Hemlock Animal Hospital Vancouver

1314 W 4th Ave
V6H 0B1, Vancouver
+1604-558-1400

Opening hours

  • sunday: 10h-16h
  • monday: 8h-19h
  • tuesday: 8h-19h
  • wednesday: 8h-19h
  • thursday: 8h-19h
  • friday: 8h-19h
  • saturday: 9h-18h

Our friendly and professional team at our animal hospital in Vancouver are dedicated individuals who have made it their life's work to help pets live long, healthy lives. To support this mission, the hospital relies on many individuals; each team member is equally important in helping us deliver the best experience and service for your pet. Please get the help your pet needs today by calling our Vets in Vancouver. Call us: (604) 588-1400

Is your pet feeling sick? Do you think your pet is lacking energy? Do you think that your pet isn't acting normal, maybe because of some Illness that you might not be aware of? Let our vets in Vancouver help you with that.

Our comment from InfoVet about Hemlock Animal Hospital Vancouver:

Hemlock Animal Hospital in Vancouver is dedicated to providing exceptional veterinary care with a personal touch. Clients rave about the compassionate and professional service offered by Dr. Harry and his entire team. Many have shared their positive experiences, such as receiving urgent care even during off-hours, and the clinic's warm and welcoming environment that puts both pets and owners at ease.

The staff is noted for their attention to detail, handling everything from health certificates for international travel to emergency services, making difficult decisions easier for pet owners. The kindness and empathy displayed during sensitive situations, such as euthanasia, have left a lasting impression on many families.

However, some clients have expressed concerns about communication issues and billing practices, mentioning unexpected fees and unsatisfactory experiences. Despite this, the overall sentiment leans heavily towards commendation, highlighting the affordable pricing and dedication to pet care.

In summary, Hemlock Animal Hospital is highly recommended for anyone seeking reliable and loving care for their pets in Vancouver.

Services

Hospitalization

Hemlock Animal Hospital Vancouver: Reviews

4/5 (200 Reviews)
Rupinder Bhullar Posted on Google 2 months ago

Fantastic experience: Dr. Makkar is absolutely amazing! Even while he was on vacation, he took the time to respond and guide me on what to give my dog. That level of care and dedication truly shows how much he cares about his patients. Excellent service and support — I’m so grateful!

Domenica Banda Posted on Google 2 months ago

Fantastic experience: I took my cat to get a health certificate for traveling, they were so helpful and instructed what I needed and it was easy to get all the documentation I needed.

TISHIKA KHANNA Posted on Google 3 months ago

Fantastic experience: Amazing experience with the vet and all the services were amazing

Jairus Da Costa Posted on Google 3 months ago

Fantastic experience: We needed a last minute vet statement and the staff here did their best to have it completed for us before our appointment. Our little doggy is able to travel with us thanks to them going the extra mile for us.

S G Posted on Google 3 months ago

Fantastic experience: They are a group of compassionate professionals. I highly recommend them.

Nik Vassev Posted on Google 4 months ago

Fantastic experience: Dr Harry and the team are so caring and professional. They literally saved my dogs life with an emergency surgery and I can’t thank them enough for their service. You can really trust them with your pets as they go above and beyond to ensure they are happy and healthy.

Monty Peets Posted on Google 4 months ago

Negative experience: Good or bad people, their decision making cannot be trusted. Dr. Harry administered far too many procedures on my cat in far too short of a period of time. I made my appointment to specifically treat a cat cold and nothing else. I did not consent to the laundry list of procedures he administered. My cat was urinating, vomiting, and defecating 30 seconds after these procedures. He could not walk on his own when we got home. His legs would slide out sideways and he would land on his chest. It was a devastating site. He could do everything else on his own before the vet visit. I went there to treat a cat cold. I knew he had a maximum of 6 months left, so why would I agree to all these treatments? I called Dr. Harry with my concerns shortly after and he said, word for word, "I'll give you the best price in town - 1/2 price euthanizatio. I hung up the phone immediately. I just wanted him to spend his last days surrounded by love in his comfortable space. I had to put him down 2 weeks later after my nursing back to health efforts fell short :( you don't administer this many procedures at once to a senior person never mind a senior cat. Avoid Hemlock Animal Hospital or any of Dr. Harry's associated pet care businesses. Even though they claim that I verbally agreed to these procedures (and I disagree), shouldn't they warn regarding the potential side effects?? If you do this, your animal might not make it etc. No, it's about getting maximum money. They are absolute liars. I never threatened anyone. I took them to court instead. These people just say anything. DO NOT TRUST THIS VETERINARY CLINIC. THERE ARE FAR BETTER OPTIONS NEARBY. STAY FAR AWAY.

Hemlock Animal Hospital Vancouver
Hemlock Animal Hospital Vancouver

Thank you for sharing your experience, and please accept our heartfelt condolences for the loss of your beloved cat, Pop. We understand how painful this must be, and we’re truly sorry for your loss.

When you brought Pop to our clinic, your initial concern was that he might have a cold. However, upon examination, it became clear that Pop, who was 20 years old, was facing several very serious health issues—including stage 4 kidney disease, a heart murmur, pancreatitis, an oral mass, periodontal disease, suspected osteoarthritis, and neurological symptoms such as circling. These findings were consistent with both our records and those from the other veterinary clinic you had also visited.

We want to clarify that all treatments administered—including bloodwork, urine testing, and subcutaneous fluids—were performed with your verbal consent and full awareness. Witnesses present at the time can confirm this, and all services were paid for at the time of your visit. Additionally, the bloodwork and urine results were communicated to you over the phone, and no concerns were raised during or immediately after that call.

It was only days later that you contacted our clinic again, at which point you made verbal threats toward our staff over the phone. We take such behavior very seriously, as we strive to maintain a safe and respectful environment for both our clients and our team.

