the attending doctors have shown some serious fear of her, and they had to sedate her once, and last time they were able to do things without it, however the person that came into the room afterwards was too scared to even check her pulse. Sadly I will likely be looking to change vets for my pup atleast.
Fantastic experience: Dr. Tracy Fisher is awesome and her team . Very compassionate and professional. Definitely recommend this clinic .
Fantastic experience: Helped us out when we were travelling with our dogs. Very professional & helpful
Fantastic experience: The best vet I’ve been to, I won’t go anywhere else. Both the ability to request an appointment online, as well as the follow up calls from the vets to check on your pets, are a couple reasons this office the best
Fantastic experience: My dog children love the staff, and so do I. They're empathetic, do whatever they can to help, and feel more like family than a business. I have another vet clinic that is actually more convenient and closer to my house, but they they were never accommodating in my early years of pet ownership.
Fantastic experience: A fantastic group of people, they after my dog Ruby for 15 yrs and I never had a bad enough
Fantastic experience: Was my first time at this vet, and with a new animal, my 13 week old kitten was very comfortable and didn't even notice when she got her shot, great experience overall
Fantastic experience: I recently had to put my fur baby to rest, it was one of the hardest things I’ve ever done, it still bothers me to this day but Albert north vet clinic really helped us out, it’s a difficult situation and task to be in but while we grieved in our pain the staff was incredible, so accommodating and understanding and most importantly…patient, they did not rush us in our difficult time, I really appreciated them even though it was a tough day, thank you again from the day our fur baby first meet you guys as she was a kitten to now a senior baby.
Fantastic experience: Best vet in the city no question. Been going here many years with a number of dogs.
Fantastic experience: The team at Albert North Vet Clinic saved our dog’s life, diagnosing and treating a rare immune disease over the course of a year. We have since moved cities, but will always be thankful for the incredible care they provided our pup!
Negative experience: Not impressed at all with how we were dealt with when we put our 16 year old dog down. We have been coming to this clinic for along time and I cannot believe how painful they made it. We were put in a room with our dog and two girls(one seemed to be in training) came in to have us sign papers and pay. The girl that was doing the training was very cold and not sympathetic at all. As she she was leaving she said “sorry about your little friend”. That was it! She was terrible. The vet was some what kind but did not give us anytime to be with him before they put him down. The whole experience was tramatizing and horrible. It's a very hard thing to have to do as it is but this clinic left us feeling worse. We felt like they were busy and just pushed us out as fast as they could. It was absolutely horrible! I have a new clinic that a few other people recommended instead and we will never go back to this one. They were very unfeeling.
We are so sorry this was your experience with us, this most certainly is not how your final moments with your dear dog should have gone. Please contact our practice manager, Conner Nix at 306-575-7211
Positive experience: Told me some information about spay and neuter and suggested I wait a full year for my dog to be neutered. I think this is wrong. I searched for a vet that will neuter my dog at 4 months old.
Fantastic experience: What an amazing place. So compassionate. They were the only vet we contacted that were willing to help us with euthanising our girl who was in a lot of pain. Our regular vet said the would could schedule her 4 months out, others said they preferred not to do it if it was their patient. I was quite angry but then Albert North was amazing. As soon as we walked in they greeted us, showed compassion, understood where we were with our emotions and let us choose every thing that took place that morning without being rushed or wanting to interfere. I'm so happy they took the consideration to put our beloved pet as their first priority as no one wants their loved one suffering. Thank you Albert North. You've helped put our baby girl at rest and put us on a path of healing.
Fantastic experience: North Albert Vet Clinic is not just caring, compassionate, knowledgeable vets; their entire team falls under this umbrella. I trust the lives of our cats with them. This clinic will always be our family health providers when it comes to pets. I especially enjoy that they are AAHA accredited so I know my cats are getting accountable care.
Thank you Bex! Our team appreciates the kind words! We look forward to continuing to be your pet's health care team!
Fantastic experience: We had to put our dog to sleep the staff were beyond amazing So gentle with him and the space was set up so amazingly for his comfort as well as ours to be able to hold him as long as we needed They were so good to myself and my son before during and after the process
Negative experience: Worst veterinary experience ever and only had a phone call to ask a simple question terrible service they can't tell you anything themselves if your like me and need an exotic vet please go to gardener park they took absolute beautiful care of me and gave me way more helpful info saved me a vet trip thru a phone call even im absolutely disgusted with Albert norths service representatives and there overal knowledge and care for their customers I would NEVER EVER take my pet here grateful I got this shifty phone call before they messed with my baby's
We are sorry Kayja this was your experience with us. As you are not on file with us, we are unable to reach out to you, however, we would like to discuss this with you, so please call 306-545-7211 and ask for Conner Nix, our Practice Manager.
