Greenbank Animal Hospital

Expérience négative: Me and my Family have been bringing all of our animals here for nearly 20 years. Our oldest dog needs to see a vet asap and they turned us away completely simply because the dog in question simply has not been to the vet in 5 years and they (purged their records). Absolutely ridiculous response. We need to see a vet asap as our dog seems to be having kidney failure and they turned away a long time client. Disgusting. Thanks for nothing.

Expérience fantastique: Dedicated staff!!!! Excellent support!!! Great care!!!

Expérience positive: Hello, they sounded very nice however they told me I had to go online and make a profile. I don't know why they could not do it for me, and I chose another provider. But they sounded nice

Expérience fantastique: Honestly! We were lucky to have found this hospital for our Jasper so close to our home. Every single one of the staff members is super nice and friendly. Jasper is a naughty one and had to go to hospital quite a few times now. And they take such a good care of him. Not just during the appointment, but if you have any questions after, you call them, and they would let you know right away. The hospital is always clean and super welcoming.

Expérience fantastique: Excellent!

Expérience fantastique: I stumbled upon Greenbank Animal Hospital in a frantic looking for a close by hospital that was privately owned. Unfortunately, my circumstance was a situation that every pet owner dreads. However, Dr Deelen, and all of the vet techs at this clinic were extremely compassionate. I had shown up with my frail senior dog and I was already a hot mess, from all the crying at home and puffy eyes. Dr Deelen eased the conversation of letting my boy go. I broke down in the room of course, but in no way did I feel rushed or like I had to make a rash decision. She was very gentle assessing him, and when taking his last X Rays of his life, despite the condition he was at, she took her time to explain each thing she saw and noticed and he ultimately had congestive heart failure and unfortunately it was really too late for anything to work. She was absolutely an angel and despite me being more than willing to pay anything to give my boy one last run, Dr Deelen was extremely transparent with pricing and cost and what other alternatives I could take. Which I truly appreciate. Because I didn’t have any of his belongings, I asked if I could take him home with a weeks worth of heart medication to provide him comfort at least. However, 4 hours stepping out of the clinic, my boy passed at home right next to me. I unfortunately live through this guilt and in hindsight 20/20, I should have taken Dr Deelen’s suggestion of easing his suffering while I was there. She also followed up with alternatives if something were to happen over the weekend, and that alternative worked out for me, even though I had made plans to return the following Monday. I was also referred to this sister clinic as the one in Manotick was fully booked. And I highly recommend either this clinic or their manotick location. To the whole clinic: Thank you SO much for looking after my Thor and I. Despite Thor being a single “in-n-out” patient, you’ve all shown him the best care on his last day as if we’ve been long time clients, and I couldn’t be more grateful and appreciative that everyone was so understanding and supportive of my decision. Thank you so much for sending us a sympathy card - it brought me down to tears, but it warmed my heart so much that I received this beautiful gift through the toughest moment of my life. Thank you so much for everything. If I ever get a pet in the future, I’ll be sure to come back ❤️

Expérience fantastique: A professional and caring place. Always updating on your pet and there when needed.

Expérience fantastique: Had to take a friend's sick cat in an emergency, and the staff couldn't have been more amazing! Even though the outcome was unpleasant the staff were all very helpful and compassionate. They made a difficult decision as good as it could be. Thank you to every one there for what you do.

Expérience fantastique: I had a great visit with Dr Lucie this month. My dogs teeth were horrible, he hasn’t had any dental work done in his 11 years. Dr Lucie was very thorough and I mean VERY thorough. She examined and explained pros/cons/risks/benefits with my dogs teeth/dental health. I was aware of cost and understood his oral health effects his over all health. Dr Lucie was very confident with the procedure and I had soo much trust in her. Overall , his dental procedure went well and he’s on the road to recovery. He’s back to his happy self and acting like he’s a 5 year old puppy again. I can’t thank you enough Dr Lucie!

