Highway 24 Veterinary Clinic
Information about Highway 24 Veterinary Clinic
N1H 6J3, Guelph
Opening hours
- sunday: (closed)
- monday: 8h-19h
- tuesday: 8h-19h
- wednesday: 8h-19h
- thursday: 8h-19h
- friday: 8h-19h
- saturday: 9h-16h
Welcome to Highway 24 Veterinary Clinic, your trusted partner in pet care located in Guelph, Ontario, serving the community since 1965. We understand the irreplaceable bond between pets and their people, and our dedicated team is committed to providing exceptional and comprehensive veterinary services. From wellness checks, surgery, and emergency care to specialized treatments like acupuncture and boarding, we cater to all your pet's healthcare needs.
Our compassionate professionals prioritize the well-being of your furry family members. We offer a wide range of services that include dentistry, nutrition consultations, spaying and neutering, and general surgery, all tailored to ensure your pet receives individualized care tailored to their unique circumstances.
At Highway 24, we believe in giving back to the community. We have proudly facilitated numerous adoptions and continue to support local animal welfare initiatives. Our values center around building meaningful relationships, not only with our clients but also within our team and the community.
Visit us today to experience our family-friendly environment and discover why generations of pet owners have trusted us with their beloved animals. We are accepting new clients and offer convenient same-day appointments to address urgent care needs. Let us be your pet's home away from home!
Our comment from InfoVet about Highway 24 Veterinary Clinic:
Highway 24 Veterinary Clinic is a highly recommended veterinary facility, known for its exceptional care and compassion towards pets and their owners. The staff consistently receives praise for their friendly demeanor, extensive knowledge, and ability to make pets feel comfortable during their visits. Many clients appreciate the veterinary team's willingness to take the time to explain procedures and answer questions in a thorough manner, ensuring pet owners feel informed and supported.
Highlights of Highway 24 Veterinary Clinic:
- Exceptional and compassionate care for pets.
- Knowledgeable and friendly staff dedicated to making pets feel comfortable.
- Transparent pricing and no pressure tactics for additional services.
- Emergency appointments available and quick service.
- Strong relationships built over years of service with returning clients.
Overall, clients consistently express their trust in Highway 24 Veterinary Clinic for their pets’ healthcare needs, citing not only the excellent medical care provided but also the warm and welcoming atmosphere of the clinic. Even in times of emotional distress, they are noted for their understanding and supportive approach. However, it's worth noting that a few customers have raised concerns about communication and understanding of certain medical procedures or associated costs.
Services
Highway 24 Veterinary Clinic: Reviews
Fantastic experience: I had an emergency appointment at Highway 24. The staff was wonderful and provided excellent care for my dog.
Thanks for sharing Zach. Happy to know that we were able to get you in on an urgent basis and provide the much needed care for your dog.
Fantastic experience: After a very bad experience at the last vet clinic they have shown us what a true friendly caring vet clinic can be. I would highly recommend them to anyone.
Thank you for that Dave. We pride ourselves on our friendly and compassionate care so it's nice to be recognized for it.
Fantastic experience: I am always so impressed with the service and care I receive when I bring Jax into see Hyway 24 Vet Clinic. Although a bit timid this time going in for his check up, Dr Dana made him feel so special he soon calmed right down which or course made me feel so much better. I always feel good about the level or attention and absolute care that my boy receives here and would never want to take him anywhere else! Thanks again to all the staff at Hyway 24 Clinic! Sincerely, Rod & Jax
Thank you Rod. Glad to hear you know that Jax is always in good hands with our team at Highway 24!
Fantastic experience: Such an amazing place. Everyone is so friendly and knowledgeable. Dr. Luca explained everything throughly and didn’t do unnecessary procedures. It’s been two days and I’ve already noticed a difference in my dog. Highly recommend Highway 24.
That's great new Ashley. Glad to hear that your visit with Dr. Lucas went so well.
Fantastic experience: Great at explaining the tests, results & next steps. Easy to book appointments
Music to our ears! Thank you Eileen.
Fantastic experience: Took us in on short notice. Great service, helpful and compassionate with our dogs issue.
Thanks for sharing Peter. Happy to hear we were able to get your guy in quickly. Don't hesitate to reach out if you ever need anything. We have same day appointments available most days.
Fantastic experience: The most loving people work at this office. Ginger loves going to the vet - she is always spoiled with pets and treats and attention *** the sweater was knit by my bff Ashley
Why thank you. Everyone wants to know if you knit her coat?
Fantastic experience: Boston, Rocky & Belle had a good yearly check-up.
Aww 3 kitties sitting so nicely. Must have been something really intriguing to grab all their attention at the same time :)
Fantastic experience: We ONLY trust Highway 24 vet clinic with our pets, they are family to us and you treat them the same way. We so very much appreciated all the care and attention you have provided our pets for many many years. Dr. Mike Taylor is awesome in every way!! Today we saw Dr. Mary and she was great as well. Informative, provide recommendations, things to watch out for and provided a dental quote. Don’t change!! We will not trust any other clinic for the health of our pets. THANK YOU for your excellent customer service and outstanding veterinarian knowledge. Some would say this is your job, but you truly go above and beyond for your clients. Rob Mungham
Wow thanks so much Rob. We truly value your feedback and will be certain to share it with our team.
Fantastic experience: All the staff here are extremely kind and helpful. I have nothing but good things to say about this veterinary clinic
Thank you for sharing Tara!
Fantastic experience: When I walked thru the door the receptionist runs out from behind her desk and welcomes the dog with treats and hugs. It was awesome. The Vet was very awesome too!!!! I felt very welcomed.
