Tudor Glen Veterinary Hospital
Informations sur Tudor Glen Veterinary Hospital
Heures d'ouverture
- Dimanche: (closed)
- Lundi: 8h-18h
- Mardi: 8h-18h
- Mercredi: 8h-18h
- Jeudi: 8h-18h
- Vendredi: 8h-18h
- Samedi: 8h-18h
Pets are treasured family members at Tudor Glen Veterinary Hospital and we are privileged to be entrusted as advocates for your pet's care. Our team of highly devoted veterinarians, registered veterinary technologists and assistants, receptionists and management are committed to fostering a warm, caring, professional, and respectful atmosphere for our patients and clients.
Our mission is to inspire our clients to partner with our team members to nurture and preserve the human-animal bond through communication, medical expertise, compassionate hearts and gentle hands.
Notre commentaire de InfoVet sur Tudor Glen Veterinary Hospital :
Le Tudor Glen Veterinary Hospital est une clinique très recommandée à St. Albert, connue pour son personnel aimable et compatissant qui se soucie réellement de vos animaux. De nombreux clients louent l'environnement accueillant et le professionnalisme de toute l'équipe, du personnel de réception aux vétérinaires.
Points forts :
- La clinique est efficace dans la planification des rendez-vous et offre souvent un service le jour même pour les besoins urgents.
- Le personnel est attentif, veillant à ce que les animaux se sentent à l'aise lors de leurs visites, en particulier pour les animaux nerveux.
- Les clients apprécient la communication transparente concernant les options de traitement et les prix, permettant de prendre des décisions éclairées.
- Le Dr. Fitzpatrick et le Dr. Wilde sont fréquemment mentionnés pour leur expertise et leurs soins affectueux, rendant à la fois les animaux et leurs propriétaires rassurés.
- Les soins d'urgence et les services de suivi sont notés comme étant exceptionnels, le personnel allant régulièrement au-delà des attentes pour apporter du réconfort pendant les moments difficiles.
Bien que la plupart des expériences soient extrêmement positives, il y a eu quelques cas isolés de malentendus concernant les attentes de traitement et des disputes de prix. Néanmoins, la majorité des retours souligne un engagement envers des soins de qualité et une atmosphère chaleureuse qui fait de chaque visite une expérience de soutien pour les animaux et leurs propriétaires.
Services
Tudor Glen Veterinary Hospital: Avis
Expérience fantastique: Tudor Glen Vet was able to get me in quickly for my concerns with my dog. From booking the appointment, to all the staff at the clinic, to the vet were awesome. I have a very anxious dog, that is scary herself as she has a loud bark. Each person that helped us, tried their best to make my pup as comfortable as possible. Thank you so much for everything! And I’m sorry again about my scary dog. Definitely a place I’d recommend to anyone!
Expérience fantastique: **Review edit since I can’t add another one ** On the 28th of February, we had the worst day you can have as a pet owner. Our beautiful Cali had to over the rainbow bridge, unexpectedly. We called in the morning once we knew something was wrong, and they got us in immediately. Brenna, Madison, and Dr Ye could not have been more kind. They were patient with us as we grieved, gave us as much time as we needed. Thank you all so much for gently guiding us through an otherwise horrific experience. We always appreciate our experiences there, but this time, I feel like you all went above and beyond for us. I brought my 8 week old puppy for his first check up and vaccines. From the moment of arrival until I left the building we felt welcome and that our business was appreciated. They were very welcoming and professional. Everyone from the main reception, to the vet, to even when it was time for payment, they made my puppy and myself feel comfortable. My puppy wanted to go back to where they did his shots because he was having so much fun. We were a first time client, and after our first time there, we are now lifetime clients. Definitely recommend!!
Expérience positive: They are great caretakers of Paris and Whiskey.
Expérience fantastique: Dr . Fitzpatrick has always been amazing to work with, she is very knowledgeable and takes care of my puppies with a lot of love, she is so kind and helpfull. The front desk staff is also super kind and helpful, the hospital is always clean and organized, me and my pets always feel welcome to come in.