We understand that losing a pet can be overwhelming, especially under such difficult circumstances. Our intention was always to provide Pop with compassionate and appropriate care during his visit. We hope this helps clarify what occurred.

Carla Accurso Posted on Google 5 months ago

Fantastic experience: Great service! Caring providers Dr Harry and his team are awesome! Highly recommend

Max Posted on Google 6 months ago

Fantastic experience: For such a sad evening, we are glad we had Dr. Harry make an at-home euthanasia visit for our dog Simon. He was considerate, calm, and caring, and clearly explained what he would be doing, and what Simon would be experiencing. It was an extremely sad evening, but Dr. Harry made it slightly more manageable.

Eli R Posted on Google 6 months ago

Fantastic experience: I’ve been coming here for years, the staff are always friendly, the doctor is great, and I can usually get an appointment whenever I need one.

L P Posted on Google 6 months ago

Fantastic experience: Great service! The vet was very gentle with my cat and explained everything well.

Fernanda Foschi Posted on Google 6 months ago

Fantastic experience: Everyone very kind, from doctor to receptionists. Been here a few times for international paperwork. Great customer service from Natalia and Debora at reception!

Hemlock Animal Hospital Vancouver
Hemlock Animal Hospital Vancouver

Thanks Maria for your kind words.Have a safe trip.

Mori Basson Posted on Google 6 months ago

Fantastic experience: Amazing hospital, lovely of people Thank you for helping us to go back home

Isti K Posted on Google 6 months ago

Negative experience: Booked my 2 dogs for a BOAS fit to fly exam a week ago. I got 2 different calls today asking if we can reschedule for later both times, which i said OK too. Fast forward 5 min before my appointment time (i drove in traffic from coquitlam-Van on a friday for this) to get a call apologizing and letting me know they're busy and to come back tomorrow! Not even a discount offered for the time and gas wasted which prob would've made me come back but now i'm here writing this negative review instead. Unreliable, unprofessional I DO NOT RECOMMEND.

Estefania Gomez Posted on Google 7 months ago

Fantastic experience: Everyone at Hemlock Animal Hospital have treated my cats with care. They have been helpful, professional and kind.

HOO RU (HOO RU) Posted on Google 7 months ago

Fantastic experience: We always come here when we plan yo travel internationally with our dog. The doctor’s always super patient and nice. Really appreciate their effort!

Tavares Posted on Google 7 months ago

Fantastic experience: Really great experience! They are so kind and friendly, the treatment my Kika received was so good. I’m just grateful

Phil Jones Posted on Google 7 months ago

Fantastic experience: Dr. Harry and everyone at Hemlock Animal Hospital are absolutely lovely and took very good care of our dog Edie during her TPLO surgery. Their knowledge, love and compassion for the animals they treat made us rest easy knowing she was in great hands. I cannot recommend them enough.

Murray Jones Posted on Google 7 months ago

Fantastic experience: Dr. Harry and his team are so kind and helpful. They truly cared about the wellbeing of our dog and it showed. We are so grateful for their help, our poor puppy needed a surgery and they made it simple for us.

Elissa A Posted on Google 7 months ago

Negative experience: Took my puppy Pomeranian here for a reoccurring digestive issue. They ended up shaving her bum aera due to vet recommendations.. big mistake. My VERY WELL BEHAVED baby has been whining for 24hrs straight. She is terrified of being picked up, which is extremely unusual for this breed as they usually love it. She is ferociously guarding her right paw and crying and spinning around trying to soothe herself. Mistakes happen I get it, OWN UP TO IT! They denied every single claim and said nothing happened. My baby is very used to grooming, we gave her a bath every 2 days for a month when we first got her (she had a skin condition). She has not been herself since coming here. She cannot control her feces anymore and won’t play with her best friends at the park. I will be contacting the board. I’m getting a second opinion from another vet today.

Kay C Posted on Google 8 months ago

Fantastic experience: We sadly needed to request Dr. Harry's help for an at-home euthanasia for our kitty Sage after a short and sudden illness. His compassionate care gave Sage a peaceful farewell in the comfort of his home. We are so grateful to Dr. Harry and his staff for handling everything about this very hard time with kindness and empathy.

Soledad H. Posted on Google 8 months ago

Fantastic experience: Harry, thank you for being not only Pocho's veterinarian but also a good friend to him. Being with him in his final moments, and allowing us to say goodbye in our home with such peace and respect, gave us immense comfort. It brought us peace of mind knowing he lived a good life, always surrounded by love. "Euthanasia" is a difficult word, but Harry made such a powerful moment possible with kindness and respect. Pocho recognized his friend and wagged his tail one last time, with a look of relief, saying "thank you" for everything. For more than 10 years, you were his veterinarian and his friend, and your entire team always treated him with great love. For that, and for all the cookies you gave him, Pocho, from the other side of the rainbow, says "Thank you". Highly recommended to take care of your family member. Sincerely

Hemlock Animal Hospital Vancouver
Hemlock Animal Hospital Vancouver

Thank you so much for your kind and thoughtful words. It was truly our privilege to care for Pocho over the past 10 years. He was such a wonderful boy, and all of us at Hemlock loved him dearly.

We are deeply sorry for your loss. You were an amazing and devoted owner, and it was clear that Pocho was surrounded by love every single day of his life. We loved taking care of him whenever he boarded with us as well, and he will always hold a special place in our hearts.

Please know that our hearts are with you during this difficult time.