So nice to know that we make you and your dog feel so welcome when you come to the clinic. Thank you for sharing with us.
Fantastic experience: We have been bringing our pets to Hwy 24 for at least 15 years and have always had professional, kind, and attentive care. Every single employee that works here cares about animals and their owners immensely. It is always a positive and often educational experience, as everyone, including the front desk staff, are excited and interested in your animals' visits. I couldn't think of a better place to take my fur babies for care. ~ Lori
Thank you Loreen. We are so pleased that you recognize how much we all love what we do for our pets and clients that visit us at Highway 24VC.
Fantastic experience: Our baby Nova was diagnosed with some pretty serious ailments. It is so scary to be told your pet is not doing well, Dr.Kaitlyn has been a tremendous help and has supported Nova so much and we appreciate all the love and care she’s receiving! Thank you for all you do!
Hi Mercedes, happy to hear that Dr. Kaitlin was able to provide the support and care to you and Nova in a time of need.
Fantastic experience: From the time we are first greeted by reception, to the time we leave, we always feel like a priority. We followed our Vet here from Brantford years ago. Her care, support, compassion and knowledge was irreplaceable. When we received the news that our Vet was on leave, we were unsure if we would get the same care. Those feelings were heard and we have never looked back. We have had different veterinarians and each one has been able to pick up where the previous one left off. Our visit yesterday was met with a commitment of support. Our Vet technician/Veterinary Assistant was knowledgeable , caring and attentive. She shared all our concerns and needs to the Veterinarian. Both worked very well together. They covered every need and answered all my questions. Thank you kindly Jan-Michael & Vada
Fantastic experience: Nothing but positive experiences here with all of my pets. They show genuine concern, don't try to upsell you, they do a follow up phone call when needed to check in and see how your pet is doing. They talk you through the exam of your pet while they are doing it so you know what they are doing and why. I personally find this very professional and helpful.
Thank you for recognizing our best efforts Donna.
Fantastic experience: Our first time with a puppy and our first vet visit. Very welcoming & friendly team at the front; the Vet was friendly, professional and very informative, took her time to examine our pup, no hurry, stayed to answer all our questions and give us all the support we needed. Great place to go with your pet.
Welcome to Highway 24VC! We are happy to have you as part of our family.
Fantastic experience: Always a great experience at Highway 24 Veterinary Clinic. They treat my cats with love, care & kindness, plus excellent Veterinary care! Thank you!!!
We appreciate your feedback Karen!
Fantastic experience: My dog is always well cared for by the wonderful Vets at Hwy24. I always feel confident she is getting the best care
Thank you Robert. Great pic!
Fantastic experience: Dr Lucas was very friendly and truly a cat lover. He provided a good care to my orange boy named Jimmy during his wellness check and annual vaccines. Thank You!
Handsome boy that Jimmy!
Fantastic experience: The staff at Highway 24 are amazing. My dog always gets an appointment quickly and the care is exceptional.
Thank you for your kind words Alinda! We appreciate your support.
Fantastic experience: Dr. Lucas is very thorough and explains everything clearly. He knows my dogs history very well and provides excellent care.
Thank you Lisa!
Fantastic experience: Wonderful caring front staff Dependable and caring surgical and recovery staff. The veterinarian staff are so caring and dedicated to ensure best care for my furry family members. They see beyond to find the answers needed. The communication and dedication between all staff is so reassuring. They take those extra steps to make sure all my "kids" are monitored and feel like home. Another successful surgery behind us and positive transition home. In a crisis or just standard concerns Hwy 24 has become an extension to our family over the past 20+ years. Today with COVID protocols in place I waited to be called for my girl to have a shot. She saw Dr Mike caring for another family and began to swim to him as I held her. I had to tell her he was busy working to get her to stop.. She adores him and I can't say I've often seen a pup behave like that with someone that's holding a needle..lol Testimony to caring relationship. Thank you
Thank you so much for the kind words! We truly value and appreciate all of our clients and are so thankful for each and every one of them. We are happy to hear that your boy is doing well at home, he was a model patient :)
Negative experience: A new vet prescribed my dog medication without doing a blood test beforehand. My dog subsequently went into liver failure and had to be put down. When we raised concerns, I felt no responsibility was acknowledged. We felt intimidated when management contacted us after posting a review, citing confidentiality concerns. I will never support this establishment ever again, they broke my trust and my heart. Its been almost a year since his passing and I miss him dearly
We truly understand that the loss of a pet can be devastating and although time has passed he is still deeply missed. This is a true reflection of the human-animal bond you shared together.
We extend an invite to you to discuss the matter privately with our medical team so that we can share our insights with you and answer any questions that you may have.
Fantastic experience: I am very happy with our first visit to Highway 24 veterinary clinic! When I called to make our first appointment, the receptionist was extremely pleasant and helpful, which was amazing. Once we got there, everyone was so friendly and welcoming. The vet we saw, can't remember her name, was soooo caring and amazing. She explained everything, answered all of my questions, and didn't push me to do extra tests, shots etc. She sat on the floor with my dog and myself and we just chatted. She listened to my stories and even offered a kind shoulder for me to shed some tears about the loss of my best friend, just over a month ago. It was such a seamless process and I felt at home. My puppy didn't even want to leave once it was time to go home!!
Welcome to Highway 24VC Tara! So pleased to hear your first visit went so well and we made a memorable first impression.
Fantastic experience: My dig wasn’t well and were seen within 2 hrs. Great care, great care options and a vet called to check in on how my dog was doing 12 hrs later. Best care for my pet and peace of mind for me!