Expérience fantastique: Dr Katherine Ye @ Tudor Glen Vet exceptionally sweet kind heart and took, such great care kindness with our cats today there shots so easy and done.
Expérience fantastique: Excellent experience with warm and caring staff who went above and beyond in their service. Thank you for taking care of Like the cat! He's much happier now. ❤️
Expérience fantastique: Thank you so much to everyone at Tudor Glen Vet. You guys are amazing!! Special thank you to Dr. Tammy Wilde. Thank you so much for the wonderful care you give to my dog. Your kindness, patience, and expertise truly mean a lot to us. We’re very grateful.
Expérience fantastique: The staff are always friendly, informative, and accommodating. We took our new puppy Bentley for his second booster shots. For our second dog Stormi, we found out that she’ll need some dental work. Saving us future medical bills as they caught this in time and we can ensure proper oral care. Thank you Tudor Glen Veterinary Hospital for all your services.
Expérience fantastique: Love this clinic, Dr Wilde has been taking care of my pets for over 20 years! We didn’t see her this visit but the Dr and staff were amazing and got my pup all fixed up before the holidays and he didn’t have to suffer with a broken dew claw.
Expérience fantastique: Thank you so much Dr Tammy and her team. Our dog tippi had a broken tooth and needed extraction and dental clean. I had checked around and several clinics were booking into January and February. That was not an option as Tippi was in pain. Tudor Glen got her in fast and Dr Tammy did the dental work and now Tippi is right as rain and free of pain. Thank so much Tudor Glen.
Expérience fantastique: Loving staff!! Honestly the care and love they show my fur babies I definitely recommend them
Expérience fantastique: Super friendly staff, really accommodating for my 2 scaredy cats. Vets are gentle and understanding
Expérience fantastique: Our poor, 20 month old, Parson Russell terrier has an inflamed anus from having loose stools and we weren’t sure what was causing the problem. The veterinarian cleaned his anal glands and tested a stool sample for parasites. None were found, so he was put on a special diet to help firm his stool by fixing his intestinal flora. The veterinarian covered all of the causes of this problem and it has to do with switching from his raw diet, that he was raised on, to kibble. All the staff were great and put up with his terrier vocalizations. We were given a nice room so he didn’t see the coming and going of other pets. We were very happy with his care and will continue to allow them to look after him! The veterinarian, Jessica Fitzpatrick, was outstanding!
Expérience négative: I’m extremely disappointed with this clinic and would not recommend it to anyone. Over the phone, I clearly explained that I have three cats with ear mites and asked if I could bring one in but get medication for all three. They agreed. When we arrived — with an appointment — we still waited a long time to be seen. We came specifically for an ear issue, yet the vet started a full examination on my perfectly healthy cat without our consent, then listed a long list of “problems” that simply didn’t exist. After that, they refused to provide medication for the other two cats, even though they had already agreed to it on the phone. To make it worse, they presented us with a huge estimate we never asked for, and when we declined, they still charged us around $102 for procedures they performed without our approval. Their money-first attitude was obvious. My cat showed interest in one of the drawers, and the staff laughed and said it’s where they keep treats for exams — yet they didn’t even offer one treat to the cat who noticed it. Overall, this clinic was unprofessional, misleading, and far more focused on upselling than actually helping. I absolutely do not recommend this place.
Expérience positive: Wait times to complete the appointment are not even close to what I am expecting, having had animals all my life in several provinces I am disappointed with the waste of my time. We smashed the cookie jar Devon Christman was the dog but she doesn’t type as good as I can plus SHE doesn’t have google maps installed!
Expérience fantastique: My daughter and I had to put our 17 Year old Chihuahua down this Friday and the entire experience from beginning to end was extremely peaceful. The Staff at Tudor Glen were amazing. Extremely kind and compassionate. The pricing was better then a few of the places I called in St Albert and they didn't charge me a Exam fee on a dying Dog. Not like those things matter when you lose an Animal but I appreciated their extremely fair pricing. I would absolutely recommend them and go back again if in the future I get another Animal.
