Plessis Veterinary Hospital
Information about Plessis Veterinary Hospital
R3W 1N3, Winnipeg
Opening hours
- sunday: 9h-18h
- monday: 8h-19h
- tuesday: 8h-19h
- wednesday: 8h-19h
- thursday: 8h-19h
- friday: 8h-19h
- saturday: 9h-18h
Our comment from InfoVet about Plessis Veterinary Hospital:
Plessis Veterinary Hospital is dedicated to providing excellent care to pets and their owners. With a team of compassionate and knowledgeable staff, we ensure that each visit is a positive experience. Many clients appreciate our friendly receptionists and the thoroughness with which our veterinarians handle examinations, diagnoses, and treatments. Here are some highlights based on client feedback:
- Quick and Friendly Service: Clients report swift appointments, even on weekends, where their precious pets are treated with kindness.
- Thorough Explanations: Our vets take time to explain procedures and care options clearly, ensuring that pet owners feel informed and valued.
- Compassionate Care: We are praised for our empathy during tough moments, including end-of-life decisions.
- Transparent Pricing: Many clients find our prices reasonable and appreciate that we offer various options without pressuring them into unnecessary treatments.
However, we acknowledge that some clients have expressed concerns regarding wait times and recent changes in ownership affecting service consistency. We take all feedback seriously as we strive for improvement.
We are grateful for the trust placed in us by the community and look forward to continuing to provide high-quality veterinary care to your beloved pets.
Services
Plessis Veterinary Hospital: Reviews
2 months ago Fantastic experience: Took my cat in right away very friendly 5 stars best vet yet thank you
Your feedback is incredibly valuable. We're glad to hear your cat was taken care of promptly and with friendliness. Thank you for choosing Plessis Veterinary Hospital.
2 months ago Fantastic experience: Staff manage the front room/ waiting area well to reduce stress on both owners and pets. Extra time is taken with nervous pets, without sacrificing time for owner questions. Treatment options are discussed, including cost, various prescription, exercise and training. In the case of sick pets, quality of life is a very important factor. I drive across the city to use this clinic, it’s worth it.
We are absolutely thrilled to hear about your positive experience at Plessis Veterinary Hospital. Thank you for sharing your feedback! It means so much to us to know that our staff's efforts to manage the front room and waiting area effectively are making a real difference in reducing stress for both you and your pet. We take great pride in creating a calm environment that helps everyone feel more comfortable during their visit.
We're particularly pleased that you noticed how our team takes that extra time with nervous pets while still ensuring we address all of your questions and concerns. This balance is something we work hard to maintain because we understand how important it is for pet owners to feel heard and informed about their pet's care.
Your recognition of our approach to discussing treatment options, including costs, various prescriptions, exercise and training recommendations, truly validates our commitment to transparent communication. We believe that when it comes to sick pets, quality of life considerations are paramount, and we're glad this philosophy resonates with you.
The fact that you drive across the city to visit our clinic is incredibly humbling and speaks volumes about the trust you place in our care. Thank you again for taking the time to share your experience.
2 months ago Fantastic experience: Took amazing care of my cat Buttons while getting her teeth cleaned. At first they thought she needed potentially 4 teeth out but after the cleaning she needed no teeth removed! Was so happy and they just loved her up while she was recovering.
Thank you for your positive feedback! We are delighted to know that Buttons received excellent care during her dental procedure. It's wonderful to hear that after the thorough cleaning, Buttons didn't need any teeth removed after all - that must have been such a relief for you! We're so glad that our team was able to provide her with the love and attention she needed during her recovery. Taking amazing care of our feline patients like Buttons is exactly what we strive for, and it means so much to us that you noticed how well she was looked after throughout the entire process.
2 months ago Fantastic experience: We had a situation with our little guy, they got him in, started treatment, treatment is on going but so far so good.
We're privileged to hear about your positive experience with our treatment for your little guy. Thank you for sharing!
2 months ago Fantastic experience: Called first thing on Saturday morning They were able to see my dog within an hour . She was in a lot of pain! That’s great, Service !
Your positive feedback is greatly appreciated! We are glad we could help your dog quickly when she was in so much pain. We understand how concerning it can be when your pet is suffering, and we're pleased that we were able to accommodate you on Saturday morning and see your dog within an hour of your call. It means a lot to us that you took the time to share your experience with us, and we're so happy we could provide you with the prompt service you needed during that difficult time.
2 months ago Fantastic experience: Great experience at Plessis Veterinary Hospital! After my cat Winnie ate toxic flowers, I was panicking and calling emergency vets. I was quoted over $2,000 just for him be hospitalized without treatment and couldn’t get clear answers about additional costs. I was devastated, feeling like I might have to choose between my pet and the costs of veterinary care. My husband called Plessis Vet to ask about availability and pricing. They were transparent about treatment costs and got Winnie in the same day, hospitalizing him right away. From the moment we arrived, everything was explained clearly. They answered all of my questions and provided an accurate estimate upfront. Their pricing was reasonable and transparent, which meant so much during such a stressful situation. When I picked Winnie up that evening, he was purring and kneading his blankets in his carrier. He’s usually very timid at the vet, but I’ve never seen him that calm or comfortable. He looked so much better than when I dropped him off. The staff were kind, compassionate, and professional. I truly felt they cared about my cat, not just the bill. We are so grateful and will absolutely be bringing our pets here from now on.