Thank you for the 5-Star review Karin!
Fantastic experience: I can not begin to express my gratitude for the kindness we were shown at Highway 24 this past few days. We’ve had the most difficult year of our lives and thought we might be starting our new year off by saying goodbye to our beloved pup, which is far from the what we wanted. Dr Leah brought our situation to the team and they all came together to ensure we had the chance to keep our dog with us. The generosity, selflessness and compassion this team showed us has truly left us speechless and we can’t thank them enough.
Hi Emma, thank you for this. So glad we were able to help make the situation more manageable for you all. We're always here for you.
Fantastic experience: Very caring vet, responsive to our messages in between visits and solved our problem.
Thank you Heather.
Fantastic experience: Been going to Hwy 24 for about 17 years ,always great with my dogs. Have 2 6 month pups and they continue to be amazing.
Thank you for the 5-Star review John!
Fantastic experience: You can easily tell the team at Highway 24 deeply cares about the animals they treat. They've always been helpful, gentle and SO kind each time we've visited (big shout out to the amazing ladies working at the front). Big kudos to Dr. Akshaya who has been tending to our Westie, Obi, the past few times we've had to visit. She is incredibly knowledgeable and takes the time to explain what's going on. This bring our minds to ease and the efforts are much appreciated.
Fantastic experience: We had to make the very hard choice to put our sweet dog Rav to rest yesterday. After 15 years of the best care possible from Highway 24 particularly in the final months of her life the staff gave us and her the best care possible in her final moments. Allowing our other dog to join us in saying goodbye to her has helped her process this loss with us. I will be forever grateful to the entire staff for their care and grace and cannot recommend them enough to anyone who asks me what vet they should go too.
Beka, thank you so much for those kind words during such a difficult time. We are so very sorry for your loss, but take solace in knowing how much joy Rav brought to you and your loved ones for so many years.
Fantastic experience: Our visit was great, once again. Our dog appreciates that he gets to see the same Vet on repeat visits. Dr. Slater has such a lovely manner with our dog and efficiently checks on my dog’s health. I appreciate’s her willingness to answer any of our questions. We recommend this Vet clinic if we are ever asked. Thank you for all you do for our dog.
Fantastic experience: I brought my kitten in for his first appointment, and the experience was wonderful even though it was only for his first visit and vaccine. The team was very nice, taking the time to explain everything and make sure he felt comfortable. Their kindness and professionalism made the visit easy. I’m so grateful for the amazing care we received!
Fantastic experience: Dr Lucas is always very kind and patient with all our animals
Fantastic experience: We’ve been coming here with our dogs for over 10 years, and the vets and staff have always been professional, knowledgeable, and incredibly helpful. It’s hard to find a clinic that truly has your pet’s best interests at heart, but this one exceeds our expectations every time.
Steve, thank so much for your years of patronage to Highway 24VC. We appreciate your kind words. Having our efforts recognized as you have done means a lot to our entire team.
Fantastic experience: Highway 24 Veterinary Clinic is truly top-tier! After exhaustive online research and countless vet visits across the GTA, I found my sanctuary here. The front staff radiate warmth and care, making every visit a pleasure. A huge thank you to the dedicated doctors and surgeons who guided us through the tough journey of my dog's eye enucleation. Highly recommend this clinic for their professional expertise and compassionate care!
Wow! Thanks so very much for those kind words. We're so happy to know how pleased you are with our care and service.
Fantastic experience: The team here have always been incredible. They’re patient, gentle, and know exactly how to work with our dog even when she’s anxious. We recently had an emergency visit, and they kept me calm just as much as they cared for her. It’s clear they genuinely love the animals they treat; you can feel it in everything they do. We’re so grateful for the whole team. Highly recommend.
Happy to hear that we were able to offer our support and expertise when you needed it most Brenda.
Fantastic experience: Dr. Akshaya was great with Freddy our Cat. She gave him a through examination and advised on his diet, health and vaccination. Great experience! He can now continue watching tv, napping and patrolling our home :)
First, what awesome photos! Thank you for sharing. Freddy is welcome to come and watch the big tv in our lobby whenever he wants. So glad that your visit with Dr. Akshaya went so well! We love hearing when our visits go great for our furry friends.
Fantastic experience: Absolutely phenomenal place to take your fur babies. They took such good care of my Darwin before he passed. Huge thank you to Dr. Heather, Dr. Lucas and all the girls at the desk ❤️ Darwin was in such good hands. He'll be missed beyond words, but I'm so thankful to all of you for what you did for him.
Thank you for those kind words Timarie. We all share in your loss. Darwin was a wonderful boy and we were privileged to provide care for him these past few years
Fantastic experience: Dr.Mary is the best veterinarian Doctor I’ve ever had for my dogs. Direct no nonsense tells it like it is, such a relief you know what’s going on with your pets. I 100% trust Dr.Mary!! Thank you Dr.Mary for your compassion, honesty, respect you treat your clients furry and non furry clients.
Nail on head Stacey. Dr. Mary is one of the best there is.
Fantastic experience: Never had a bad experience here. Staff are knowledgeable, friendly, and always make us feel welcome. Very reasonable pricing too
Thank you Chris.
Fantastic experience: The team at Highway 24 are absolutely outstanding and are so caring. We have never been in better hands and completely trust the care of our 3 Golden Retrievers to them. Thanks for all you do!!
Thank you for such kind sentiments Tracy.