With deepest sympathy,
Dr. Harry and the Hemlock Team

Kate Armstrong Posted on Google 8 months ago

Fantastic experience: Just had the most perfect vet appointment. Every person at the clinic was so positive and kind and wonderful and made me feel so at ease. I was nervous for my adopted senior cat to go on this check up adventure but the clinic was so good with him, so efficient, and I knew right away he was in good hands. 10/10, so unbelievably happy with the service they provided. Thank you!!!

suz s Posted on Google 10 months ago

Fantastic experience: Heartfelt Appreciation for Hemlock Animal Hospital. I am deeply thankful for having found Hemlock Animal Hospital during a challenging time. My dog became ill and, unfortunately, needed to be euthanized. In my search for house call vets, I was undecided and hesitant to face the reality. When Dr. Harry reached out to me to check in, it became clear that my dog’s care was urgent. Dr. Harry and his assistant, Rashna, arrived promptly and treated us with extraordinary kindness and respect. Their compassion and gentle approach were evident as they showered my dog with love and care, making an otherwise stressful situation peaceful and comforting for him and I. Their support made a profound difference during this difficult time. Thank you so much for the exceptional care.

Hayley Moeller Posted on Google 10 months ago

Fantastic experience: Dr Harry and his team are wonderful! All of the staff are very kind and caring, we know our dog is in great hands when he is there. Dr Harry is very thorough in his evaluations and offers thoughtful insight, but is also never pushy. I trust that Dr Harry and his team have my dog’s best interests in mind.

Hebah Ijaz Posted on Google 11 months ago

Fantastic experience: I had a wonderful experience as an international visitor going to hemlock animal hospital. They were really accommodating helpful and understanding, Rashna was very thorough with all the explanation and details when I was talking to her over the phone, and in person all the staff and Dr.Harry were wonderful with my self and my little fur baby. Definitely recommend 100% for all fur baby concerns.

Meagan Allan Posted on Google 11 months ago

Fantastic experience: Dr.Harry and all the vet techs were so helpful! My cat had PU surgery & it was a bit of a rough recovery - but all the staff went above & beyond to make sure he was comfortable. He is now almost fully recovered and I’m so thankful for all the help & care we received.

Joyce Ezra Posted on Google 11 months ago

Fantastic experience: I was recommended to go to Hemlock Animal Hospital by my regular vet to obtain an EU health certificate for my dog as we were travelling to Ireland. Naturally, ensuring I had all the required documentation to travel internationally with my dog was a bit anxiety-inducing, but the staff was very easy-going and provided a lot of reassurance. Everyone was very friendly, they made my dog very comfortable, and the receptionist at the front, Deborah, was absolutely lovely! Thank you to everyone at Hemlock Animal Hospital ☺️

Keilane da Silva Valderramos Posted on Google 1 year ago

Fantastic experience: Great customer service! I strongly recommend this place! Thank you time for taking care of my cats!

Robin Macdonald Posted on Google 1 year ago

Negative experience: Their Vet came to my apartment to put my dog down. The vet came in and his bag was covered in dirt and scratched up, he almost stabbed himself three times and there was blood everywhere. It took him about 20 mins for the procedure and it made us very uncomfortable. It was horrifying. He had to put the IV in 4 times. This was an absolute nightmare. DO NOT USE THIS VET!

Cassidy Hanke Posted on Google 1 year ago

Fantastic experience: Ive been taking my 2 cats here for the last 4.5 years. The assistants are always very kind, and helpful and they always call after a visit to check in on how they are doing. The Veterinarian listens to any concerns, and usually gives lots of options for any issues so you can choose which is best.

Alex Oulton Posted on Google 1 year ago

Fantastic experience: Dr. Harry has been our vet for the past 10 years. He’s caring, considerate, and has always provided amazing services.

G J Posted on Google 1 year ago

Fantastic experience: Grateful to have such outstanding and compassionate house call services. On March 10, 2025, Hemlock Animal Hospital's Dr.Harry provided an at-home visit to evaluate and gently euthanize our beloved orange tabby, Diesel. From the moment the vet arrived, it was clear how compassionate, patient, and understanding he was. He promptly reviewed Diesel’s recent X-rays and explained our limited options, helping us see that euthanasia was the kindest choice for our sweet boy. Thanks to Hemlock’s exceptional house call services, Diesel was able to remain in the comfort of his own home, passing away peacefully in his favorite bird-watching spot, warm and purring. This compassionate care during such a difficult time meant the world to us, and I cannot recommend Hemlock Animal Hospital highly enough for their empathy, professionalism, and gentle support. Thank-you Dr.Harry for guiding our family through this heart-wrenching moment.

Ashtin A Posted on Google 1 year ago

Fantastic experience: Great customer service and even better care of my babies Jack and Stormy. They feel safe here and I would highly recommend this hospital. We come here for all of there treatments. The Vet is amazing and the prices are reasonable. A big thank you to Dr. Harry and to your team!

Chyna Roxas Posted on Google 1 year ago

Fantastic experience: Took my 7 months old cat in here for her Vaccines. The lady was really nice and informative, as well as the veterinary on duty. Theyre also gentle and friendly towards my cat. Shes usually shy and run away from unknown people but when I took her in, shes comfortable and completely calm.

Nicki Robertson Posted on Google 1 year ago

Negative experience: I have been going to this vet for over a year. But after the last few visits I have noticed a very steep decline in care when I am there. The last time I went there, Dr. Harry came in and wasn’t very friendly. He seemed like he was in a bad mood, which made me unsettled. I came to discuss potential allergies that my cat might be experiencing and I felt that he quickly just recommended an antihistamine shot and medication after a not very thorough conversation. I was also recommended revolution for flea medication but my cat doesn’t even have fleas. It felt very money focused.

jordan benza Posted on Google 1 year ago

Fantastic experience: Got in right away. Prices better than most other places. Really nice staff. Surgery went great on my bunny.

SUSAN TURKO Posted on Google 1 year ago

Fantastic experience: I adopted Marley from Hemlock animal hospital and I ve been coming here for last 13 years at least. I highly recommend Hemlock to everyone!!!!

Nica F. Posted on Google 1 year ago

Fantastic experience: Great vet! We have been going here for so many years. Thank you so much!

Leonardo Rocha Posted on Google 1 year ago

Fantastic experience: I was extremely well attended to and the process of explaining the process of issuing the travel documentation that I needed was explained very well by the staff at the clinic. In addition, everyone was extremely professional and dedicated.