We are elated to hear about your great experience at Plessis Veterinary Hospital! Thank you for taking the time to share your positive feedback.
We understand how frightening and overwhelming it can be when your beloved pet faces a medical emergency, especially when Winnie had ingested toxic flowers. We're so glad that your husband reached out to us and that we were able to provide you with the transparency and clarity you needed during such a stressful time. Being able to get Winnie in the same day for immediate hospitalization was our priority.
It's wonderful to hear that our staff took the time to clearly explain everything and answer all of your questions while providing an accurate upfront estimate. We believe that transparent pricing and clear communication are essential, particularly during emergency situations when pet parents are already under tremendous stress.
We're thrilled that Winnie was purring and kneading his blankets when you picked him up that evening - what a heartwarming sight that must have been! It's especially meaningful to know that he appeared calm and comfortable with us, even though he's usually timid at veterinary visits. Seeing him looking so much better than when you dropped him off is exactly the outcome we strive for.
Thank you for recognizing our staff's kindness, compassion, and professionalism. We truly do care about each and every pet that comes through our doors. We're grateful for your trust and look forward to caring for all of your pets in the future.
2 months ago Fantastic experience: Always a pleasure. Staff are great.
Thanks for your kind words about our staff. We appreciate your continued trust in our care.
2 months ago Fantastic experience: First time going to a New veterinary clinic in over 20 years. I was very pleased with our visit. Mickie took to Dr. Shocker right away so we will definately be going back
We are overjoyed to hear about your positive experience at Plessis Veterinary Hospital. Thank you for sharing your feedback with us. It means so much to us that after 20 years of going to another veterinary clinic, you chose to visit us and had such a wonderful first experience. We're especially delighted to hear that Mickie connected so well with Dr. Schock - building that trust and comfort between our patients and veterinarians is something we truly value. We look forward to welcoming both you and Mickie back for future visits and continuing to provide the quality care that made your first visit so positive.
2 months ago Fantastic experience: Great staff, all so friendly! Same day appointment also!
Thank you for your kind words, Tanya! We are thrilled to hear about your positive experience at Plessis Veterinary Hospital.
3 months ago Negative experience: *Editing a previous review* Previous: I have been very happy with my services here with multiple pets. They don't try to push unnecessary treatments. The staff is kind and informative. Only complaint I would say was that they only allowed one person in the room for euthanasia, it just seems like there should be an exception there. Update: After a change of ownership (that they never advertised) suddenly I didn't recognize any of the vets. When my 15 year old cat got sick I brought him in 3 times in 3 weeks and dealt with a different vet every time. Dr. Schock was kind and thorough. Dr. Brar I felt tried to guilt me into unnecessary treatment (wanted me to hospitalize him for 2 days just to determine if his kidney issues were acute or chronic - when they were obviously acute because we had normal bloodwork from a few months prior). He had a kidney infection and when I brought him back because he was still nauseated and I wanted to adjust his meds Dr. Kamra didn't want to do any testing or even listen to what I had to say. I pushed for bloodwork and his kidney values had worsened. He just kept saying "I'm going to be honest with you" and telling me that there was nothing to be done and I should consider euthanasia. I had to tell him 3 times that I was not ready to consider that option at this time since he was still eating and had energy. I went to another vet a couple days later because that experience didn't sit right with me, they said that because his kidney values had improved then worsened again that likely the infection hadn't been completely cleared - we gave more antibiotics and his kidney values dropped significantly. The fact that he had an ongoing infection which was treatable but Dr. Kamra had completely given up on him was extremely disappointing. I am at a new vet now and will never return.
Thank you for bringing this to our attention. We value your input and are sorry to hear about your experience. Please feel free to reach out to us at (204) 691-8838 to discuss this further.
3 months ago Fantastic experience: We went for or yearly check up and Rabies shot. Dr. Padda examined Phoebe and he was so good with her. He suggested that I start to brush her teeth, so I got the tooth past that was not expensive at all. He spoke very good English. Thank you Dr. Padda!
Your positive experience with Dr. Padda and Phoebe is greatly appreciated. We're delighted to hear that Dr. Padda was so good with Phoebe during her yearly check up and rabies shot. It's wonderful that you found his dental care recommendations helpful and that you were able to get the tooth paste at a reasonable price. We're also pleased that communication was clear and effective throughout your visit. Thank you for sharing your experience at Plessis Veterinary Hospital and for trusting us with Phoebe's care.
3 months ago Positive experience: Very knowledgeable and no upcharging. Solid, trustworthy vets
Thank you for your review. We appreciate your trust in our knowledgeable team and commitment to honest care. It means a great deal to us that you recognize our veterinarians' expertise and our dedication to providing transparent, fair pricing for our services. Your confidence in our practice and acknowledgment of our trustworthy approach to veterinary care is truly valued by our entire team.
3 months ago Fantastic experience: Dr Gill was so thorough and so gentle with our new family member! Great experience considering the situation.
We are delighted to hear about your positive experience with our thorough and gentle care for your new family member. Dr. Gill takes great pride in providing compassionate care, and it's wonderful to know that his gentle approach made such a positive impression during what can often be a stressful situation. We understand how important your new family member is to you, and we're so pleased that Dr. Gill's thoroughness and gentle manner helped create a great experience for both of you.