Positive experience: It’s a really good vet but the secretaries are way to loud when our dog was being put down they would not be quiet, I am always leaving with a headache because the girls in the back and the girls in the front are yelling the entire time. Please take this feed back, when peoples pets are sick we don’t want to hear you.
Thank you for your candid feedback. We are very sorry for your loss, and apologize that the volume level in our hospital was distracting during your farewell. We acknowledge the opportunity to take the steps necessary to minimize the overhead noise regardless of how busy our treatment area is at any given time.
Fantastic experience: The staff from start to finish are always so welcoming and gentle with our pets. Highly recommend.
Fantastic experience: We went for a visit for our first time yesterday and it went so well! Everyone is so nice and you get really good vibes from the moment you walk in. Nice clean comfortable waiting room, bright space with tons of information on whatever your pets needs are. Knowledgeable staff and super quick service! This is the calmest my pup has ever been through a vet visit and they were so patient! Would definitely recommend this place to anyone in search of a new vet!
Love hearing this! Thanks so very much Rebecca. Welcome to Highway 24 VC.
Fantastic experience: Wonderful care for my dogs. Vets and front desk staff attend to my dogs quickly and they have extensive knowledge. Price are very reasonable. Also, their communication is above par.
Thank you Juice. We appreciate your taking the time to share your thoughts. Always nice to hear that we are doing a great job.
Fantastic experience: Excellent caring staff. I would never use any other vet clinic!
We love to hear that Michelle!
Fantastic experience: It's always such a great experience going to the vet, they're always very on time with our appointments and great with our cat Maple. I would recommend this clinic to everyone!
Thank you Misha!
Fantastic experience: Highly recommend! Friendly staff, honest advice, and they treat your pet like family. Fantastic experience during my dog’s wellness visit.
Great to hear Paulo. Thanks for taking the time to share your thoughts with us.
Fantastic experience: Hwy 24 Vet Clinic has the best staff. Christy at reception is so wonderful and friendly!! All of the vets are fabulous - especially Dr Heather.
We like to think so too Holly, but it's always nice to hear it from a valued pet parent too :)
Fantastic experience: Dr. Jennifer and the team have been absolutely wonderful in providing high quality care to our senior dog, who has physical and behavioural health challenges. They let her be seen by outside when possible to lower the stress for her and provide timely, compassionate care and clear communication about findings and options, Recently she had a negative reaction to a medication and the team not only got us in to be seen the same day but also reported the incident to the manufacturer, resulting in reimbursement to offset treatment costs. We highly recommend them and will take our future animals there too.
Jess, so pleased to hear how impressed you are with Dr. Jenn and our Highway 24VC team. We are always here for whatever it is you need.
Fantastic experience: The staff were so kind when I arrived with a smelly scared cat (hates car rides) and they got him and his carrier all cleaned up before the vet saw him. The team of vets here are wonderful, we tend to use whomever is available for our appointments and have always been treated so well. Prices are fair and reasonable. Would 100% recommend. Photo of said smelly scared cat included (when not smelly or scared).
Smelly Cat...it's not you're fault. Sue, thanks for taking the time to share your thoughts. It is so appreciated by our entire team!
Fantastic experience: We have been bringing our fur babies to Highway 24 for many years now. I absolutely hands-down would not trust them with any other clinic. I know almost everyone at the clinic, and I couldn't be happier with the care that Gracie and Harvey receive as well as how I'm personally treated when I call in. We do not just have a professional relationship, I have friendships as well. Thank you so very much for doing what you do. xo
Great to hear from you Kim! Looking forward to being able to see you in person again. Thanks for the kind words as always. Be well.
Positive experience: I’ve been using this set of vets and this vet clinic for years. It’s outside my city and therefore difficult for me to get to be their quality of service and caring for my animals makes up the difference. My financial situation has changed and I am now on a very limited and trustee controlled budget but they are so helpful and willing to work with that. They have always accommodated me and my pets or as I consider them my children. Doing everything they can and the best they can for us, in the most efficient way possible. Thanks to everyone at Hwy 24 Vet. I really appreciate you and everything you do.
Thank you Joanne.
Negative experience: HORRIBLE PLACE! I informed the clinic that I am a new pet owner and that I need to get a rabies shot for my dog. The lady on the phone said $50 for the shot. After getting his shot, I was told my bill was $203 because of the exam the vet had to do. NOT ONCE WAS THIS FEE MENTIONED. The woman named Christie was disgustingly rude, aggressive, and belittling. I had to use my mortgage money to pay for this unexpected expense. The manager calls me and doesn't even offer a partial refund or complimentary service. I WAS RIPPED OFF!! AVOID THIS PLACE!!!
As discussed, we apologize for any perceived miscommunication related to the cost of our services. We appreciate that this was frustrating for you and regret that our follow-up call wasn't able to achieve the resolution you were hoping for.
Fantastic experience: We had a great visit. It was a mature dog visit as my dog is now 8 years old and the Vet reviewed his file. We discussed Arloe's past health issues, discussed his current health and some good advise was clearly given.
Wonderful to hear Wanda!
Fantastic experience: Our foster cat Pudding was very sick with cancer, and in her 15th year, she was very kindly and gently euthanized, with the support and reassurance of the veterinarian and staff at Highway 24. Excellent explanation of her condition and very non judgemental staff surrounded her with concern and care. Thank Highway 24 Veterinary Clinic!
The fact that you took time from your grieving to write such wonderful things is truly appreciated! We know how difficult that decision is and always strive to help and support our clients in any way we can during that time. Thank you so much for your kindness... our thoughts are with you.