Expérience fantastique: Good customer service and they care about animals health

Expérience négative: Found a tick on My dog and panicked as I could not find our tick key. Called up our regular vet (Greenvank Animal Hospital) , who promptly told me I need an appointment (1.5hrs time) or I could come get a key and do it myself. Arrived at the clinic 5 mins later, no pets in the waiting room, clinic rooms or coming in the door. The 3 vet techs and receptionist said they could not/would nothelp me, gave me a tick key pointed me to a bathroom and told me to follow instructions. I was told to flush it when done, that nobody does testing on ticks anymore. I phoned another clinic, told them I was a patient at another clinic and asked for information. Was told that I should get my dog tested after 6 weeks to be sure Lyme and no other diseases were present, as proteins would be present at that time. I am completely furious at the lack of service, compassion and out right not caring about my pet. I am searching for a new vet so taking suggestions however Greenbank animal hospital will NOT be getting anymore of my business as they OBVIOUSLY do not care about the health of their patients!!!

Expérience négative: I brought my cat in because she had stopped eating and seemed to be struggling to breathe. The vet assured me her breathing was fine and healthy, stating that her lack of appetite was a result of stress from a heart murmur. However, it was clear she was having difficulty breathing. I shared a video with the others and later with the emergency animal hospital (where she had to be admitted 2 weeks later as she got worse), where they all agreed her breathing appeared abnormal. Tragically, she passed away two and a half weeks after that initial visit, just a day before her 10th birthday. If I had known about her condition sooner, it might have saved her life. I genuinely believe the vet's negligence contributed to her death.

Expérience fantastique: I have many dogs and have needed care for all of them and have been to many veterinary clinics in and around Ottawa. Greenbank Animal Hospital and the sister clinic in Manotick are by far the best clinics I have ever taken my dogs to. Staff are friendly and professional and the Veterinary Doctors, especially Dr Shibata, are very good and care soo much about all our pets. I highly recommend this place and believe they are also one of the few places in Ottawa that are not corporately owned. (Side note: avoid VCA corporate clinics if you don't want you and your pet to be treated like a number)

Expérience fantastique: This animal clinic truly puts pets first. They provide excellent care for a wide variety of animals, not just cats and dogs, but all kinds of pets. The staff is compassionate, knowledgeable, and dedicated to ensuring every pet receives the best possible treatment. Highly recommend for anyone seeking top-notch care for their beloved animals!

Expérience fantastique: When I took my cat here, the vets were really nice and compassionate. And at the front desk they were so kind and enjoyable I genuinely liked coming here!

Expérience positive: Went with my friend for her cats to have a pre-travel checkup, now instead of paying at the front desk, checkout takes place in the exam room making it much better for reactive dogs that don't doo well with waiting around other dogs.

Expérience fantastique: I wanted to take the time to acknowledge the excellent service we received today from Dr. Lucie. I can’t say enough good things about the quality of care we received while visiting with our boy Percy. She took the time, provided options, and instilled such confidence in us making the best decisions for our cat. Her knowledge is obvious and she is just a really wonderful person! I left there feeling informed and very pleased with our plan for Perc. ❤️.

Expérience fantastique: I didn’t use the vet service, only bought food but staff was very helpful and kind

Expérience fantastique: Amazing quality of care! The vet, the vet tech, even the front desk staff were incredibly caring and compassionate to our cats. They took the time to answer all of our questions and address any concerns. I would highly recommend this vet clinic to anyone looking for pet care. Thank you, Greenbank Animal Hospital!

Expérience fantastique: Clean, staff is great. Easy location

Expérience fantastique: They were very professional and did a good job at explaining the issues. Many thanks

Expérience fantastique: Everyone is so helpful and nice here. My pets and myself are very comfortable here.

Expérience fantastique: The most compassionate and caring staff, can’t say enough nice things about this place. They took such good care of us for my dogs’ entire life until we had to put him down recently.

Expérience négative: Called to get a quote and try to book as a new pet owner. Would not tell me how much they charge for radiology like it is a state secret. Put it on your website! Directed me to their website to submit a form for booking an appointment. What are all these hoops we have to jump through to get our pet care?

Expérience négative: Called to see if they take on new clients and if they have available apt for upcoming Monday, and I am told” I Don’t know, it depends on what it’s for “ .. .. “ So you Don’t KNOW if you have availability on Monday?” .. she goes” oh yes we do for our clients!” .. so I go “ But you Don’t Know if you take on new clients?” .. “ Well we do, but it just depends on what it’s for “ .. So Basicaly you are “ picking and choosing” your clients? That seems highly Unethical to me no!!?” To pick and choose? So then To tell them I operate a Rescue and have an urgent need for one of my Adopters” .. so she goes “ Oh that would be a DEFINITE No!” .. I was kind of shocked by the abraisiveness I made he repeat to make sure I had heard correctly… But she then goes on to repeat the exact same thing! “ that’s a definite No! If we take on clients it’s for Long term ( How can u guarantee that a dog is gonna live long term though? But that’s another story in itself, “ I proceed to explain to her that my client Is Actualy Looking for a Vet though “ .. “ “Oh well then she’ll have to go online and Fill out a form” So they just Assume that everyone has access to the internet, Knows “how” to work it, what if someone has medical disabilities that prevent them from beeing able to type or something? Not very inclusive, and Not Very Helpful either! It’s Baffling to me that this is the kind of Service “ or Lack of it@ that people PAY for these days!!! Mind Blowing !!!