La Claqueta Posted on Google 1 year ago

Fantastic experience: The best care from the doctor and his assistant. I needed a certificate of good health for my pet to be able to fly in the cabin, and they kindly gave it to me and examined my dog ​​very well. Without a doubt the best and fastest option.

Damond Borloz Posted on Google 1 year ago

Fantastic experience: Have a presa Canario has been coming here 3 months now for all shots microchipping neuter and have had a wonderful experience thanks to staff here highly recommended

Dave H Posted on Google 1 year ago

Fantastic experience: We have been going to Hemlock Animal Hospital for over 11 years now and the care and service has always been amazing. Most sincere thank you to all the staff.

hannah Levine Posted on Google 1 year ago

Fantastic experience: Just brought my cat moose in today because he wasn’t breathing properly and I was pretty scared. The staff were amazing! They were very informative and kept me in the loop the entire time. It genuinely feels like they care about my cat and me unlike other vets where it seems fake. I moved to Vancouver 9 months ago and have been in a few times now since I have a lot of pets lol. It was such a low stress vet visit for my cat I’m very impressed every time. Thank you to all the staff who made us feel important!

Cecilia Drozdz Posted on Google 1 year ago

Fantastic experience: The vets and staff are great. I've been bringing my dog here since I rescued him 4 years ago. Everyone is kind and takes good care to explain what the procedures will be and provide good instructions for taking care of your pet once you get home from a procedure. They are on time and helpful. I also go to them for filling travel paperwork to travel overseas. I recommend this vet to everyone.

Robyn Farnham Posted on Google 1 year ago

Negative experience: The clinic was very dirty and the "Vet" handled my very scared and reactive dog so roughly. I was extremely upset from witnessing how he treated the animals and was speaking to the vet techs out front who agreed rather sheepishly that people usually go to him because he cuts his rates.

Roman Jeffery Posted on Google 1 year ago

Fantastic experience: Dr Harry and his team are amazing. They fitted us in on a same day appointment and have been so helpful with the innumerable forms that we’ve needed. Highly recommended.

Ciara Martin Posted on Google 1 year ago

Fantastic experience: When I found out there was nothing more that could be done for my 18 year old boy Axl with renal failure I was devastated. I contacted Dr.Harry who did a house call to help him pass over the rainbow bridge at the place where he was most comfortable. Dr.Harry was amazing and so sympathetic to what my Mom and I were going through. It's horrible losing a pet but Dr. Harry was kind and so courteous. He helped my boy pass with dignity. I can't say enough wonderful things about my experience. I will forever be grateful for how he treated me and my Mother in one of the worst moments of our lives.

jay rehallu Posted on Google 1 year ago

Fantastic experience: I took my dog, Benny, to this vet clinic when he was dealing with vomiting and diarrhea, and I can’t say enough good things about the care he received. From the moment we walked in, the staff and vet were compassionate, attentive, and so reassuring. The vet took the time to thoroughly examine Benny, explain the possible causes, and outline a clear treatment plan to help him feel better. Within a few days, Benny was back to his happy, energetic self! I highly recommend them to anyone looking for top-notch care for their pets. Thank you for taking such great care of Benny!

Harsimar Bains Posted on Google 1 year ago

Fantastic experience: Got my dog Teddy neutered at Hemlock Animal Hospital, and the experience was great. The staff was super kind, and they made sure I understood everything about the procedure and aftercare. Teddy healed up quickly and was back to his happy self in no time. I took him here for his deworming and vaccine shots as well, and I couldn’t be happier with the experience. The vet and staff is always incredibly kind, welcoming, and professional and Teddy absolutely loves coming here! I highly recommend this clinic to anyone looking for compassionate and reliable care for their pets. Highly recommend them!

Bea M. T. Posted on Google 1 year ago

Fantastic experience: We had a great experience at this clinic. The staff were incredibly nice and helpful, and the location is really convenient. The vet was warm, welcoming, and made the whole visit comfortable for both us and our dog. Our pup especially loved the treats and left super happy! It’s definitely the best place to get your travel documents ready for CFIA. Highly recommended!

Chris Posted on Google 1 year ago

Fantastic experience: I adopted my cats from this clinic, and we regularly visit for veterinary services. The front staff and vet techs are incredibly kind, knowledgeable, and calm, which really makes the whole process easier—especially since taking cats to the vet is rarely fun. Dr. Harry is thorough with diagnostics, testing, and procedures, yet he’s always transparent about pricing when asked and never pressures us into unnecessary tests (though we usually opt for them). The pricing here is also quite reasonable compared to other vets in the city. I’m very grateful to have this reliable resource for my cats’ care.

Hemlock Animal Hospital Vancouver
Hemlock Animal Hospital Vancouver

Thanks Chris for taking time to review us. Really appreciated.

Charlie-Joe Mitchell Posted on Google 1 year ago

Negative experience: Had a really negative experience with our dog during a high stress situation. Hemlock Vet misdiagnosed his issue, which almost lead to our putting him down. Getting a 2nd opinion cost half as much, and our dog is still happy and healthy and around a year later. Received a partial refund, but it took work on our end, and we were treated as being the unreasonable ones the entire time. Would seriously advise all pet owners to stay far away. If you're still undecided after reading this, take a look at the yelp reviews as well.

Amelia Ross Posted on Google 1 year ago

Negative experience: Happy one year anniversary to the time Dr Harry took such poor quality x-rays that he misdiagnosed our dog with lung cancer and a hip dislocation and recommended we euthanize him. Luckily the next day our regular vet took better quality x-rays and was able to give proper care for half the price that Dr Harry charged. Wylie recovered in a few days and now a year later he is a happy and healthy senior dog. Dr Harry gave us a partial refund. I would not recommend Dr Harjeet Makkar (Harry)’s services

Ryan Williamson Posted on Google 1 year ago

Fantastic experience: I had good experience with Dr.Harry who came to our house and helped us with our last moments with our beloved dog. He was very kind.