Expérience fantastique: Amazing place and great team to deL with for our animals.
Expérience négative: Went here for 2 years. There were some nice staff like Dr Fitzpatrick. I was asked to leave clinic by the very self absorbed manager. The reason s were pathetic like difference of opinion etc. So I left and found a different clinic which I found later was owned by them. I continued to get my food at rossylynn vet 2 years. A week ago I ran into the owner and told him what happened at Tudor. He seemed sympathetic..we'll was I wrong a week later I was told to leave. Very sketchy unprofessional behavior.
Expérience fantastique: Front desk staff is always great - very accommodating and nice to chat with. I’ve had a bad experience with another vet here so won’t speak on anyone other than Dr Fitzpatrick. She is so lovely and so knowledgeable, I wouldn’t trust anyone else with my pets. Kindest human that spent countless hours and a tremendous effort trying to figure out my complicated cats illness. I don’t believe anyone else would go above and beyond for us the way she did and still does.
Expérience fantastique: They were so nice with me and Bella!
Expérience fantastique: Nice place ! Fair in prices and very knowledgeable in dogs
Expérience négative: Horrendous. Go to another vet. Our dog has received a librela shot for arthritis every four weeks to the day. It worked wonders. Until the tech on September 26 tried to give her a shot. This is a shot that goes into the skin folds on the neck - this vet tech tried to give it into the shoulder muscle. Dog yelped the medication didn’t go in. Vet tech goes back gets a different needle (same vial of medication) again went first the shoulder muscle and again was not successful. Her response was “we got some in”. Dogs fur where the shot was administered was wet. Even though the previous months the librela shot had an immediate affect we waited a few days to see if there would be any indication that there was less pain. There wasn’t. I found out that this was an inexperienced vet tech who proceeded to not tell the truth to her manager and blamed the dog. Our dog is 12 years old and has received her vaccination shots yearly, and the librela every 4 weeks for six months. No one has ever had this experience with her. The technician should have admitted that they didn’t know what they were doing after the first attempt and gone for help. This veterinary technician is incompetent and I do not appreciate the cover up for her. I asked if I could share my concerns directly with Dr Wilde the owner and was told I could not. I believe Dr Wilde should be aware if the damage to my dog who has been crying and limping for the past 3 weeks - we were told that since they didn’t know how much she got the dog cannot get another shot until 4 weeks. We have been given pain medication. The pain medication gives her a stomachache ache. Dr Wilde your team is only as good as your weakest member. Your weakest member has left my dog in pain crying for a month. How good is your team?
Expérience fantastique: Our little Snowflake wasn't feeling to good so we took her to Tudor glen the vet treated her and two days later she is doing better we are happy the staff are very helpful and kind thank you so much
Expérience fantastique: Very kind, clean and professional
Expérience fantastique: We have been visiting Tutor Glen for many years and two dogs. They have always given us wonderful service. The whole staff truly loves your pets.
Expérience fantastique: The staff and vets are all very welcoming and patient with the pets. They take their time and don’t rush. Also the booking process is pretty easy.
Expérience fantastique: An all around great clinic, took amazing care of my balsamic-Labradoodle-Sheppard cross. If you can, go see Natalya!
Expérience fantastique: Appreciated the time spent with the vet, who gave practical tips, answered questions, and listened to our concerns. The clinic was calm, clean, and staff were friendly and helpful at our morning appointment. Thank you!
Expérience fantastique: I love the treatment my dog Lola receives. Dr Wilde is our favorite but we’ve met other drs there and they were wonderful as well.
Expérience fantastique: Fantastic and friendly staff, very professional. Quick appointments… atmosphere is great.
Expérience positive: Happy with this place and the service they provide for all my pets.
Expérience fantastique: Lovely staff. Lovely and efficient clinic. My dog was very relaxed and prices reasonable. Happy to have found this vet clinic
Expérience fantastique: Thank you for the wonderful services! My cat, I hope, is happy! The entire staff is wonderful! I want to express my gratitude for the help and direction - Roman Mazur. My cat is your regular client!!!!