Fantastic experience: Always impressed with HWY 24 Vet. Staff is friendly and helpful. The vet was fantastic and spent time answering our questions in a thorough manner with complete explanations.
Thanks for sharing Robin. We love to hear that how much you appreciate our team and had a great visit with Dr. Akshaya!
Fantastic experience: The staff is always so friendly and welcoming! Dr Lucas is really knowledgeable and great with our dog and helpful at making recommendations.
Hi Katie! Thanks for sharing your wonderful feedback with us. We always here for whatever your pup needs.
Fantastic experience: Had appt for my cat but my dog ate chocolate & it was an emergency. They kindly saw both of my animals. Treatment was quick, knowledgable & effective.
Happy to hear everyone is feeling well again Kristin.
Fantastic experience: This is a great team of people. I loved taking my pets to them. Everyone is nice and efficient. My two cats did their spay and neuter here. And the way their meds were organized afterwards made it soooo easy for me. I highly recommend this place. Thank you team for being amazing.
Thank you Mary! Happy to know how appreciated we are.
Fantastic experience: My partner recently took our American bully to highway 24 clinic for his tail he banged up pretty bad from being too excited. When they returned home he was amazed by how professional and caring this clinic is. We had 4 dogs until recently our oldest 16yr old passed away so you can imagine we’ve had our fair share of vet visits in the last 16 yrs and by far this clinic surpassed our expectations. 100 percent satisfied by this clinic from the initial Check up to the follow up email a few days later.
Hi Kat! So glad to know that we exceeded expectations! Thank you for your detailed response and kind words.
Fantastic experience: Very knowledgeable and professional. Feel safe letting them taking care of my fur baby . He is a big cross breed and they handle him perfectly and feel this is the right place.
So great to hear Dan! Please know we are always here for you and your handsome boy!
Fantastic experience: Our first visit to establish care for our adopted cat was great. Staff friendly, efficient, and helpful. Doctor had great cage-side manner--let Emmy sniff stethoscope before putting unfamiliar object on her body. Got everything we needed and were in and out in a timely fashion.
Welcome to Highway 24VC Dawn! Happy to hear that your first visit to see Dr. Leah with Emmy was a great success. Congrats on your new kitty!
Fantastic experience: Hwy 24 vet clinic has looked after my pets for over 40 years. They are dedicated to giving the best care they can to our furry family members. I highly recommend them.
Those are some good looking kitties Gabriella! Thank you for your kind words as always.
Fantastic experience: Dr. Heather Clarke is amazing and caring and goes the extra mile for her patients
Hi Saad,
We agree! Dr. Heather is wonderful.
Fantastic experience: If you are reading this to look for a new vet, please register your pet(s) here! While seeking a new vet, I came across Highway 24 Veterinary Clinic on Google, and I am eternally grateful that I did. My adorable cats, Sesame and Poppy, are Dr. Lucas's patients (dare I say, pawtients). He is truly incredible, and my cats would describe him as purfect and meowficent! I wish there were words I could string together to do justice to the depth and breadth of my wholehearted gratitude for every single person at this clinic. I have received immense care and clear information and directions from the start. With my cat, Sesame, there have been challenges with her health, so it has been a very turbulent time for me. The continued care and communication have truly been an anchor. I would not have been able to stay strong without them. As a testament to how truly caring all the people at this clinic are, my cats love their carriers. Since we have had so many vet visits for Sesame's condition, I have left her carrier out and open. The cats will take turns napping in the carrier. They associate the carrier with safety because of everyone at this clinic. Please don't look further for another clinic and register your pet(s) at this clinic because you will not be disappointed!
Thank you Najwa. We so appreciate your support and kind words.
Fantastic experience: We had a great experience at Highway 24 with Doctor Chandrashekar. She took the time to love on our dog, check out our concerns and answered all of our questions. We appreciate her so much!!!
Sarah, thank you for your feedback on your experience with Highway 24VC and Dr. Chandrashekar in particular.
Fantastic experience: My girl Ruby fully believes she is the team’s absolute favourite dog when she comes in! All of the attention and treats means she has never been nervous to come in (though she can be finicky for certain tests) — in fact, she loves to pull me inside when we get out of the car. The team, from vet techs to vets, is also great at answering all of the questions I have had. A particular highlight has been Dr. Kaitlin Sparkman, who was the vet doing surgeries the day Ruby got spayed a couple years ago.
So great to know Ruby loves coming to see us at Highway 24VC! Treats are always well stocked...
Dr. Sparkman is a wonderful vet and we are pleased that you shared your sentiments.
Fantastic experience: We were preparing to adopt a tiny senior chihuahua but had concerns about her health. Dr Chandrashek saw us within 12 hours and had a good look at Lola. She was very kind and reassured us that Lola was in good shape. The team at HWY 24 are wonderful and have consistently worked to accommodate the needs of our dogs.
Thank you for sharing Steve. Congrats on your newest addition. We're always here if you need anything.
Fantastic experience: The veterinarian’s don’t rush you through, allowing ample time for appointments and will research products, medications, food options with you to ensure you are supporting your pets in every way. Also give reading material to take home to educate on new ways to keep your pets healthy and safe. A very supportive environment all around.
Great pic Colleen! Lovely ladies. We appreciate the detailed feedback, and are happy to know that it is well received.
Fantastic experience: We have been bringing our pets to be cared for by this clinic for 17 years, even after moving over an hour away, 7 years ago. That speaks to the quality of care that we find unmatched elsewhere. Great, caring staff that always focus on exceptional patient care.
We truly appreciate those sentiments Deb!