Hemlock Animal Hospital Vancouver
Hemlock Animal Hospital Vancouver

Thanks Ryan for your kind words. Take care

Posted on Google 1 year ago

Negative experience: This place is unconventional. I am currently studying at a Canadian veterinary school to get my doctor of veterinary medicine degree. While I was an undergraduate student in Vancouver, I was looking to work in a vet clinic to gain experience. As a 2nd year vet student, I can confidently say that their practices are untraditional. I don't want to go into to further details, but don't go here. The two owners, gurmeet and harjeet should not be trusted.

Roger D Posted on Google 1 year ago

Fantastic experience: 1 year ago I began the process of studying law in Australia. My first call was to Hemlock Vet, so I could enquire about bringing my dog Mable as well. From the first phone call I felt secure because the receptionist (Tatia) was very knowledgeable and reassuring that they do this all the time and could help me. Dr. Makkar encounters pets prepping for travel often. He was excellent in performing the many tedious and confusing steps in the required order and on time, so that Mable would be ready to go without delay. If I had to do it all over again, I would certainly go with Hemlock Vet! Their team is knowledgeable, patient, and accommodating. They took great care of my girl Mable! And I am very thankful to have connected with Hemlock Vet to help me with this whirlwind of a move with my dog. Thank you Hemlock Vet team!

Ashlee Reimer Posted on Google 1 year ago

Fantastic experience: We just had our little kitten, Whiskey, neutered here 2 days ago. We got an appointment very quickly (others had a long wait) and the price wasn't too bad compared to other vets. They took really good care of him, called the next day to check up on him, and have given us advice on the phone multiple times when we call with questions. I would definitely recommend this vet and Dr Harry. Thank you!

Mahesh S Posted on Google 1 year ago

Negative experience: I had my pet euthanized and this place charged me 250$ for taking the paw prints and get it shipped. They ship it 2 months after and I miss the package. They call me and say I have to pay extra if they want me to have the paw print. Holding a pet owner at emotional ransom and charging them 250$ for a pawprint is a racket. And they know we want it and trying to fleece more without an ounce of emotion. Amazing business model to run, I would do it., if I didnt have a heart.

Ricardo Ivanike Posted on Google 2 years ago

Fantastic experience: My 2 cats had emergency surgery on the same day for 2 different reason. Dr Harry was extremely honest, professional and efficient and thanks to his incredible work, my cats received the best treatment and are recovering well. The staff was incredible. Special thanks to nurse Debora that was very passionate and helped us to go through the hard situation, taking care of our cats and helping us all over the surgery and after care process. 100% recommend Dr Harry, Debora and team.

Hemlock Animal Hospital Vancouver
Hemlock Animal Hospital Vancouver

Thanks Ricardo for your kind words. Hope Baloo and Cooper are doing fine.

Michela Hartwell Posted on Google 2 years ago

Fantastic experience: Highly recommend this veterinarian and staff. The vet is very knowledgeable, friendly and has a wonderful way with animals. I’ve brought my cat and dog here and will continue to use their services in the future.

Naomi Miles Posted on Google 2 years ago

Fantastic experience: They are super helpful and Dr. Harry is always wonderful with my kitty. Fair prices and kitty is on the mend.

HSB Posted on Google 2 years ago

Fantastic experience: Dr. Harry and his Wife Dr. Gurmeet have been nothing but wonderful towards my dog Shampy. I took my dog in for a basic ear cleaning and their team quickly but efficiently cleaned his ears out for a fabulous price. I will recommend Hemlocks office to all my fellow dog friends!!

dawn christensen Posted on Google 2 years ago

Fantastic experience: The staff was wonderful when our pup Freya was spayed. They were so patient, caring and knowledgeable. So personable with phone calls during her recovery, such a nice touch and reasonably priced. I only wish they were closer to where I live and they would definitely become my regular vet. Her incision is barely noticeable. Well done ya’ll.

Megan Galbraith Posted on Google 2 years ago

Fantastic experience: I have 100% trust in Dr. Harry as my dog's vet -- we have had him as our vet for years. I appreciate that he is compassionate, but also doesn't give you the run-around and is no-nonsense. Prices are extremely fair for the care and service provided. When there are multiple treatment options, those are clearly discussed and the clinic has never attempted to upsell us on anything not needed for best health and life quality.

S B Posted on Google 2 years ago

Fantastic experience: The staff at Hemlock Animal Hospital have been nothing but nice and welcoming. My dog Tanveer had a really big problem, he would always try and hump anybody who came near him and it was getting out of hand. So we decided to get him neutered and the staff at hemlock did a great job at getting him neutered. Tanveer no longer humps anymore and is super well behaved. Thanks Hemlock!

Manj Bariana Posted on Google 2 years ago

Fantastic experience: Our Bunny was very well taken care of by Dr. Harry and his team after she was hurt in her hind leg and was limping. We are administering the medicines prescribed and she is already on her way to recover in 2 days . Very happy with their service .