Expérience fantastique: They are always amazing there with my animals. They go above and beyond anytime we have needed anything of concern with our animals. They are all seniors now and they take extra care of our dog who is now getting dementia! I recently had an issue with a flea and tick medication chemically burning my dog. They seen her right away, cleaned the wounds, provided everything needed to care for it. Checked in regularly on her adjusted medication as needed. And have been following up continuously. I couldn't ask for better care!
Expérience fantastique: Great vibe, super caring vet and they didn't charge me a "checkup" fee in to get my dog vaccinated.
Expérience fantastique: I visited this veterinary clinic today with my cat and was very pleased with the experience! The staff was polite and friendly, and everything went smoothly and professionally. A special thank you to Dr. Roman Mazur — he was very attentive, carefully examined my cat, and explained everything clearly and understandably. That was especially important for me since English is not my first language, but he made it easy for me to understand everything about my pet’s health. It’s clear that he truly cares about animals. Thank you so much for your kind and professional approach! I highly recommend this clinic, and especially Dr. Roman Mazur !
Expérience négative: Just had a terrible experience. Was effectively told not to come back because I was more concerned for my dog than I was with being compliant. Unprofessional, disorganized, and potentially harmful. Proceed with caution. Yes, there is proof.
Expérience fantastique: Quick service, kind, amazing people, my pup behaved so well around so many new people and pets I wasn't sure he was mine, but they made him feel very comfortable. Great place, highly recommend if you looking for compassionate people that care for your pets well being.
Expérience négative: I am very disappointed in the last few months of my sweet cat's life, with how Tudor Glen Vet clinic treated us. I couldn't get an appointment with Dr Tammy Wilde who had been my cats very for many years. We saw a nice Dr but I didn't feel she was very good with her assessment. I ended up going to Boreal vet hospital who quickly diagnosed my cat with an aggressive tumour on his 'elbow'. I then made an appt with Tudor Glen to be able to deal with the palliative diagnosis requiring 2 different medications. It was a very stressful process getting these medications over the last three months of my cat's life. I would ask for the meds but then had to call to check to see if they might be ready in time. I would sometimes get a very curt uncaring staff member who would tell me they were short staffed and it may take 7 days to get (meaning my cat would go without pain medication!). I had to go to Boreal once to get a refill because Tudor Glen didn't have it ready before closing time. For three months they kept telling me they were short staffed! When my sweet cat passed away (we used Serenity to come to our home for euthanasia and the vet who came was wonderful and compassionate) we received condolence cards from them, the cremation service company, and Red Willow vet who once saw my cat in an emergency situation a couple years ago. No card from Tudor Glen. I had medications left over so I called them to explain my cat had passed and could I drop off the remaining medication. They just said 'yes'. When I brought in the medication, there was no recognition of the loss we were feeling... Nothing. They just took the med, that was it. I was feeling sad and this was the vet we had gone to for 10 years! Some staff there just don't have compassion.
Expérience fantastique: We truly are so fortunate to have found this vets office when we moved. The entire team is incredible, the vets, techs, and reception staff. Friendly, caring and willing to accommodate, we know our furbabies are in the best possible hands every time we go. Dr. Fitzpatrick in particular is the best veterinarian we’ve seen, from behavioral consults, to getting down to the bottom of an illness. She’s transparent, and caring. Thank you for all you do.
Expérience fantastique: I bring my dog here for his checkups. He's such a nervous dog its difficult to have him looked at. The vets here are so kind and patient. They move slowly and carefully, it brings him comfort and makes him feel safe.
Expérience fantastique: Tudor Glen staff are friendly and very helpful. Dr. Smith is looking after our puppy and she is excellent. Great communication.
Expérience fantastique: The care Tyr has received is absolutely second to none. Starting with a beautiful clinic and the friendliest staff you could ask for Tyr is always super excited when he sees the doors to the clinic. I couldnt be happier with my choice to bring my boy there.