Expérience fantastique: The staff is friendly, knowledgeable, and non-judgmental. Fees are very reasonable and they even do a multi-pet discount on visits. Comparing to my old vet, this place is amazing.

Expérience fantastique: Highly recommend this place. Even if they are having a busy day, they will try to give you a appointment. Always nice on the phone even if you call multiple times a day.

Expérience fantastique: They are so lovely here and treat my cat likes hes family

Expérience négative: Doctors misdiagnoses over and over again led to the suffering death of my 3 year old pupp! I brought him in 3-4 times and Everytime was sent home until his condition took over his body and he became blind and paralyzed! Terrible experience

Expérience fantastique: Vets here are kind and caring!

Expérience fantastique: The staff are very friendly, attentive to your pet and explain everything so you can easily understand.

Expérience fantastique: Great surgeons, vet techs and support staff. Dr's and vet techs allayed our fears of upcoming surgery for our Yorkie, and followed up with calls after surgery to ensure everything was going well. Very flexible and caring organization.

Expérience fantastique: So many incredible staff. Everyone greets you with a smile and always so prompt and positive with their approach. Dr Willis is wonderful and so understanding when we bring in our furr-babies. Highly recommend.

Expérience fantastique: Took my dog in had great service, friendly, caring staff. Highly recommend them for your pets needs

Expérience fantastique: Because of bad experiences with a different vet for a different pet, I'm wary of vets in general. However, this hospital is on its way to restoring my faith. They seem to care about my dog's well-being. I stop in just to have him weighed fairly frequently and they welcome it, update his records, etc. with no appointment or additional charge.

Expérience négative: So misleading and deceitful…called for a price on Bordetella and DPP. Was quoted $45 for each. Ask, is that’s the full price and was told yes. Get to the vets and they advise they won’t vaccinate the dog unless they do a full exam. Attempted to discuss they didn’t mention this when calling for a quote nor was the exam fee quoted. Was told if not happy go elsewhere. Well guess what, we are going elsewhere. The whole purpose of a quote is so you know exactly what the price will be. Deceitful, misleading and infuriating when you call them out on it and they tell you to go elsewhere! BE PREPARED FOR HIDDEN COSTS THEY DONT TELL YOU ABOUT!!!!

Expérience fantastique: I came from Gatineau because you can’t get appointments for a month with the vet I went to. Got same day appointment, the staff was amazing and the prices also. I’m going there from now on!!!

Expérience fantastique: Wonderful caring staff

Expérience fantastique: Nothing but good things to say

Expérience négative: I used to love this place, but it's becoming clear they are more about making a buck than anything. We have an elderly dog who was evaluated 6 months ago, we received a prescription which cleared up her issues(Skin and Ears), those same issues have started up again. They refused my request for a refill on the prescription, and want to evaluate the animal again (It's their "Policy"). I just want to comfort my dog in whatever time she has left, they want to get as much money out of me during that period.

Expérience fantastique: We are new to the area and they fit us in to update our cats vaccines as soon as possible. Support staff were lovely and Dr. Deelen handled our cat in a fear free manner during the exam which is greatly appreciated.

Expérience négative: 1 star does not even cut the terrible service I received at Greenbank Animal Hospital! Had an appointment at 4 pm - gave myself 1.25 hours to pick up my kitty and head there. Arrived 15 minutes late due to heavy traffic coming from East end to Barrhaven and they turned me away. Now if this was a routine check-up I probably wouldn’t have been so mad, but my cat hadn’t been seen for 5 years because she’s healthy. This time it was for a lump/growth that she has developed! I drove an hour in the car with an already stressed out cat, then a stressed out mom because I was going to be late, then waited 5 minutes in the line to be greeted only to be told - you’re late (and I did call them to tell them the traffic was backed up horribly)!!!!! The vet wouldn’t t even come out for a few minutes to chat with me. Coward!! No other clinics around could take us. Wasted 2.5 hours of my time, gas and stressing. Thank God for Bytown helping me calm down and help make me feel better, nowTHEY have a new client.