Sasha Poirier Posted on Google 2 years ago

Negative experience: HOW is this place still in business and how are they getting 5 star reviews?!?!?! Reposting here, as my review and other poor reviews, have been taken down from another platform. HORRIFIC EXPERIENCE Brought my dog here after she had been bit in the face at a dog park. My usual vet clinic couldn't take her, but were able to check her quickly at the desk and assessed she likely wouldn't need stitches but still needed to be checked and likely required antibiotics. She's part greyhound, very intense runner and her breed is known for a higher heart rate, but chasing her ball and getting bit, it was likely adrenaline making the blood literally squirt out of her face. Naturally, I was feeling quite panicked. Dr. Harry could see her immediately and said she was likely going to need stitches, but they needed to take her in the back without me to check. I was not ok with it but in a panic to make sure my girl was ok, I sent her back for assessment. He suggested they give her a mild sedative or something to calm her so they could examine her. Then I was given a bunch of paperwork and was rushed to fill it out. As I asked for pricing and questioned items in the paperwork, I heard her whining and retching in the back, so I asked what's going on. He said they were inducing vomiting so they can put her under. I immediately told them to stop as I didn't authorize that, I was told she'd be given something to calm her down, not put under sedation. They said they had already started the drip. Like, what?!? You're getting her to vomit WHILE she's being sedated at the same time!? I asked for an explanation for putting her under. They assumed I authorized it in the paperwork, but I asked how when I was still asking questions while filling it out, but again, why put her under?! They didn't answer but said they can reverse it, so I told them to do that so I can get her out of there. The vet then told me I needed to pay almost $1,000. I couldn't believe what I heard. Among the charges were an emergency fee for bringing her in in a rush - they aren't even an emergency clinic. Also charged for sedation I didn't agree to and adrenaline they apparently needed to inject her with to reverse the sedation I didn't approve of. Within an hour, she had adrenaline going through her after getting bit in the face, then sedation, then more adrenaline. Extremely concerned what she had just gone through and how this vet handled the situation, I disputed the charges and Dr. Harry went to the back and left his staff to handle the dispute. They told me he apparently had to leave. So how was he planning to assess my sedated dog and potentially stitch her face if he had to go? I was finally told to pay $600 for his time and materials to get my dog back so we could leave. To top it off, they claimed they cashed out their payment terminal, so I needed to e-transfer the funds. I refused and told them it all seemed scammy, then magically, they were able to take my card. Under different care, my dog recovered - she needed some antibiotic cream, some pain medication, lots of love and she was back to good in about a week or so with minimal scarring. Please, please be careful with your pets and don't make the same mistake I did going here. More people need to share their negative experiences with CVBC.

Sunny Andjic Posted on Google 2 years ago

Fantastic experience: Dr. Harry and his team are absolutely incredible. He has been my Pomeranian’s vet from day one and always exceeds my expectations! He’s a master at his craft, a magician when it comes to maintaining my dog’s joint health. Would recommend him to anyone looking for an honest and professional veterinarian. God bless you Dr. Harry!

zhiling zhao Posted on Google 2 years ago

Fantastic experience: This is a late review, should have it done weeks ago but did not get the chance. My dear dog's name Zoe, almost 3 years old toy podlle . I take Zoe with me anywhere I go even when I travel. We were with other veterinarian in new Westminster since she was born. Long story short, my old veterinarian did an international travel documents for Zoe last year to Europe with no problem. I requested an international travel docments to China in May this year as soon as I got the ticket. The dr. and receptionist told me I got lots time. Because my fly is in Oct. Funny thing is we visited the veterinarian more than 3 times for different appointments after my request; and no one ever say anything about the travel documents, I was assuming that they did once so they must know and have a plan to do it this time, so I feel shy to push or ask again. Until about half month before the fly, I can't wait anymore so ask again, they told me they don't do it anymore. I CAN NOT BELIEVE IT. Why did not tell me sooner and where I am going to do all those in a such short time. I believe all you guys as a pets owner can understand how I feel. Lucky me. My friend told me HEMLOCK HOSPITAL. and they took me in right away. The dr. and receptionist are super friendly and nice and more impotently they all patient. I can't say enough good thing about this clinic. I am so glad we found them for Zoe before too late, Zoe is 3, and long way to go, a good veterinarian and service can make my life and Zoe's life so much easier. Highly highly recommended.

Sukh Rajput Posted on Google 2 years ago

Fantastic experience: I brought my cat in today for his neuter, we are very satisfied with the service. It was quick and comforting for me and my cat. Highly recommend going there with your pets, very reasonable prices as well. Staff is very polite and professional.

Kuljit Singh Posted on Google 2 years ago

Fantastic experience: In comparison to other clinics in Vancouver, Hemlock Animal Hospital is committed to providing personalized care for every animal they see. Both pets and owners feel comfortable throughout the entire process as they listen attentively to concerns and answer questions patiently.

Eric Ayache Posted on Google 2 years ago

Fantastic experience: Dr Harry and his staff helped take good care of my dog in the last few years of his life. He made it to 16 years old, so Dr. Harry did good.

tabytha amber rueda de leon Posted on Google 2 years ago

Fantastic experience: A month ago I had a huge problem with my kitten, honestly all the people who work at this vet are fallen angels from heaven, they helped me a lot, and they were always present for me and my kitten, the best prices and the best care, I feel very happy to have found them and that my kitten is in perfect hands.

Irina Alekhina Posted on Google 2 years ago

Negative experience: The team is very friendly, the facility is nice and clean. Unfortunately, we haven't been properly diagnosed and tested with both my dogs. So many tests and money but no results, nobody focused on problem solving. Hopefully they will be more patient oriented.

Melissa Blanchard Posted on Google 2 years ago

Fantastic experience: We were referred to this vet by the foster who found and fostered our kitten before we adopted her. They came highly recommended and I absolutely understand why. At the front desk we had the pleasure of dealing with Tadia. Having a new kitten you want to make sure you’re doing everything right and she was very reassuring. Tadia was so helpful in suggesting pet insurance and making appointments for our kittens spay and vaccinations. The way they love on our pets reassures me that we’re at the right vet. Dr. Harry was very informative and knowledgeable, explaining in detail everything he was doing and about to do. Cute cat picture for fun.

Jashandeep singh Dhunnna Posted on Google 2 years ago

Fantastic experience: If you're looking for the best animal vet clinic in Vancouver, then I will always recommend to go to the Hemlock Animal Hospital Vancouver. Their unwavering dedication to providing top-notch care sets them apart from the rest. Your furry friends will thank you for choosing this remarkable veterinary clinic!