Expérience fantastique: We were able to get an appointment the day I called and they even called us back to offer an earlier appointment, which was perfect for us. They're a vet HOSPITAL, which means it is a bit more expensive, but they worked with my budget and informed me of all options and updates, so I felt VERY respected the whole time. Piper is back to normal and I can confidently recommend Tudor Glen Vet Hospital to my friends with pets.
Expérience fantastique: Such complete, one-stop-shop services, amazing staff who carry food to the car for me while I was using a cane and they're so great with my reactive dog - no judgement!
Expérience fantastique: Tiffany was extremely helpful and super pleasant via email correspondence and in person. Thank you so much for being genuinely kind and friendly.
Expérience fantastique: I highly recommend Tudor Glen Vet Hospital. They have taken so good care of my Bella with her new diagnosis of diabetes. They have been very informative and helpful. You can easily tell everyone cares there. Thanks so much to the doctors and staff
Expérience fantastique: JJ and Dr Fitzpatrick were both amazing. Took the time to assess my dog and ask many questions to ensure they had the full picture of why we were there. We never felt rushed, or that they were trying to get us out the door. I felt they were really taking the time to find out what was going on with my dog to then treat him properly.
Expérience fantastique: You took wonderful care of Sachi when she was in for her dental cleaning. I am sure that she was anxious being left for her appointment, but someone found her a cozy little bed to curl up on so she felt at home!
Expérience fantastique: My husband and I have nothing but amazing things to say about Dr. Fitzpatrick and the receptionists and technicians. They are so caring, compassionate and incredibly informative. We cannot thank the staff enough for loving our animals as much as we do.
Expérience fantastique: 6 Wk post op. check from complete TPLO (aka Knee replacement).Poppy loves visiting the clinic. She gets excited to see Dr. Wilde and never frets with her vaccinations.Poppy was discriminated against before but not this office. She is known for her cheery personality and non-aggressive behaviour! Yes, she is part Pitty but she is 100% love! This clinic embraces her!
Expérience fantastique: The tech was wonderful, friendly and excellent at her job as was Dr Fitzpatrick and she handled our little Luna with professionalism and competence. Excellent visit all around.
Expérience fantastique: I want to thank the staff at this veterinary clinic. I was there for the first time today with my puppy. I thought he would be very worried and stressed, but the employees are doing their job professionally. And my puppy was happy and not afraid of doctors at all. Separately, I want to thank the doctor Morgan Wawryk and Roman Mazur. They were very friendly and gentle with my puppy. They answered all my questions and gave advice on caring for the puppy. I recommend this veterinary clinic to everyone.
Expérience fantastique: There was a miscommunication which meant our appointment wasn't registered, but Tudor Glen made time for us anyway. The vet was thorough and pleasant to talk to; they offered multiple solutions to our cats' pain problems and provided clear explanations for their findings. They were able to accommodate our pre-existing medication requirements on little notice. We had a great experience at Tudor Glen and would definitely recommend them. :)
Expérience fantastique: I got a new dog for the family and this was the closest vet to my house. The staff are very friendly and approachable. Luke is a fan of them so we will continue to bring him for the foreseeable future.
Expérience fantastique: Love love love them!! All of their staff is very knowledgeable, professional and kind. I have a rescue who requires lots of patience. The staff will take the time to get my girl to have a positive experience there and not be scared. it honestly makes the world of a difference to have a vet be a little extra patient. They take the time to make sure you understand what is going on with your animal and answer all questions (even the silly ones). I always feel like a VIP. This is a vet I trust and recommend and all does roxy!
Expérience fantastique: Everyone was very friendly and helpful. 10/10 experience. Pumpkins feeling a lot better now thanks to you guys and I couldn’t be happier with the service I was given
Expérience fantastique: Everyone was great with Eddie! I loved the Welcome Eddie sign that greeted us in the examination room ❤️
Expérience fantastique: Everyone is very friendly and understanding of circumstances. They never push you to get stuff done because obviously some things are very expensive and I appreciate the options they give. They love your pet and I like when you go in the room and see your pets name. Such a nice touch
Expérience fantastique: All of the staff were very caring toward our traumatized rescue. Geordi was very comfortable with them. I love that their doors are always open for a quick visit just to say hi!