Expérience fantastique: Dr. Jones is an excellent vet. I highly recommend him. He is super compassionate and truly cares about the wellbeing of your pet.

Expérience négative: I just moved to Ottawa I went in because my dog was showing signs of a uti. I asked them to test the urine and I was hoping to switch to them as my vet. Even with my dog in destress they said no to helping us and said you have to go to website to apply to be seen. This is awful what would they do if they had a uti and the hospital said sorry go to website and fill out paperwork first before being seen. Do not take your pets there

Expérience fantastique: We had to take our ailing cat for treatment, but knew it was a last attempt to prolong its life. Dr. Miki Shibata advised us that it was suffering and few options sadly available. She advised us that any decision rested with us. We made the right one. Dr. Shibata treated us with the utmost care and professionalism. In addition, she was kind enough to mail our family a touching note of sympathy at our loss. Thank you Dr, Miki for great professional service.

Expérience fantastique: People were great, place was clean, parking was a breeze

Expérience négative: If I could give this trashcan of a vet a 1 star review I would. 0 compassion, 0 care for a pet that is ON FILE and having a medical emergency. NEVER bring your pets here, find somewhere else because when it comes down to it, they won't help an animal in need because they are "fully booked"

Expérience fantastique: Great staff which are always willing to accommodate and assist when needed. Would definitely recommend to any new pet owners who are looking for a trustworthy location.

Expérience négative: Will prefer no one to go to them. I called them regarding an appointment for the blood work of my pet dog insurance. I was not sure which type of bloodwork is required and told them that I will consult with the insurance company and book an appointment. Later I realized that no bloodwork was needed so I did not booked the appointment. Next day, I got the email from hospital that there will be $50 charge for late cancellation of appointment. Wonder if I never confirmed for the appointment then why they wanted to charge $50. Really makes no sense. Would not recommend to anyone.

Expérience fantastique: Fantastic care. Paige is amazing as a vet, and always goes above and beyond; the care she shows towards her furry patients is unmatched.

Expérience positive: Fabulous service. Our little guy managed to scratch his eye but following vets advice he has healed quickly and is back to normal! Friendly and helpful staff. Definitely recommend.

Expérience fantastique: Always great staff at Greenbank Animal hospital

Expérience fantastique: I take my golden here every year for his yearly check up and shots. The staff is always super helpful and have great advice and treat my puppy well. I would recommend this clinic to anyone!

Expérience fantastique: Such amazing service. They have been amazing with my dog! Love Dr. Vander Byl.

Expérience fantastique: I had to take my chihuahua Chloe in today, July 25, 2022, for assessment due to what I thought was a stomache issue of bloating. Dr. Caroline Heffernan DV examined her and talked me through the diagnostics with such care and gentleness. It turns out Chloe had back pain and was distending her belly to compensate for the pain. The staff there are so compassionate to both animal and owner alike. Thank you Dr. Caroline, Sebastien and Liam for your kind service to me and Chloe today!

Expérience négative: Rude receptionist. Phoned for a price quote and won’t give it to me unless I Bring my animal in for a check up and shot. Which I understand. But so I know how much money to save for… how much is it?? Wouldn’t tell me and had stank attitude. Been going there for over 20 years. Need knew front desk Rob. I shouldn’t have to pay money to get a price quote.

Expérience fantastique: Friendly and quick to respond

Expérience positive: They are a short staffed at the moment, so urgent care appointments are not as soon as you'd like and regular well-pet check up appointment are a month or more in the future.

Expérience fantastique: incredibly kind and compassionate

Expérience négative: I wouldn't even rate this place a 1 star. If you have a sick animal, you're guaranteed to get all the prescriptions under the sun. But conducting an x-ray to determine the cause of illness wasn't even a thought that came to mind for old lady Willis. We pay outrageous amounts of money to get expert advice from Vets to ensure the safety of our animals. How do you explain to your clients that you guesstimate what the animal needs in medications, costing thousands of dollars but in the end you killed our dog when a simply x-ray would have saved her?