3 months ago Positive experience: Care was good, I’ve rarely had issues with that. The price is outrageous though. The basic exam fee has gone up $20 in a year. 500 dollars for an exam bloodwork and some antibiotics is insane. Same type of visit with my other dog was just shy of $300 in the fall of 2024
We appreciate your input regarding care quality and understand your concerns about pricing. We recognize that you've noticed the increase in our basic exam fee over the past year, and we understand how the difference between your recent $500 visit for exam, bloodwork and antibiotics compared to the nearly $300 visit you had with your other dog in fall 2024 can be concerning. We value your feedback about these pricing changes and would like to discuss your experience further. Please contact us at (204) 691-8838 to discuss.
3 months ago Fantastic experience: I am very impressed with the service we received, from the front end triage staff to the doctor. Last week we were distressed and panicked about our Jimi and all the staff at Plessis Vet provided quick and empathetic service. This put us at ease and gave us comfort that our boy was in good hands. Thank you.
We are overjoyed to hear about your positive experience with our triage staff and doctor during your visit with Jimi. We understand how distressing and panicked pet parents can feel when their beloved companions need medical attention, and we're so grateful that our entire team at Plessis Vet was able to provide you with the quick and empathetic service you needed during that difficult time. Knowing that we were able to put you at ease and give you comfort that Jimi was receiving the best possible care means the world to us. Our front end triage staff and doctors work hard every day to ensure that both pets and their families feel supported throughout their visit with us. Thank you for taking the time to share your experience.
3 months ago Fantastic experience: Great service, friendly caring and no waiting.
We are happy to hear you appreciated our friendly, caring service and efficient appointment scheduling. It's wonderful to know that you experienced great service during your visit and that our team was able to provide the caring attention you were looking for. We're also pleased that you didn't have to wait, as we understand how important it is to respect our clients' time while ensuring quality care.
3 months ago Fantastic experience: I have been going to this veterinary clinic for years. Staff is very friendly and kind.
Thanks for your continued support, Mary Anne! We appreciate your kind words about our friendly staff at Plessis Veterinary Hospital. It means so much to us to know that you've been choosing to bring your pets to our clinic for years. Your loyalty and trust in our team is truly valued, and we're grateful that you've experienced the kindness and friendliness of our staff throughout your visits. Thank you for taking the time to share your positive experience with us.
3 months ago Fantastic experience: The doctor was very sweet and caring
We sincerely appreciate your feedback regarding our compassionate approach. Your confidence in our team is highly valued.
3 months ago Fantastic experience: Knows my 16 year old puppy and works with me to keep him as healthy as possible. Doesn’t push unnecessary test etc. Very welcoming
Thank you for your feedback. We greatly appreciate your loyalty and trust in our services.
3 months ago Fantastic experience: We have been attending Plessis Vet since 2017 for all 4 of my pets! Owners have changed but quality care hasn’t changed! I noticed a lump in my cat’s ear and within an hour got in with Dr Schock. By Monday he was in for surgery with Dr Teerhuis. They did a great job with the surgery and keeping me updated along the way. No staff has ever seemed rushed, they are compassionate and take time to explain diagnoses. Honestly, we feel important and cared for at Plessis Vet. Vet tech Aidan was so patient and uplifting while giving us discharge instructions, and even gave a child-friendly explanation of what happened to the cat, and what my cat needs at home, to my 4 year old! We always feel safe and supported with Plessis Vet staff and will continue to recommend to our friends, and continue to use the clinic through our upcoming years of pet ownership.
We appreciate you sharing your positive experience at Plessis Veterinary Hospital. Thank you for your kind feedback. It means so much to hear that you and your four pets have felt consistently cared for since 2017, even through our ownership transition. We're particularly pleased that Dr. Schock was able to see your cat so quickly when you noticed the lump, and that Dr. Teerhuis provided excellent surgical care. Your recognition of our team's compassionate approach and thorough explanations of diagnoses is wonderful to hear. We're also delighted that vet tech Aidan took the time to provide both you and your 4-year-old with clear, age-appropriate discharge instructions - that personal touch with families is something we truly value. Thank you for trusting us with your pets' care and for recommending us to your friends.
3 months ago Fantastic experience: Dr. Gill was great with our new kitten Biscuit! We love Plessis veterinary hospital, they have always treated us and our animals very well! They care genuinely and take time to investigate all queries, and find them very knowledgeable. Thanks!☺️♥️
We are ecstatic to hear about your positive experience with Dr. Gill and Biscuit at Plessis Veterinary Hospital! It brings us immense joy to know that Dr. Gill provided excellent care for your new kitten and that you felt comfortable bringing Biscuit to our practice. Your kind words about how we've consistently treated you and your animals well over time mean the world to our entire team. We take great pride in genuinely caring for each pet and their family, and it's wonderful to hear that you've noticed our commitment to taking the time to thoroughly investigate all your queries and concerns. Thank you so much for taking the time to share your feedback and for continuing to trust us with the health and wellbeing of your beloved animals!
4 months ago Fantastic experience: I am very happy with the services at Plessis Veterinary hospital. I love that they give me options for my dogs care & let me make a decision. Most vets just tell you what they feel should be done.