Gurlal Singh Posted on Google 2 years ago

Fantastic experience: Excellent service for our dog Nico. They go above and beyond to help. Very affordable prices and staff are top notch.

Dua Fatima Posted on Google 2 years ago

Fantastic experience: The team at Hemlock Animal Hospital in Vancouver is exceptional. From the moment you walk in, the receptionists, veterinarians, and support staff make you feel at ease with their professionalism and genuine warmth. Their welcoming and comforting approach during each visit is especially appreciated during times of stress.

Chelsie McEachnie Posted on Google 2 years ago

Fantastic experience: Amazing place! They're so kind and compassionate with our fur babies. They take the time to explain all procedures, treatments and medications. Impeccable and outstanding service. Ty for your service!!! Well, they've done it AGAIN! Dr. Harry and his team are truly amazing! They welcomed us with open arms and warm smiles. They really do care about our pets well being, as well as ours. I Absolutely recommend Dr. Harry and his team here at Hemlock. Ty again for everything. You're soooooooo appreciated for all you do for our fur babies. ❤️

Naseer Khan Posted on Google 2 years ago

Fantastic experience: I had the wonderful opportunity to bring my beloved pet to Hemlock Animal Hospital in Vancouver for their exceptional care. From the moment I stepped into their facility, I felt confident that my furry companion was receiving the best possible treatment.

Milena Reichenwallner Posted on Google 2 years ago

Negative experience: I recently visited this place and had a rather disappointing experience. While the service itself was satisfactory, I cannot overlook the significant overcharging issue. The price quoted over the phone was $50 lower than what I ended up paying. To make matters worse, they slapped on an additional $29 documentation fee on top of the health certificate fee, which I find utterly ridiculous. I believe in transparency and fairness when it comes to pricing, and this kind of misleading behavior is unacceptable. While the service quality was fine, the overcharging and surprise fees left a sour taste in my mouth.

Fox Winlock Posted on Google 2 years ago

Negative experience: Saw me on short notice due to my regular vet being short staffed, but I made a mistake in choice. Reception is nice enough but that's where the satisfaction ends. Doctor spent little time actually physically examining my dog. That which he did was not thorough and he seemed to have little regard for the exam itself (I had to catch my dog multiple times from slipping off his exam table), did little physical diagnostic and seemed much much more interested in upselling services I didn't need. Didn't really seem to care too much about what I had to say. I ended up paying for 3 xrays I straight up told the assistant I wasn't sure I wanted before she rushed my dog away. $550 later, and no more info than when I went in (unsurprisngly as I found out later). Doctor didn't even bother following up much after the xrays. I feel he knew the xrays were unnecessary. Reason being is I left so put out by my experience here I went to a different vet shortly after and they were surprised xrays were ordered especially on his leg when the new vet concluded after a -real- physical checkup (and rather quickly) that it was a soft tissue neck injury. The secondary opinion vet seemed unsurprised to say the least, when I informed them of where my first stop was. Guilt and high pressure tactics when folks are already stressed out seem to be pretty prevalent here. Do not reccomend and will not be back. Borderline scammy behaviour. Don't be fooled by the low initial exam fee. I get the feeling most people don't leave here without paying for something they didn't need.

M C Posted on Google 2 years ago

Negative experience: I had a dreadful experience at Hemlock Animal Hospital Vancouver towards the end of 2020 when I took my cat there for vaccination. At the time, I was considering taking my cat back to my home country and inquired about the price of FAVN serum reports. Their quote was higher than I found online, so I visited the hospital in person to inquire about the detailed pricing before deciding. Consequently, I asked them not to draw blood and only administer the vaccination when I brought my cat in. However, without seeking my consent, the veterinarian proceeded to shave my cat's neck and draw blood. I could hear my poor cat crying in distress inside the examination room. When my cat was brought back to me, they had placed her in a cage. The veterinarian informed me that the blood needed to be sent to the lab for testing and demanded over $600 plus taxes on the spot. I was infuriated because I had never agreed to the blood test in the first place, yet I was charged for it. Upon returning home, I noticed unusual behaviour from my cat. She hid under the bed and started vomiting. Concerned, I took her out and discovered a significant bruise on her neck. I rushed her to the emergency room. Fortunately, she recovered. After this incident, I immediately informed a group of people planning to bring their pets back home due to the pandemic, warning them to avoid this particular animal hospital. The staff at this establishment showed no regard for the well-being of animals; their only concern seemed to be money. Moreover, all the procedures performed on my cat violated regulations. In standard practice, blood is drawn from the leg after shaving a small area, and the owner's consent is obtained beforehand. However, none of this was followed at Hemlock Animal Hospital Vancouver. They caused immense trauma to my cat and made her lose blood. This demonstrates their lack of professionalism. I strongly advise against visiting this establishment unless you want your beloved furry companion to facing immediate danger. The hospital staff are indifferent to your pet's life; their primary focus is financial gain. Stay away from this place if you value your pet's well-being.

Elizabeth Pickett Posted on Google 2 years ago

Fantastic experience: This is the only vet I will be going to in Vancouver! I’ve taken my pups to a few in the area and it’s all up selling, high prices and inconsiderate people. Receptionist is very nice and veterinarian is gentle, considerate and passionate about helping animals over making a few extra bucks which is exactly what we were looking for! The vet has also been able to squeeze us in for last minute appointments which is highly appreciated! Pugs have all left happy from here! I definitely recommend this clinic!

Amanda Ruddock Posted on Google 2 years ago

Fantastic experience: They took great care of my pet hedgehog. I am moving to the United States and required an international health certificate for him to cross the border. They were very helpful in the process and knowledgeable. I highly recommend this vet for anyone looking for a great spot to take their pets

E. Jackson E Posted on Google 2 years ago

Fantastic experience: Dr. Harry works SO hard. He and his smiley team are lovely to interact with and each time I come in with either/both of my pets I receive wonderful service and excellent, thorough care for my pets at the best prices in town. They have a memo taped to their front counter that mentions that their philosophy is that pets often suffer greatly because pet health care is so expensive and they believe in giving to their customers the best prices possible. I've not seen anything like it anywhere else. And their price list has always been perfect for us. Thank you Dr. Harry and team at Hemlock Animal Hospital for providing a safe and affordable to ensure our pets health.