Fantastic experience: The entire staff that we have dealt with here is not only professional, they are caring and kind. I am so grateful to have found Highway 24 Vet Clinic and so are our 3 fur babies!
Wonderful pic Denyse!
Fantastic experience: My first visit to the very practice. Dr Heather was running late ... great communicating from the front desk with frequent updates about the timing of my appointment. Dr Heather was great ... didn't rush ... answered questions... seemed very thorough despite being very busy. Thank you. I will definitely be recommending Hway 24 Vet in the future
Hi Sally,
Thank you so much for your patience during your appointment last week. Very glad to hear that it was worth the wait to see Dr. Heather. We are so fortunate to have her on our team at Highway 24VC. Please don't hesitate to reach out to us if you have any questions or concerns.
Fantastic experience: I have been going to The Hwy 24 vet clinic for 20 years, with 3 different animals. The doctors, and technicians are amazing.
Thank you so much Chad!! We appreciate your loyalty and look forward to many more years of happy, healthy pets!!
Fantastic experience: Thank you Highway 24 veterinary clinic. As always our fur babies Ben &Bella have been taken care of for their annual wellness checkup. You have been our vet since 2019 and we have always been received with kindness, patience and friendly atmosphere. Answering and listening to our questions or concerns.
Fantastic experience: I recently switched my baby boy Leroy here because of a bad experience we had at his previous clinic and I cannot begin to express my relief and satisfaction. The staff has been nothing short of amazing. He’s an anxious guy and Kristi at the front desk went out of her way to make him feel comfortable and loved. In our first appointment Dr. Kaitlin and Kayla were incredibly kind, caring and patient. They went at his pace and prioritized his comfort and wellbeing above all else. Thank you so so so so so much Highway 24 vet team Leroy and I are so grateful!
Great pic Maddi! Everyone at our clinic is awesome no matter which letter of the alphabet their names start with ;) But you can't go wrong with Kristi, Kaitlin, and Kayla.
Fantastic experience: We had an emergency situation when one of our dogs ate a fishhook while out with our dog walker. I could say in all confidence, "Take her to our vet and tell them to do what they had to do, and I'll pay them when I get back to town." It's a great feeling to have that much faith in your vet. Our first time dealing with Dr. Kaitlin there, and she was great. (Thanks for the follow-up call too.)
So great to hear John! Hope no more fishhook encounters are in your future!
Fantastic experience: We have been going to Highway 24 for about a year now and love the care we receive here. The staff go above and beyond each and every time! Knowledgeable, professional, helpful, and caring!
Thank you Jess! We are always here for whatever you need.
Fantastic experience: Very pleased with Millie’s visit yesterday. Could not say enough good things about the treatment received from Dr. Jennifer and all the Hwy 24 staff. Thank you
Hi Sandra,
So happy that you were pleased with Millie's visit to Highway 24VC. We are very lucky to have Dr. Jenn on our team!
Fantastic experience: Always a great visit with my 2 doggies. Friendly staff, clean facility. Veterinarian are great and knowledgeable. And my doggies love the liver treats.
Liver treats are always well-stocked at Highway 24 Linda! Thanks for taking a moment to pass along your kind words. We truly appreciate it.
Fantastic experience: Our dog Charlie came in with an emergency condition and the staff and veterinarian quickly assessed him and provided great care. The front desk is always polite and quick to connect with the animals making everyone feel calm. The veterinarian care we have received has been wonderful and we would highly recommend Hwy 24 Veterinary Clinic.
Hopefully Charlie is back to his old self Jane! Thank you for taking the time to share those kinds words about Dr. Akshaya and the rest of our team.
Fantastic experience: I think the main reason I would recommend Highway 24 Vet clinic is trust. I trust that the Vets are telling me the truth, that they recommend treatments, care, preventative measures that they would choose for their own pets. At times I feel there is a little bit of up selling i.e. products for dental care etc.. but when I ask if this will benefit my pet or would you choose this for your pet I feel that I get an honest answer. Honesty and putting the pet's needs first while still considering the means of the owners is what I need and what I have come to expect. Thank you for the work that you do!
Hi Cathy! Thank you for your review. You are absolutely right, our top priority is always putting pet's needs first, and work alongside their owners to see how we can best achieve this objective.
Fantastic experience: We just recently moved to Guelph, and knew we would need to find a vet. Unfortunately, we needed one sooner rather than later, and we feel extremely blessed to have found Hwy 24. Dr Jenn and her team have been awesome with our 17 year old cat. They listen, they acknowledge our opinions and we could not have made a better choice. Ron and Lori (and Rayne) Frauts
Fantastic experience: Dr.Heather is an absolute gift! I didn't have the best experience with a precious vet at the clinic, but quickly felt safe, supported and at ease about my dogs condition. Her beside matter, her communication and honestly make her an easy choice for anyone looking for the absolute best care for their beloved pet. Thank you Dr. Heather
Hi Megan,
We are glad that you found such a great connection with Dr. Heather.
Fantastic experience: Amazing staff, everyone is so friendly, kind and patient. I feel confident taking my fur baby here, they’ve always taken such good care of him and are so honest and helpful. I’ve received refunds for medications that didn’t work well with my dog, he has a sensitive stomach.
Hi Tyrah! Thank you for sharing your kind words about our Highway 24VC team. Please don't hesitate to reach out to us if there is anything you need for your boy.