Expérience fantastique: Extremely compassionate staff, especially when dealing with someone's euthanized pet.

Expérience fantastique: Great vets. Been taking my pets here for years.

Expérience fantastique: Very friendly and compassionate staff.

Expérience positive: Very helpful and are great with my not so friendly fur boy providing a work around so he gets all the care he needs

Expérience fantastique: Friendly, caring and compassionate staff have helped our babies through their ilnesses and injury. We sadly had to put our littlest fur baby to rest last night, it was a peaceful experience, and we came to this decision in confidence, after doing our best to treat our little Peanut. With love and compassion, she was loved and coddled to the back room, and returned to us a couple minutes later for burial at home. Thank you for taking care of her in her last moments.

Expérience fantastique: Excellent service

Expérience négative: Very disappointed in the communication about costs of visits. Recently our cat was diagnosed as being diabetic. When booking our appointment, we asked about what costs may be expected. We were told only that there would be a consult fee, (approx. $100) no other mention of costs. We obviously knew there would be more costs. Couple tests, needles and insulin, a small bag of dry food and a half dozen cans. $680.00 invoice!!!! LET YOUR CLIENTS KNOW WHEN COSTS ARE GOING TO BE SO HIGH!!! We budgeted for more than what was mentioned, but, come on people. I won't even mention the cost of the initial examination. Be thorough when asking about appointments and costs!

Expérience fantastique: I’ve been with this group of people for years for two cats and now my dog. I’ve worked with Dr. Lucy, Dr. Jones, Dr. Sinclair and others who have since left. Every single one will do everything they can to make sure your pet is cared for. Since covid I have seen poor ratings blaming the vets for not taking their pets or sending them off too an emergency hospital if the patient is stable. This is normal currently due to vets throughout the city being overextended while having an increase in cases so of course they triage and can’t take on more if they’re caseload is full. If your pet is stable during an emergency they often send you to the emergency hospital, if your pet is okay but not great they will try to monitor. They’re not money hungry, they’re caring for our pets and doing a fabulous job at it. Every location will have its downfalls as we are all human (minus the animals lol). Some mistakes will be more frustrating than others. The people at this office have always been on my pet’s side, advocate for their health and provide me the best options for their continued care. Thank you for all you do!

Expérience fantastique: Making is simple. They're the best

Expérience fantastique: Dr Jones was so attentive and caring towards my dog, Mochi. 100% recommend!

Expérience fantastique: Very caring staff

Expérience fantastique: My otherwise very healthy cat just got diagnosed with diabetes. They were absolutely fabulous in helping me deal through this unexpected event. Pinot is doing well even though he's quite anxious. This experience has not been traumatic for him (or me!) thanks to the wonderful staff. Many, many thanks!

Expérience fantastique: The staff are kind and professional.

Expérience fantastique: Good fast service

Expérience fantastique: They take great care of our cats

Expérience fantastique: Great staff, love the vets, always took the best care of my buddy.

Expérience fantastique: Excellent service. Hardly any wait time. Very trusting and they spend the time with you to explain every detail and every option. We love Dr Lucy and she has 100% of our trust and have followed her from her previous location to Greenbank despite the fact that it is now 45 minutes away.

Expérience fantastique: Been bringing our cats here for many years.

Expérience fantastique: Very friendly staff and dr Sinclair is very nice.

Expérience fantastique: Very helpful staffs and doctors.

Expérience négative: Person over the phone was somewhat rude when i reached out. Called to have my pup to get looked at since he is very sick right now and wanted to enroll them with the hospital but was bluntly shut down to go somewhere else since they dont accept new clients anymore. Wow, Compassionate? Not really.

Expérience fantastique: They were very pleasant and helpful. Their service is currently full but I could tell they were truly regretful and wanted to help. I will keep trying as they are close by and I have heard great feedback on them.

Expérience fantastique: Amazing staff and services.

Expérience négative: Went there last night with my dog who had an allergic attack with urticaria that developed in minutes. Dr didnt even bother to come out and look at the animal for 1 sec, they told me through receptionist to go to another facility, such as Altavista hospital, 30-40 min drive. They will probably say they don't do emergencies. Correct. But what if it was an anaphilactic attack for example with respiratory distress? Where is your ethics? Completely shocked and dissapointed.