Jared Pielak Posted on Google 2 years ago

Fantastic experience: Been going to Dr. Harry for many years now. He’s had looked after 4 of our dogs and we always been treated great. The care for our pets has been professional and informative. I strongly recommend Hemlock Animal Hospital!

Emilie Bourque Posted on Google 2 years ago

Fantastic experience: Dr. Harry and the staff here were very gentle and caring with my cat when she came in after swallowing a big long string! They were able to get her in for an appoinment right away and called to check in afterward and see how she was doing. I would highly recommend this vet clinic!

Stephanie Marvel Posted on Google 2 years ago

Fantastic experience: Compassionate, efficient, excellent service! I'm so glad I brought Pazza here for her spay surgery. Admittedly, I was a little put off by the reviews, but I'm old enough to recognize a lynch mob when I see one! Amazing service, amazing follow up, my cat healed quickly and wonderfully. I appreciated the ease with which my declines to the "up-sells" were taken. A good veterinary office should be suggesting these things, whether they're in the budget or not! All in all, I'm so so so happy!! 100% recommend!

Aanikh Kler Posted on Google 3 years ago

Fantastic experience: Last week we made the extremely difficult decision to put our beloved dog down after 15 years. Dr. Makkar was incredible. Kind, caring and professional. He made time late in the evening to come to our home because he knew our dog was in pain. He is a fantastic vet and we are so thankful for his warm presence during such a difficult time.

Kristi P Posted on Google 3 years ago

Fantastic experience: Dr. Makkar was so wonderful to us today. I called after closing on a Sunday under emergency circumstances to get my 7 month old puppy vaccinated. He went above and beyond, and even though he didn't know us, stayed late, and gave us the utmost level of care and respect during our visit. The clinic itself was very clean and tidy. All-around good vibes, we are now clients of this fantastic practice. Highly recommend.

Magali S. Posted on Google 3 years ago

Fantastic experience: Reasonable vets, and prices. Recommand the place. Quick for appointments, knowledgeable and caring people. Good follow up and always available to help. Dr Harry is great! Saved my cat! Thanks

Stuart Macdonald Posted on Google 3 years ago

Fantastic experience: It's nice dealing with a doctor that gives you clear and honest communication. He is willing to discuss options and unlike other operations they don't just go ahead with running multiple expensive tests without consulting the pet owner. 5 stars all the way.

sarah palmer Posted on Google 3 years ago

Fantastic experience: I am with Dr Harry and the staff of Hemlock animal hospital for 8 years now. First with my 2 cars Francis and Sophie, and now with the addition of my one year old puppy Sky! Dr Harry and his staff are very attentive, open to all my questions and my animals trust him. He listens and gives suggestions! He never pushes for unnecessary tests and has the animal and the owner in his mind when doing his diagnosis. I just only can say Kudos and will keep referring him!

Pirkolette R Posted on Google 3 years ago

Negative experience: I called in about a week ago regarding the in-home vet services, as my cat was very old and I wanted him to experience the least amount of stress in his final moments. When I called, the receptionist was exceptionally kind and gentle with me. I just called for a quote to discuss with my brother. She let me know a veterinarian would call me back to explain the process to me. When the Veterinarian called me back I was blown away by how cold and inconsiderate he was. He even asked me if I was sure I didn't want to just put my cat down the day I called. I was very emotional and tried to frantically explain I just wanted a quote, as this was a decision for me and my brother to make. He then coldly responded if I was keeping the ashes or not. I hadn't even thought that far and just asked for the prices for both. He seemed annoyed with me. He then asked me to confirm the appointment, I explained for a third time I just wanted a quote to discuss with my brother. He asked if I was to cancel the appointment, I said I didn't make one, so obviously! He called me back a few hours later to re-confirm the appointment with me: at this point I was livid. my beloved pet was dying, I had to discuss our options with my brother, the vet was beyond inconsiderate to me during this whole process and kept trying to push me to confirm an appointment. This was the hardest decision I have ever had to make in my life, and I am so glad I didn't go here for it. In short: Reception is kind and caring. actual Veterinarian is cold and inconsiderate to ones feelings regarding pet end of life. I am not a current patient: I was just looking for in-home service for my pet and my experience with the Veterinarian over the phone made me feel good about my decision to not go through with this service and go to my trusted vet instead.

Sandra Fiddes Posted on Google 3 years ago

Fantastic experience: Our names are Bruce and Toni. We have been taken care of by our humans ,of course, ( Sandy & Dave ) and the doctors and staff at the wonderful Hemlock Animal Hospital since we were born. We are now 10 years old, fuzzy, happy and healthy. We recommend this place for friendliness, knowledge, promptness, gentleness and care. Thank you!

Shelley Poulsen Posted on Google 3 years ago

Fantastic experience: First time travelling with a pet internationally! The clinic was amazing helping us understand the paperwork and documents required. They made sure we had everything done properly for a pleasant Bon Voyage!

Emi B Posted on Google 3 years ago

Fantastic experience: Very professional and thorough. You can tell they are animal lovers. I was looking for a rodent/exotic vet when my mouse got pinkeye and was nervous because previous doctors i had gone to when i had hamsters with tumours didnt seem to care. At Hemlock they genuinely seemed to love what they do and not be put off by his size and squirminess. Clean, organized and reasonably priced.

Vanessa Chong Posted on Google 3 years ago

Fantastic experience: Both of our cats have been receiving their care here since we adopted them! (We also adopted them here!!!) THANK YOU, Dr. Harry, for taking such good care of our babies, and especially for saving our baby girl's life when she was very sick!

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