Expérience fantastique: They are so friendly here. I brought my new puppy in here, and they were so welcoming and knowledgeable. They also gave him lots of treats and sent us home with a free new puppy bag.
Expérience fantastique: Well, most vet's only care about how much money they can drain out out you These guys actually care about the animal's health. All u gotta do is visit them once and you'll see how much they're caring and loving towards animals
Expérience fantastique: Gizmo is a new patient at Tudor Glen, the clinic was very accommodating getting him in urgently when he injured his back. I felt like they actually listened when I advocated for my dog, and they made sure he was not seriously hurt or in any unnecessary discomfort. We will be going back. Dr. Jessica Fitzpatrick is the first vet I've ever seen sit down on the floor and do her physical exam of my small dog at his level (pug/chihuahua mix), every other vet (and we've been to a lot due to multiple moves) has had him on the table where he always attempts to jump off the table/at me. Thanks to the Tudor Glen team for taking care of my wee guy. Side note: I saw a lot of reviews on here suggesting this place charges a lot in comparison to other vets. While I can't say if this is valid or not, I will say that they will give you the pricing for different treatment options upfront so you can make an educated decision on the level of care and your financial picture. So if you are concerned about sticker shock at check out, they will present the options available based on my experience yesterday. I think this is a good business practice.
Expérience fantastique: Always welcoming and so very gentle in their approach to my dog who is very nervous. They always make us feel safe. The doctors are not just there to do their job and make money, they make Tigg feel so comfortable and care.
Expérience fantastique: Best vet we have ever had , they take the time to talk to you about your pet , ask questions, never feel rushed , very knowledgeable staff, we feel very comfortable taking out puppy here !
Expérience fantastique: After being turned away from another vet from not taking in new pets, Tudor Glen booked me an appointment the next day. They have been very kind and welcoming of my sick cat and are quick to help me book appointments. The vets and and vet techs were helpful and explained eveything in detail. Highly recommended!
Expérience fantastique: I have found all the staff to be extremely professional and very helpful. They have always provided superior service and always follow up to make sure that your pets and you are doing fine.
Expérience fantastique: A very compassionate and professional environment. Very nice facility as well.
Expérience positive: We have always had good outcomes when we take our family pets to Tudor Glen.
Expérience fantastique: We switched to Tudor Glen a couple years ago after a terrible experience at our last vet. The staff at Tudor Glen is always so kind, compassionate, gentle and patient. One of our dogs can be quite reactive and the vet can stress her out, but the staff always make sure our visits are as gentle as possible. We no longer dread going to the vet. Thank you so much!
Expérience fantastique: As a new resident of the area, we had to find a new veterinary for our 9 month puppy. Our first visit was superb and made the spay even easier. Thank you for your excellent treatment of our new little girl. Brenda P
Expérience fantastique: After a couple of disappointing experiences at other veterinarians in the area, i have been lucky enough to find Tudor Glen. They are polite, professional, and compassionate. I have not had this positive of an experience at any other veterinarian in the St. Albert or edmonton area and won't be going anywhere else.
Expérience fantastique: I have been coming to Tudor Glen Vet for over 22years. They are so caring and it shows. I've had a few emergencies in those years that they responded to that calmed me and my dog! I would heartily recommend them to others - I'm sure I have. From the time I walk in to when I leave everything is looked after in a professional manner and we're all smiles! Judi Muscroft
Expérience négative: I am very disappointed with the way they work and the way they make money. My dog is about a year and a half old, a month or two ago we were called from the clinic for mandatory vaccination and examination, which we accepted, did, paid for and I have no objection to that. Two days ago I sent them an email with the question that since I am traveling with my dog to the lake for a couple of days, they should recommend either medication or a vaccine to protect the dog from ticks. The clinic gave me an appointment for today and when I left they asked me if I wanted a vaccine against Lyme disease and all sorts of other things, to which I replied that I just wanted something basic to protect him from ticks just in case, as a preventive measure. They gave me one pill that costs $35 and charged me for an EXAMINATION that I did not ask for, nor did I want to be examined at all, an additional $95. So my total bill for a month's worth of tick prevention was $130. I can't describe how disappointed I am with the way of working and treating clients. How could they and where did they have the right to perform an examination on me that I did not ask for at all (dental examination and they listened to it with headphones). Very unprofessional on their part. From now on, I will be very careful when it comes to this clinic and they will never again be able to impose something on me that I did not ask for and that was not necessary at all. Ejjjj a month or two ago, I had an examination and now again unnecessarily, just to charge. I am very disappointed!!!