Fantastic experience: When faced with uncertainty, our pets needes have been meet in so many ways. From the Front Admin staff, to the Lab techs and finally the Vets. They are all dedicated to facing the adversity on the road ahead with you. Moving like water to find the path of least resistance for your pets that work. Very grateful for your kind advice, last but not least your heart.
Fantastic experience: Though it was too late to save my girl, Dr. Fisher was extremely kind and compassionate, even personally sending me a card after she passed. Friendly, passionate staff as well. Everyone here genuinely cares about what they do!
Fantastic experience: Staff is very friendly and enthusiastic. I was recommended this clinic from a friend with two dogs. I brought my first puppy here and they did everything to make the little one feel welcome and at ease. I look forward to future visits.
Fantastic experience: I highly recommend ANVC. I have been fortunate to work with them since I adopted my senior dog Chili from The Pack Project Inc. 4 years ago, and I continue to be impressed with the level of care and attention I receive every time I make an appointment. The first notable experience is when I adopted Chili. The Vet would not give Chili the all-clear for adoption until I read and signed the vet records, indicating that I understood everything that she felt I needed to know prior to adoption. That speaks volumes about their care for Chili, and any adopted dog. During our first appointment, the Vet went through Chilis medical history point by point to make sure I didn't have any questions. She was kind, but wanted to be sure that I was a good fit for Chili and would give her the care that she needed. Next, when my husband and I moved in together, he came with our cat Rex who has IBS. During a particularly bad flare-up, we called the vet to make an appointment for an anti-nausea shot. Knowing Rex's condition and being unable to see us for a few days, instead of letting us wait at the expense of Rex's heath- they recommended we call the 24 HR Animal Care Centre so we could see a vet sooner. This, again, speaks volumes for their care as they put Rex's health ahead of their bottom line. The last notable appointment was when we lost Sophie, the senior cat we rescued only 3 months earlier. Sophie has gotten sick abruptly, and they were able to get us in the next day. The vet shared with us the hard reality that it was Sophies time, and her honesty cannot go unmentioned. She was kind and compassionate and gave us the time we needed to say goodbye. She ensured that Sophie would be cared for until she came home with us, and allowed us to send Sophie for cremation in her blanket. I can't imagine how hard it is for Vets to go through this as often as they do, but they took our grief kindly and without question. I don't know where they find such kind intelligent humans for their team. Regardless of why we are there, we are always treated with kindness and respect. I will always recommend this clinic with my whole heart, as they care for my pets with their whole heart.
Positive experience: My husband and I made a very difficult decision to bring our very beloved dog in over the weekend. They were extremely accommodating by fitting us in last minute; so this we appreciate.
Fantastic experience: Super friendly staff, and the place is very accommodating for all my fur babies (and exotics too!) whenever we have issues. And they explain everything very clearly so I always feel like I thoroughly understand what they're doing treatment-wise and why (unlike some vets that feel like they just add on tests to hike the bill). I always recommend this vet to anyone having pet issues.
Fantastic experience: Friendly and helpful front staff with the best veterinary doctors you could hope for. Plenty of empathy and options for everyone.
Fantastic experience: Very helpful, facility was clean and the vet was lovely. Very happy with the service
Fantastic experience: They did an amazing job with my cats neuter. She healed so well, she’s been doing so much better since. The staff here are so friendly and courteous. Hopefully won’t have to go back soon but if I had to choose they would be my first choice.
Fantastic experience: Love "my" vet clinic...as do my 2 cats and Yorkie..lol. Awesome staff, very helpful,understanding, And FRIENDLY,..
Fantastic experience: Best vets in the city. They take great care of my cats and follow up to make sure no lingering issues. Very fair prices as well.
Fantastic experience: I am so sorry for my last review. I got this clinic mixed up with Northgate Animal Clinic. Albert North Veterinary Clinic is the best most professional place I would ever take my pets to. Unfortunately I couldn't get in and had to go to Northgate Animal Clinic
Fantastic experience: Albert North Vet Clinic is awesome!! All the staff is professional, friendly and wonderful to our puppy Maple. They are wonderful to our puppy and really take care of him when he’s in for appointments. They take the time to discuss anything with you about your pet. They provide great service.
Fantastic experience: So grateful for the kind, professional, and awesome staff for taking care of my pup and getting him 100% healthy again!
Fantastic experience: This clinic and everyone that works there deserve 10+ stars! They are ALWAYS professional, easy to talk to, and their passion for pets is always on full display. My dog Rookie literally drags me into the clinic because he knows he's about to get tons of attention and treats from the staff lol. Thanks for all that you do!
Fantastic experience: Lucas and the vets helped over the phone, no problem. Very great of them.
Positive experience: They are quick at grooming your lil fur babies. (Can even sedate a lil mean chihuahua who's a bitter)
Hello Vita - we generally do not do grooming here, we think perhaps your review is on the incorrect place (I couldn't find you in our records). So wanted to let you know, so you can review the correct place. :)
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