We are delighted to learn of your satisfaction with the services provided at Plessis Veterinary Hospital. Thank you for taking the time to share your positive experience with us. We are particularly pleased to hear that you appreciate our approach of providing you with various options for your dog's care and empowering you to make informed decisions. We believe that pet owners know their animals best, and our goal is to present you with different treatment possibilities so you can choose what works best for both you and your dog. Your feedback about this collaborative approach means a great deal to us, as it reflects our commitment to involving pet owners in the decision-making process rather than simply dictating what should be done. We truly value your trust in our veterinary team and look forward to continuing to provide excellent care for your dog.
4 months ago Fantastic experience: Dr. Shaw is a wonderful vet. I have taken cats and dogs to Plessis and have always received excellent service. The staff are all excellent. I have tried several other vet centres and Plessis has been the best by far. Thanks to you all for taking care of our pets.
Your positive feedback is greatly appreciated. Thank you for trusting Plessis Veterinary Hospital with your pets' care. We're delighted to hear that Dr. Schock has provided wonderful care for both your cats and dogs, and that you've consistently received excellent service from our team. It means so much to know that our staff's dedication to your pets has made such a positive impression. We're honored that you consider Plessis the best among the veterinary centers you've experienced, and we truly appreciate your kind words recognizing our commitment to taking care of your beloved pets.
4 months ago Fantastic experience: All of the veterinarians provide fantastic care to our pets! The staff are super helpful!
Your review is appreciated! We are thrilled to hear that our veterinarians provide fantastic care to your pets and that our staff are super helpful. Thank you for sharing your experience with us!
4 months ago Negative experience: The staff, both front desk and medical are great but their prices are ridiculous. I just paid over $500 for a check up and a blood test. It's a stretch for us but ultimately we can swing it. What about those folks who can't? Their basic consultation fee has doubled.
We're sorry to hear about your experience and understand your concerns regarding our pricing. We truly appreciate you taking the time to share your feedback about both our staff and the costs associated with your recent visit. We recognize that the consultation fee increase and overall pricing can be challenging for pet owners, and we don't take these concerns lightly. Your point about accessibility for all pet owners is something we take seriously. Please feel free to reach out to discuss your experience and concerns further at (204) 691-8838, as we would welcome the opportunity to have a more detailed conversation about your visit.
4 months ago Fantastic experience: Can’t complain about great service.
We're honored to have provided great service. Thank you for your feedback!
4 months ago Fantastic experience: Brought in my fur baby yesterday as I was concerned about his health. Front door staff were super friendly and understanding that my cat is very shy and timid. Got into a room promptly and barely had to wait for the vet. They were very gentle with my baby, and walked me through the steps of testing and prices. Very quick results and luckily he is A+ health! The vet even showed me his blood work and X-rays. Little pricey, however, I think most places are now a days. Would feel comfortable bringing him back!
We're delighted to hear about your positive experience at Plessis Veterinary Hospital! Thank you for sharing your feedback. It's wonderful to know that our front door staff made you and your shy, timid cat feel welcomed and comfortable from the moment you arrived. We're also pleased that you were seen promptly with minimal waiting time. Our team takes great care to be gentle with all our patients, especially those who may be nervous or anxious during their visit. We're thrilled that the veterinarian was able to walk you through each step of the testing process and provide clear information about pricing, and that you received quick results showing your fur baby is in A+ health! We believe in transparency, which is why our veterinarians take the time to show and explain diagnostic results like blood work and X-rays to help you better understand your pet's health status. We truly appreciate your understanding regarding pricing and look forward to providing the same quality care for your cat in the future whenever you need our services.
4 months ago Fantastic experience: The staff is always friendly and helpful here. Being open 7 days a week is amazing as well. They never push you to do anything unnecessary to run up your bill and their pricing is reasonable to boot. My pets have seen a couple of different vets here and they've always been wonderful. I highly recommend this clinic to people all the time! ❤️
We're pleased to hear about your positive experience at Plessis Veterinary Hospital. Thank you for sharing your feedback! It means so much to our entire team to know that you've found our staff to be consistently friendly and helpful throughout your visits. We're also delighted that our seven-day-a-week availability has been beneficial for you and your pets' care needs. Your recognition of our approach to providing honest, necessary care without unnecessary procedures while maintaining reasonable pricing truly reflects our commitment to both pet wellness and client trust. We're thrilled that your pets have had wonderful experiences with the different veterinarians they've seen here, and we're deeply grateful for your recommendations to others. Your continued trust in our clinic for your pets' healthcare needs is truly appreciated!
4 months ago Fantastic experience: Plessis Vet is the best place for your pets.
Thank you for your generous review! We appreciate your feedback and hope to see you again soon!
4 months ago Fantastic experience: One of the best vets we've been too. So compassionate and caring. I would highly recommend. Their prices are also reasonable, vets explain everything before they do something. Never feel judged. Just over all a very welcoming veterinary clinic.
We are very pleased to learn of your positive experience at Plessis Veterinary Hospital. Your feedback is highly valued, and we appreciate you taking the time to share your comments. It means so much to our entire team to hear that you found our veterinarians to be compassionate and caring, as this is something we strive for in every interaction with our patients and their families. We're also delighted that you felt our pricing was reasonable and that our veterinarians took the time to explain everything before proceeding with any treatments or procedures. Creating a welcoming, non-judgmental environment where pet owners feel comfortable and supported is at the heart of what we do at our veterinary clinic. Thank you again for your wonderful recommendation and for choosing us to care for your beloved pet.