Fantastic experience: My 3 year old Maltese/Yorkie had been experiencing stomach issues and needed an ultra-sound. I was anxious about how well my dog, Handsome, would tolerate the procedure. When the technician met with him he happily went with them to the examination room. I was so glad that Hwy 24 loves the animals they work with and Handsome was a trooper! He would’ve been happy to stay longer!! The photos are of my poor baby not feeling well.
Hi Ivy! Hopefully Handsome is feeling better. Glad to know a trip to see us was a bright spot in his day. We loved having him into the clinic even though he wasn't feeling so great at the time.
Fantastic experience: I just moved to Guelph and was nervous about changing vets. But this clinic is fantastic! Greeted by staff at the front desk who make your day with their awesome personalities... making you feel so welcome and at home. The transparency on prices is something unheard of for vet clinics. I'm not made of money and always find it so hard navigating vet visits. Expecting one price when you arrive and paying 3x that on the way out... But not at Highway 24! Right when you walk in there is a price list on the wall of every product they sell. We saw Dr. Leah and she is amazing! Knowledgable, informative, transparent and has a great personality (as it seems everyone in this clinic does). She is thorough and I really appreciate her transparency of cost in the front end of all treatment options. It makes it so easy to plan and prepare. Added bonus and most importantly, my super timid and nervous cat Nia was so comfortable with Dr. Leah! My cat tolerates vets but she ended up laying on the ground beside her.. which speaks volumes. If you're looking for a new vet, look no further ... You just found a great clinic.
Hi Morgan,
Welcome to Highway 24 Veterinary Clinic! We so appreciate you taking the time to share your thoughts on your first visit with Nia to Highway 24VC. Your sentiments capture the essence for what we try to bring to every pet and pet parent's experience. We're especially glad to hear that Nia bonded so well with Dr. Leah. She is a wonderful doctor and we're so happy that she is part of our team at Highway 24VC.
Fantastic experience: I have no words to express my satisfaction with Highway 24 vet. It was our first visit with Esmeralda (my dog) she is 9 years old and it was my first time ever in receiving such great care and attention oriented by the greatest vet of all Dr. Akshaya she made our visit totally different! in 9 years of being a dog mom no one has taught me so much in 30 min and guide us through a good treatment plan for my dog who’s had Lyme disease in the past. Thank you so much
Thank you for that wonderful review of Highway 24VC and specifically, Dr. Akshaya. We are so fortunate to have her on our team and are so glad to know that you and Esmeralda connected with her so well!
Fantastic experience: I brought my border collie Sadie in for a routine checkup where it was discovered she is lime positive! Doctor Akshaya and the entire team at Highway 24 were courteous and incredibly sweet when it came to their dealings with me and Sadie. The communication has been prompt both proactively and reactively, the experience painless and I am left feeling Sadie and I have been well taken care of. I will return. I hope Doctor Akshaya and her colleagues can serve me and Sadie for years to come.
Thank you for sharing your positive experience with us Colin. We appreciate the kind sentiment you relayed about Dr. Akshaya and our Highway 24VC team. We look forward to seeing you again soon, and please don't hesitate to reach out for any of Sadie's veterinary care needs in the future.
Negative experience: I’m having a difficult time processing this review, because I truly am taking this to heart. On February 23, 2025, my family and I had to make the hardest decision to put down our 6 year old dog. It was not due to old age, it wasn’t cancer, it wasn’t longterm health issues — it was due to liver failure at the cost of medication prescribed by a vet at Highway 24. My dog came in with a cornea ulcer and was prescribed Onsior, an anti-inflammatory by Dr. Akshaya Chandrashekar. I had full trust in this clinic, and I truthfully never thought I would have to say goodbye so soon to my soul dog. A few days after finishing his dose of Onsior, my dog went into liver failure. We were told by Hwy 24 to bring our dog to Campus Estates ER for immediate medical intervention, followed by a transfer to the Mississauga-Oakville animal ICU where his organs ultimately shut down and we had to euthanize him. All of the veterinary doctors could not 100% point out what the cause was, but several had speculated the Onsior was likely the result of my dog’s demise. We were told by an ER veterinarian, “some dogs take well to Onsior, and some simply don’t”. Why weren’t the potential side effects ever disclosed to us by Highway 24? Why weren’t blood tests done prior to having him on anti-inflammatories? We had no idea the medication was harsh on the liver until we did our research while our dog was in the hospital. He had a cone on for two weeks, and did not ingest anything foreign that would cause liver toxicity. Personally, I really enjoyed coming to Highway 24 for my dog’s vet needs. The staff are friendly, and I trusted the vets, but I will unfortunately forever hold resentment to the doctor. Though it wasn’t Dr. Akshaya’s intention, I lost my soul dog to this medication, and in my heart I truly believe he would still be alive had it not been for the Onsior. I’m forever broken and won’t get over his sudden death. I know things happen, but I will never emotionally recover from this trauma. After taking some time to reflect on his death, I will never come back to this clinic. A simple prescription caused an unnecessary demise, and that I will not forgive. He was my everything, my purpose, my happiness. I now walk into a home that’s empty. I lost the dog that was supposed to be the ring bearer at my wedding this summer. This clinic has lost my trust entirely.
Hi Elena,
We deeply sympathize with your loss and offer you our sincerest condolences. Respectfully, we welcome the opportunity to discuss the details of your account privately in accordance with the Veterinary-Patient-Client-Relationship (VPCR) we have established together. Our Hospital Leadership team will follow-up you directly based on the contact information you have provided us with.
Fantastic experience: Thank you so much for the wonderful care both of my kitties have received from this clinic. The most recent was dental care for Forest. They're the best at Hwy 24!