Expérience fantastique: Hands down the best vet clinic in town. All the staff were very gentle and accommodating to us during the difficult passing of our senior dog. They guided us and supported us through the entire process and made it simple. Our experience was nothing short of amazing and would recommend to anyone. Thank you Dr. Smith & team for everything.
Expérience fantastique: What a great experience! Friendly staff, great waiting area. Dr Kristie was phenomenal! She got down on the floor and created a welcoming/positive relation with our dogs before giving them their vaccines. I’m so happy that we moved here!!!!
Expérience négative: The vet spent very little time examining our cat and suggested various diagnostic options for between $600 and $1,000, we took him to another vet and found out there is nothing medically wrong with him, just some spring allergies! I called to complain to the manager and received no follow up, or recourse. Very poor service from the vet and the manager.
Expérience fantastique: The Drs and whole clinical staff were amazing today with me and my bunny. They were able to trim my bunny’s nails with ease, something impossible for me. They handled him with care and made both Daisy and myself as comfortable as we could be in this new situation . Big ups to the entire Tudor Glen veterinarian clinic. 10/10 will be back.
Expérience fantastique: Great service, and quick appointments. This is a great vet clinic, our cat is very bad with anyone but our family and one of their techs was actually able to pet her without getting attacked. This has never happened with anyone in 10 years, great staff that are fantastic with animals.
Expérience fantastique: Very satisfied with our visit! Our visit was for a neuter for an 110lb St. Bernard. The workers and staff were very kind to us and our sweet pup. He was very comfortable from the moment we stepped inside the hospital. His incisions look wonderful and don’t seem to bother him at all! He acts like nothing ever happened.
Expérience fantastique: I can’t believe how good this vet office is and how nice the staff is plus the veterinarians they are so caring . When we go in the veterinarian that our dogs may have they play with them so our dogs like them. We have been with Tudor Glen Veterinary Hospital for years and always happy with their great service and the care they have for individuals pets .
Expérience fantastique: I brought my cat Oreo in for an emergency and I could not have been more impressed with what I've seen. They showed tremendous compassion and the service was above what Google would let me post. Prices are very very good. Keep up the good work.
Expérience fantastique: My pets are always handled with care and the staff are very friendly. My Macaw Zak loves going out for his appointment. Dr. Wilde is excellent!
Expérience négative: I was very sad to see how they handled my family dogs euthanasia when my mother brought poor Tinkerbelle in— 17yr old yorkie-poo. Not only was it her time to go, they still took advantage of my mom and suggested performing chest rads and bloodwork beforehand. $1000 knowing the final outcome would be the very same — I work in the industry and don’t feel the vets decision was made out of moral kindness, but rather from a business standpoint. Very sad to see that situation occur.
Expérience positive: Friendly staff, open and understanding to the needs of your pet.
Expérience fantastique: From my first phone call for help, to every visit afterwards - I can't say enough. Every visit has been timely, informative and met with a care and compassion that I had never experienced before. It's about your pet here - for sure. Just getting in to see someone when you really need it, means so much. So impressed with the after care, and follow up phone calls too. Higgins will be going here for a looooong time.