4 months ago Fantastic experience: Plessis veterinary has always been so good. Fantastic hours caring and knowledgeable vets and staff.
Cindy we are thrilled to hear about your positive experience with our caring and knowledgeable team and convenient hours. Thank you for your valuable feedback.
4 months ago Fantastic experience: Very kind and gentle to my old dog
We are grateful for the opportunity to have provided compassionate care to your senior canine companion. Thank you for your valuable feedback.
4 months ago Fantastic experience: Great experience with my cat today. Dr. Gill was knowledgeable and thorough. Cost was less than expected.
Thank you for your wonderful feedback. We are glad to hear about your great experience with Dr. Gill at Plessis Veterinary Hospital.
4 months ago Fantastic experience: Very friendly team. Went in with my cat on a Sunday with a urinary issue, Dr Kamra was very reassuring, thorough and helpful. Highly recommend ☺️
We are absolutely thrilled to hear about your positive experience at Plessis Veterinary Hospital. It's wonderful to know that Dr. Kamra was able to provide reassuring, thorough and helpful care for your cat's urinary issue, especially on a Sunday when you needed us most. We're so pleased that you found our team to be friendly and that we could address your concerns effectively. Your kind words about Dr. Kamra's approach mean so much to us, as we strive to ensure every pet receives the comprehensive care they deserve. Thank you for taking the time to share your experience and for recommending us!
4 months ago Negative experience: They should probably hire people that know what their talking about to work up front the fact that I phone in to ask about having my animal put down and the lady on the phone sounded lost in space is pathetic, no offer for a appointment with them couldn’t offer suggestions of where else to go….. save your time go to McLeod
We take your feedback seriously. Please feel free to contact us at (204) 691-8838 to discuss your concerns further.
4 months ago Fantastic experience: They treated my dog Gabby well, provided details of what could potentially be happening with her.
We're glad to hear that Gabby was treated well and you received detailed information about her condition. Thank you for sharing your experience with us!
4 months ago Fantastic experience: I’ve been going to Plessis vet will all my animals big to small for years now. I have never had a bad experience. They always make me feel so much better in tricky situations, they are so informative, so respectful, and very thorough. I recommend Plessis to anyone with animals
We are thrilled to hear that you have had positive experiences with our team at Plessis Veterinary Hospital. It means so much to us to know that we have been able to provide consistent care for all your animals, both big and small, over the years. We appreciate your trust in our veterinary services and are delighted that our team has been able to make you feel more comfortable during those challenging situations. Your kind words about our informative approach, respectful treatment, and thoroughness reflect the values we strive to uphold every day. Thank you for recommending Plessis to other pet owners - your endorsement is appreciated.
4 months ago Fantastic experience: The Staff and the Veterinaries are a great team, wonderful people. Thank you Madeline Kelly
Thank you for taking the time to share your comments. It means a great deal to us to know that you found our staff and veterinarians to be a great team of wonderful people. We are grateful for your kind words about our team, as they work hard to provide excellent care and service. Your recognition of their efforts is truly appreciated, and we will be sure to share your positive feedback with of our team.
5 months ago Positive experience: He seemed like he was rushing, had a question about her gagging didn’t really get an answer on that except I had to buy anti nausea/ vomiting pills.But other then that everything else was great, they were gentle and patient with my sweet shy baby.
Thank you for sharing your insights regarding your experience. We're pleased to hear that our team was gentle and patient with your sweet shy baby, as we understand how important it is for pets to feel comfortable during their visit. We also acknowledge your concern about feeling rushed during the appointment and your question regarding the gagging issue. Your feedback helps us understand areas where we can improve our communication and ensure all concerns are thoroughly addressed. Thank you again for taking the time to share your experience with us.
5 months ago Fantastic experience: Got us in quickly for an emergency appointment, support staff is always super friendly and helpful, doctors are clear, friendly and great with the humans and animals. Have no complaints and will continue to drive half way across the city to see them for all my critters.
We are very pleased to learn of your positive experience at Plessis Veterinary Hospital. Thank you for your valuable feedback. It means so much to us to know that we were able to accommodate your emergency appointment quickly when you needed us most. We're delighted to hear that our support staff has consistently provided you with friendly and helpful service, and that our doctors have been clear, friendly, and wonderful with both you and your animals. We truly appreciate that you choose to make the journey halfway across the city to bring all your critters to us - your trust and loyalty mean the world to our entire team.
5 months ago Fantastic experience: Very friendly. Answered all my questions. Very gentle with my cat.
We appreciate your feedback and are pleased to learn of your positive experience at Plessis Veterinary Hospital. It's wonderful to hear that our team was friendly and took the time to thoroughly answer all of your questions. We understand how important it is for pet owners to feel informed and comfortable during their visit. We're also delighted to know that we were gentle with your cat, as we recognize that veterinary visits can sometimes be stressful for our feline patients, and we always strive to provide compassionate care. Thank you for sharing your experience with us!
5 months ago Positive experience: It was an okay visit. They never seem to be on time. Usually run about 10-15 minutes or more behind schedule.