Thank you Sharon! Forest was a lovely boy for us last week. Enjoy the holiday season!
Fantastic experience: This was the first time that I went there and I had to take my cat Lizzy for a dental procedure and the staff were friendly, knowledgeable and very helpful. I left her in there care and picked her up and the tech even carried my cat carrier out to the car for me since I’m disabled. Awesome group. Thanks
Hi Donna,
Glad to hear that you were happy with the care and service we provided to you and Lizzy. Thank you for taking the time to share your thoughts with us.
Fantastic experience: After searching for the right vet, I was extremely impressed and just how many people in the Cambridge area highly recommended Highway 24 Vet. They got us in the same day and from the original phone call, to the people at the front desk, to the Dr, I can’t praise this clinic enough. They took the time to explain each and every procedure they were doing. Upon leaving the Vet, I was so impressed I rushed home to right a review. If anyone has a doubt in their mind about their love one……Just call and head to Highway 24 Vet….Top notch vet. Thank you everyone for your compassion and concern.
Hi Russ, so happy to know that we were able to provide care to your furry loved one quickly and that you feel that your experience was such a positive one. We love our clients and are thankful that they recommended Highway 24VC to you.
Fantastic experience: We have had a wonderful experience with this vet clinic over the past 8 years with our dog. We recently moved and I kept going to this clinic even though it was a further drive because of the trust built and wonderful service we have experienced. Now that I have moved to a more local clinic, I still called on them when my dog had a big injury this past fall as I trust their expertise. I am grateful for all they have done for our pup, even in training him to be less reactive during vet visits. It was such a help!
Hi Amy, Thank you for sharing your kind sentiments. Always know that we are here if you ever need anything.
Fantastic experience: I am profoundly grateful for the exceptional care provided by the Hwy 27 Veterinarian Clinic. Dr. Jennifer Webb, Dr. Mary Thompson, Lukas Yuricek, and the entire staff went above and beyond to ensure the well-being of my beloved fur baby during her last senior years. The compassion, expertise, and dedication exhibited by the team were truly remarkable. From routine check-ups to managing health challenges, the clinic consistently delivered top-notch care. The entire staff's genuine love for animals shone through in every interaction. The clinic's welcoming atmosphere and commitment to creating a positive experience for pets and their owners make it stand out. Our little girl always felt comfortable and cared for during her visits. I highly recommend Hwy 27 Veterinarian Clinic to anyone seeking a compassionate and professional environment for their pets. Thank you, Dr. Jennifer Webb, Dr. Mary Thompson, Lukas Yuricek, and the entire staff for the years of excellent service and for being there throughout her final years. Warm regards, James
Hi James, thank you so much for taking the time to share your heartfelt thoughts. We take great pride in providing exceptional, compassionate veterinary care and service and are always honoured when our efforts are recognized by our wonderful clients.
Negative experience: First impressions were positive, however after a complex issue with our dog the entire process became stressful and we ended up going around in circles with no conclusion from the team. The most frustrating thing about it all was this continuous need to "test" resulting in a rather hefty bill that in the end, yielded NO results and NO action. The most frustrating part about it all - we ended up taking our dog to another doctor for a second opinion. The other clinic was able to completely solve the issue within one visit and we're happy to say our dog is now thriving. We don't understand why our explanations of the problems were just met with a constant need of "throwing more money" at the issue to provide more data. When clearly the symptoms were visible and apparent. There needs to be a bit more of a practical approach in cases like these and to be more attentive to what your customers are telling you.
Hi Christopher, we would like to opportunity to discuss with you further if possible. If so, please contact us at 519-822-1805 and ask to speak with the Practice Manager, Jared. Thank you very much.
Fantastic experience: I totally recommend highway 24 they have been there for me and my fur babies for many years. They have helped me with a pregnant dog and her baby( Rav and rizzo). And were very compassionate and caring when the time came to send my dear Charlie to heaven. And just this week we had to send Bella to play with Charlie. If your looking for a vet that cares look no more. The vets and the while team care and are there for you and you fur babies
Lisa, thank you so very much for your heartfelt sentiments. We truly appreciate you taking the time to share your thoughts at such a difficult time. We are always here for you.
Fantastic experience: This has to be the Best Vet Clinic in Guelph. They treat your dog like family. Our puppy loves this clinic, and they have been so helpful with every emergency situation even calling back to do follow-ups on your pet's well-being. Rex Loves this clinic and all there Amazing Staff members!
Thank you Janarthan! We're always here for you and Rex.
Fantastic experience: My cat has now had 2 dental surgeries at highway 24 vet, I can’t say enough about how incredible her care has been each time. Dr. Dana took the time to call me in the middle of surgery yesterday to fill me in on how Mali was doing and to update me on all of her findings. She truly went the extra mile to ensure that Mali was taking care of at the highest standard and also to ease my mind! Mali is already back to her normal self and I am so happy that we found this vet for her!
Thanks for the great feedback and 5-Star review Katherine. Happy to hear that Mali recovered so well from her dental surgery with Dr. Dana.
Fantastic experience: Oakley and Jeffery (both 90lb Shepherds), went for the first time together today. We have used this veterinarian for the past 15 years. I once again their staff and doctors were amazing. The dogs were not made to feel nervous and settled and followed commands almost immediately. The knowledge and compassion of every staff member at this facility is unmatched in the region. I highly recommend and will be lifelong client. 10+/10
Thanks so much for the wonderful endorsement Steven. We love hearing this kind of feedback and make certain to share it with our entire team. So happy to hear that Oakley and Jeffery had such a great visit together.
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