Expérience fantastique: The staff is professional and friendly. They treated my pet well. The verts give you so much useful information about how best to care for your pet. Highly recommend them

Expérience négative: I asked if the performed any sugery on my animal without consent. I recieved no answer. I believe they attempted to harm dog maliciously. Then they sent me a virus to wipe out an email.

Expérience fantastique: Great staff, saved my dogs life.

Expérience fantastique: We have brought all of our animals here (3 cats and a dog) since we got them, and I will never take them anywhere else. We recently had to put down our almost ten year old dog after a month of extensive tests and medications to try to find the cause of his symptoms. Dr. Petroff and the rest of the staff at Greenbank Animal Hospital were absolute rockstars through this difficult time, and offered us nothing but the upmost professionalism and compassion. I will continue to recommend this animal hospital to anyone who has pets.

Expérience fantastique: Great place to take your pet!

Expérience fantastique: The vet and staff were wonderful. Have brought my greyhound here and cats too. Always good care, friendly service. 5*'s

Expérience fantastique: They do great work and are really friendly, even with the whole COVID situation. We've been taking our dog there since we moved to Barrhaven and she even loves going.

Expérience négative: My cat has suddenly passed away, my girlfriend called me in the morning and I rushed home to stay with him for his last couple hours because it was apparent he had gotten suddenly very ill. His heartbeat was slow and his breathing was soft. After he passed away I phoned this Veterinary about making some paw prints to remember him by which I will not be doing now or ever visiting your vet in the future, your office staff said their was a place that could do it and mentioned crematorium. I specified he will not be cremated at a random place, he is coming home where he belongs to rest. I find it extremely inappropriate and beyond disgusting for your staff to even ask me then proceed to advise me it is against the "law" to bury MY cat in MY backyard. Regardless of what it may be, your staff needs a serious lesson in HUMANITY. Never in my life have I ever had someone tell me what I'm supposed to do with a family pet and to the woman who advised me of this, you ought to be ashamed of yourself.

Expérience fantastique: Always have brought our pets for great care. Get our special cat food for years here.

Expérience fantastique: I've religiously brought every animal I've ever had to this clinic after negative experiences with other clinics. (I don't live in Barrhaven so it is a drive for me) But I wouldn't have it any other way. I'm a lifer with this clinic. When it came time for us to say goodbye to two of our dogs and let them cross Rainbow Bridge staff were unbelievably supportive BOTH times in Winter of 2018 and Winter 2019. Some even cried with us. This clinic is WAY more than a vet clinic, it is a community of dedicated animal lovers who view each animal that walks in the door as their own. When we brought our Bobo for a teeth cleaning Summer 2020 they quoted us a range versus a set price (pending what they saw on xrays) when we received the bill, the bill was at the lowest end of the range... again a clinic that is not about money but patient care. They knew we would have paid the higher range for our dog's health (because we told them we would) but remained honest and only charged what was required. Bobo also came back to us smelling like he spent the whole afternoon being snuggled by staff which was true (so comforting knowing he was being given so much love while he recovered and not alone in a cage the entire day). Today, Winter 2021, I called because our cat Dolly is very constipated, they didn't mess around, and booked us same day and even gave tips on how to make her travel more comfortable since she is a timid girl. Wow! Greenbank animal hospital you never cease to amaze me with your quality and care. Always going above and beyond. Thank you from the bottom of my heart for keeping my babies healthy and happy and ALWAYS being there when we need you ❤

Expérience fantastique: Great staff! The vets are very caring.

Expérience fantastique: After being mislead in pricing by other vets we took our dog here. They give detailed prices and price variants for every procedure and always follow up with us afterwards. Very happy with this vet.

Expérience fantastique: I’ve been bringing this good boy here since I got him and he’s been quite clumsy so it’s been a blessing to have a vet that cares about him like he’s their own. We see Dr. Sinclair and love her.

Expérience négative: i brought my dog to this vet a while ago to get his deworming shots and he wouldn’t eat for several days and passed away. this all happened after the shots and he was completely fine before.

Expérience négative: hello i brought my kitten to this vet to give her shots for deworming and she got very tired, and started to puke all the time and she started to pee everywhere. she wouldn’t eat for 2 days and she passed away this morning. the same thing happened with another kitten of mine and my sister’s kitten. there is obviously something wrong with this company because it’s happened with all 3 kittens. i hope you’re whole company gets closed down because you are all evil

Expérience fantastique: I've been going for years, the care my pets have received has always been great, as are the staff.