We appreciate you bringing the wait time during your visit to our attention. Your feedback is highly valued. We understand that waiting 10-15 minutes or more beyond your scheduled appointment time can be frustrating and inconvenient. Thank you for taking the time to share your concerns about our scheduling, as this helps us identify areas where we can work to improve our service.
5 months ago Fantastic experience: We were referred here by a friend for a second opinion, and are very satisfied with the care we received for our new pup. Receptionists were friendly and helpful.
Thank you for sharing your positive feedback. We are pleased our team delivered exceptional care for your pet and provided helpful service. It means a great deal to us that your friend referred you to our practice for a second opinion, and we're delighted that you were very satisfied with the care your new pup received. We're also happy to hear that our receptionists were friendly and helpful during your visit. Your satisfaction with both our veterinary care and front desk service is exactly what we strive for with every client and their beloved pets.
5 months ago Negative experience: This was my first time dealing with this vet clinic to order prescription food online for my cat, and unfortunately it will be my last. When I picked up my order, I didn’t notice any issues with the bag until I removed the invoice at home. Only then did I see that the cat food bag had a cut in it, clearly looking like it came from a box cutter. I called the clinic the next day and spoke with a staff member, Sara, who told me there was nothing they could do and implied that I had caused the cut. She said she checked with the manager, whose solution was for me to buy a Tupperware container large enough to store the damaged bag, or to re-order the same product and wait another 2–3 business days. I was also told there was “no possible way” their staff could have caused the damage. This response was extremely disappointing. The lack of accountability and dismissive attitude toward a damaged product, especially one that’s prescription and not cheap reflects very poor customer service. I was subscribed to auto-renew for this food, but after this experience I will be taking my business elsewhere.
We sincerely regret the unsatisfactory condition of the food and the disappointing service you encountered during your first experience with our clinic for prescription food ordering. We understand your concerns about the damaged bag with the cut and are committed to resolving this matter properly.
We acknowledge that this situation, particularly involving prescription food for your cat, was handled in a way that did not meet the standards we strive for. Your feedback regarding the interaction with our staff member Sara and the response you received is important to us, and we take these concerns seriously. We recognize that the suggested solutions provided were not adequate for addressing the damaged product you received.
We would very much like the opportunity to discuss this matter with you directly and work toward a more appropriate resolution. Please contact us at (204) 691-8838 so we can address your experience and ensure this type of situation is handled better in the future.
5 months ago Fantastic experience: All doctors and veterinary technicians are absolutely amazing at PVH. All five of our dogs have been in their care for over five years and they have been nothing but the most supportive and fantastic people to deal with. From the puppy stage with our two new pups to the final days of our two pups that are no longer with us, we could not have had better care and empathy for our fur babies. After seeing many vets in the city of Winnipeg, we would not take our dogs anywhere else.
Thank you so much, Paul, for your kind and thoughtful words. It means a great deal to our entire team to have cared for all five of your dogs over the years. From puppies to adults, we’re honored to be part of their lives and truly appreciate the trust you've placed in us. Your continued support and loyalty mean everything to us — thank you for being part of the PVH family!
5 months ago Fantastic experience: Friendly and polite . Then a follow up call is a very nice gesture.
We are pleased to learn that you appreciated the friendliness and courtesy of our staff. It means a great deal to us to know that our team's polite and welcoming approach made a positive impression during your visit. We're also delighted that you found value in our follow-up call, as we believe this personal touch helps ensure our clients feel supported and cared for. Your feedback reinforces our commitment to maintaining the warm, professional service that we strive to provide to all our clients.
5 months ago Fantastic experience: A great, honest vet that did not recommend pricey procedures. Gave honest advice about my kitty and took our concerns seriously.
We appreciate your feedback regarding your positive experience at Plessis Veterinary Hospital. Thank you for taking the time to share your comments with us. It means a great deal to hear that you found our approach to be honest and that we were able to provide straightforward advice about your kitty's care. We're also pleased to know that we took your concerns seriously and that you felt heard during your visit. Your trust in our veterinary services is something we value greatly, and we're grateful that you chose Plessis Veterinary Hospital for your pet's healthcare needs.
5 months ago Fantastic experience: Staff were helpful, we got in quickly and the Vet did a great job with our pup.
Thank you immensely for your positive feedback! We are thrilled to hear that our staff was helpful and that the vet did a great job with your pup.
6 months ago Fantastic experience: Great experience as always. The friendly and knowledgeable staff make visits to the vet a positive thing for pets and their owners!
We appreciate you sharing your positive experience at Plessis Veterinary Hospital. Your feedback is highly valued. It's wonderful to hear that our staff's friendly and knowledgeable approach has made such a difference in creating positive visits for both you and your pet. Thank you for taking the time to share your thoughts about your visits with us.
6 months ago Fantastic experience: Whenever I need to have my dogs seen right away they accommodate and give the best care and advice possible. I truly appreciate all the guidance and explanations to help the health of my pets.
We greatly appreciate your kind words and are glad to hear that we could provide the best care for your dogs. Thank you for sharing your experience with us.
6 months ago Fantastic experience: Great hours, location and knowledgeable staff.
Thank you for your positive feedback, Jody. We deeply appreciate your kind words about our hours, location, and knowledgeable staff.