Expérience négative: I don't normally leave reviews, especially not bad ones, but I found their business practice to be questionable. The quote I got on the phone was 350 and when I had arrived it changed to 650 on the low end, and up to 950 on the high end. I felt like leaving right then and there, but because I had already made the drive with my pet, I felt I had to pay a lot more than what I was told on the phone. I understand that the vet can be costly but they should be honest about how much it costs on the phone, instead of quoting you a lower price to get you in the door.
Expérience fantastique: Everyone at Tudor Glen is always so friendly and sweet to Tessa, even when she’s being a grumpy cat. I always feel confident she has excellent care while there.
Expérience fantastique: Always so professional especially with my very elderly small dog listened to my needs and my concerns we left feeling much better with our personal choices we have made. Would recommend highly.
Expérience fantastique: I was happy that they identified my dogs as soon as we walked in (I had three of them with me!) They were very patient with all of the dogs as they sniffed around excitedly and then got us into a larger room so that we could remain comfortable. Everyone I dealt with was great with the me and my animals. It was a lovely experience.
Expérience fantastique: Thanks to the staff for getting our little Bulldog Junior all fixed up yesterday. He's doing so much better. Already back to himself lol. Thank you for not turning us away. This is the 3rd Bulldog we have registered there and each time we always come out happy with the visit. Dana, Emily, Smoker, Betty-Sue & Junior
Expérience fantastique: Absolutely amazing facility. I’ve been being my pets and my family’s pets here since I was a kid and will never look elsewhere. The staff and doctors are so compassionate and so good at what they do ❤️ I happily put all my trust into them with my big boy Brutus and he absolutely loves everyone there!
Expérience fantastique: I love this clinic! The staff is amazing, knowledgeable, so friendly they are just great!
Expérience fantastique: Our family made the hard decision to put our Pitty Girl down after the best 15 years with her. They went above and beyond for us during our difficult time. The compassion that was not only shown to our family but the care for a fur baby was more than the greatest. I would for sure be taking any future animals back!
Expérience fantastique: It was really great. We needed somewhat urgent pet care, they were there! Simba fell or jumped a height, banged his chin, several cuts and was limping. It was great to have him seen ASAP. Thanks!
Expérience fantastique: Took our 12 week old to Tudor Glen when her eyes began to swell due to an allergic reaction. Rushed in at 9:00 at night and had her home and on the road to recovery within a couple of hours. Highly recommend this hidden gem in St. Albert!!
Expérience fantastique: Caring and attentive staff. After many horrendous experiences at another clinic, I am happy to return to Tudor Glen. Dr. Kristie Smith is an absolute sweetheart, and does her utmost to make everyone feel calm and cared for, fur babies and their humans alike.
Expérience fantastique: Dr. Shannon and team attended to our diabetic senior cat Benny when his regular vet clinic couldn't see him for several days and we felt his issue needed attention immediately.......we appreciate the extended hours your clinic has and that you were able to get him an immediate appointment. The caring attitude of all the staff during Benny's appointment, the fact your team took the time to provide Benny with treats and made him feel very comfortable, handled him gingerly and with great care and took the time to check him over for any other issues besides the one he presented with. Benny has been part of our family for over 16 years now. His care and extended life are of utmost importance to us. Thank you to the vet tech for her kindness and the receptionist too.....your services are greatly appreciated. We would recommend this clinic for your pet needs. Thank you for the opportunity to leave a review.
Expérience fantastique: Our little girl Pepper passed away at an odd time over the weekend. Tudor Vet was one of the only clinics open later on a Saturday, and they couldn't have been more sensitive and accommodating. We were in shock, but they handled us with the utmost care and understanding. I really appreciated their calm in the midst of a very traumatic and emotional time.
Expérience fantastique: Went with my daughter to have her old Dane put to sleep. Emotional time, to say the least. The staff here are so compassionate and caring. The environment is lovely. Nice room with couch, fireplace, tables, and bookshelf. Like a small living room and not a clinical exam room. They gave us all the time we needed to say goodbye. Even had treats for the dog that my grandson enjoyed giving him. Couldn't ask for a better experience. This is second time using this vet office and highly recommend them.
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