6 months ago Fantastic experience: Took my little boy, Zeus, to have his glands expressed and he was in and out in less than 10 minutes and a very happy boy!! Thank you for taking care of my little boy!!
We are delighted to learn that Zeus had a positive experience during his recent visit for his gland expression. It's wonderful to hear that he was such a happy boy throughout the process and that we were able to take care of him efficiently. We understand how important your little boy is to you, and it means so much to us that you felt comfortable entrusting us with Zeus's care. Seeing pets leave our clinic happy and comfortable after their treatment is exactly what we strive for. Thank you for taking the time to share your positive experience with us.
6 months ago Fantastic experience: We want to thank all the staff for their exceptional service.Our new puppy Boogie was having some medical issues, we called to inquire about his condition. The staff at the front desk answered our questions , informed the doctor, reassured us , and arranged for us to come to be seen on the same day. Dr.Gill was absolutely amazing with him and discussed in fully what the issue was and how to resolve it.We are very thankful to him & his staff. They went above and beyond for us.
Thank you for your valued feedback! We are delighted to learn of your positive experience with Dr. Gill and the team at Plessis Veterinary Hospital. Your kind comments are greatly appreciated. We're so pleased to hear that our front desk staff were able to answer your questions about Boogie's condition and arrange for a same-day appointment when you needed it most. It's wonderful to know that Dr. Gill was amazing with your new puppy and took the time to fully discuss the medical issue and resolution with you. We're thrilled that you felt our team went above and beyond for you and Boogie during this concerning time. Thank you for taking the time to share your experience with us.
6 months ago Negative experience: Not great and very unorganized. I am co widening a vet change. Each time there are issues after issues (not my pet related). Just seems u def managed when it comes to customers
We are concerned to learn of your experience at Plessis Veterinary Hospital. Please do not hesitate to contact us at (204) 691-8838 to discuss your concerns in more detail.
6 months ago Fantastic experience: Got swift attention for our asthmatic cat here....A-1 vets & staff....Thank you! L Parsons
We appreciate your feedback regarding the prompt and effective care provided to your cat at Plessis Veterinary Hospital. It means so much to us to know that we were able to provide swift attention for your asthmatic cat when you needed it most. We're delighted to hear that you found our veterinarians and staff to be A-1, as we strive to deliver the highest quality care for every pet that comes through our doors. Your kind words about the effectiveness of our treatment and the professionalism of our team truly make our day. Thank you for taking the time to share your positive experience with us, L Parsons.
7 months ago Fantastic experience: Great vet. Always took the time to explain things clearly and at the end of my pet's life they were very compassionate and kind. Very convenient cremation options.
Thank you for providing us with your feedback. We are pleased to learn that you were satisfied with the compassionate and kind service provided by our veterinarian. It means a great deal to us to know that our veterinarian took the time to explain things clearly throughout your pet's care, as we understand how important clear communication is during such moments. We are also grateful that you found our team to be compassionate and kind during the difficult time at the end of your pet's life, as providing comfort and support to pet families during these sensitive periods is something we take very seriously. We appreciate you acknowledging the convenience of our cremation options, as we strive to make these arrangements as seamless as possible for grieving pet owners.
7 months ago Fantastic experience: Have been going to Plessis Vet for almost 10 yrs now. They always have had time for emergencies, 7 days a week. The docs there are all excellent, good listeners and give your information/opinion on your own pet good weight and consideration. Their record keeping of your pets health history is fantastic. Our dog has Addison’s disease, she has required medication for this for over 4 years now, not cheap. They special order the dosages we need which saves us some money vs using what’s available off the shelf. She also is on a few supplements and vitamins, and they don’t give me a hard time that I shop for those on my own to save a few bucks where we can. When we lived out of town they didn’t mind I used a local vet for our dogs heartworm meds and regular check ups and shots, but relied on Plessis for issues where you needed their superior expertise and facility. It really doesn’t matter which doctor you see at this clinic, they all have access to your pets history, and if you get a new one, they consult the experienced ones. I have very high confidence in this clinic and their staff. Their admin staff is efficient and pleasant. Their vet techs are also pleasant and competent, and also have given me time when I ask questions. The clinic is comfortable, the wait times are almost non-existent, and you get results from blood work within an hour. If only our “human” medical system was run half this well… I don’t hand out reviews like this just because someone talked nice to us. This is from 10 yrs of observations and interactions. A top notch operation. When you see this kind of consistent service for this many years, this tells me the mgmnt prioritizes the patients, and takes care of their staff. There is always enough staff to handle the work load. It seems one of the few places that have maintained adequate staffing levels for both clients and staff to have positive interactions.
Thank you for sharing your positive experiences with Plessis Veterinary Hospital over the past decade. Your feedback is highly valued. We are grateful that you have trusted us with your pet's care for almost 10 years, and we appreciate your recognition of our commitment to being available for emergencies 7 days a week. It means a great deal to know that you find all our doctors to be excellent listeners who give proper consideration to your input regarding your pet's care.
We're pleased that our record keeping system has met your expectations and that our ability to special order the specific dosages for your dog's Addison's disease medication has been helpful in managing costs. Your understanding and flexibility when you lived out of town, utilizing our clinic for specialized expertise while managing routine care locally, demonstrates the kind of collaborative approach we value with our clients.
Thank you for acknowledging that our doctors work as a team, with full access to your pet's history and consultation among experienced staff members when needed. We're also grateful for your positive comments about our administrative staff and veterinary technicians, and that you've found them pleasant, competent, and willing to answer your questions. Your recognition of our efficient blood work turnaround time, comfortable clinic environment, and minimal wait times reflects our ongoing efforts to provide quality care. We truly appreciate your detailed observations from 10 years of interactions with our facility.
7 months ago Fantastic experience: Dr.Padda is knowledgeable, patient, kind, and caring. Would 100% recommend bringing your pet to see him.
We're absolutely thrilled to hear about your positive experience with Dr. Padda at Plessis Veterinary Hospital. Thank you for recommending us!
7 months ago Fantastic experience: The staff and doctors here are not only incredibly professional, but genuinely kind, caring, and trustworthy. We’ve had two surgical procedures done for one of our cats, and both times, the care he’s received has been excellent. They kept us updated throughout the process and have never hesitated to call us right away when there were any concerns. It really helped ease our stress, knowing he has been in such good hands. Dr. Padda is amazing. He’s knowledgeable and calm, and you can tell he cares. He always takes the time to explain what’s going on and makes sure we feel comfortable with everything. That kind of support means a lot when you’re dealing with your pet’s health. We’re truly grateful to have a vet clinic like this one. They’ve earned our full trust, and we honestly wouldn’t bring our pets anywhere else.
Thank you for sharing your experience with us. We are grateful for your kind words and trust in our care for your pets. It's heartening to hear that our staff and doctors have provided excellent care during your cat's surgical procedures. We understand how stressful these situations can be, and we always strive to keep our clients informed and comfortable throughout the process. We're pleased that Dr. Padda's approach has been helpful and reassuring for you. Your trust means a great deal to us, and we look forward to continuing to provide the best possible care for your pets.
7 months ago Fantastic experience: The women that work the front desk are really something special great people doctors are awesome thank you for taking care of my cat
We're grateful for your kind words and are delighted to hear about your positive experience at Plessis Veterinary Hospital. Thank you for sharing your feedback!
7 months ago Fantastic experience: They were very gently with my 10 year old cat, who hates vaccines and can get pretty fisty! The place is clean and tidy, the folks at the front desk were very kind and explained to me everything I asked. Very punctual too. Loved it!
Thank you for your positive feedback. We are pleased to know that your cat received excellent care at Plessis Veterinary Hospital. We appreciate your comments about our gentle handling of your 10-year-old cat, especially during vaccinations. It's also great to hear that you found our facility clean and tidy, and that our front desk staff were helpful in answering your questions. We strive to provide a comfortable environment and clear communication for all our patients and their owners. Thank you for choosing us for your cat's veterinary needs.
7 months ago Fantastic experience: everyone was so polite and it was so easy to communicate with them. highly recommend booking an appointment!!
Thank you for sharing your positive experience at Plessis Veterinary Hospital. We appreciate your feedback and are delighted to hear that you found our staff polite and communication easy. Our team strives to provide excellent service, and we're glad this was reflected in your visit. We value your recommendation and look forward to continuing to serve you and your pets in the future.
7 months ago Fantastic experience: We have taken our dogs to this clinic for the past 10 years and have always had a good experience. Sadly, we took our oldest pup there for her last visit Dr. Padda was the most compassionate, caring, honest vet we could have had. He explained everything thoroughly, gave us our options, and in the end, we made the very difficult but most loving decision we could. Saying goodbye to Whiskey was extremely hard, and we felt the love and compassion from him and all the staff. We would recommend Plessis Veterinary Hospital to anyone.
Thank you for your gracious feedback and for being a loyal client for the past 10 years. We sincerely appreciate your kind sentiments regarding Dr. Padda and our staff during this challenging period. It means a great deal to us that you felt the compassion and care from our team as you said goodbye to Whiskey. We understand how difficult these moments can be, and we're honored to have been there to support you through it. Your recommendation of Plessis Veterinary Hospital is deeply appreciated, and we're grateful for the trust you've placed in us over the years.
7 months ago Fantastic experience: Plessis animal hospital has been so good with my pets. They are so kind with them. Dr. Singh even calls to talk about what needs to be done and tells you to call if you have any questions! All the staff are great!
Thank you so much for your kind words, Elizabeth! We truly appreciate your trust in us. It means a lot to know that you feel supported by Dr. Singh and our whole team. We're always here for you and your pets!
7 months ago Fantastic experience: Fabulous service, compassionate, timely and precise.
We appreciate your kind words regarding your experience at Plessis Veterinary Hospital. Thank you for taking the time to share your positive feedback.
7 months ago Fantastic experience: We were able to get a very caring exam & antibiotics on the same day some health issues flared up for one of our cats. She is appearing to feel much better and sends her thanks for the bonus wet food she is getting. We are grateful that our old girl is comfortable & has been responding well to her treatment. Thank you so much!
We are delighted to learn of your cat's improved health and positive response to the prescribed care. Thank you for providing us with this valuable feedback.
7 months ago Fantastic experience: The absolute best experience I’ve had with a vet clinic ever! My dog, Star, became very ill and I needed to get him to the vet ASAP. Our regular vet couldn’t get him in until the next day so I reached out to Plessis Vet and so glad I did! The assistants were super helpful and accommodating with appointment times. We were able to get him in within a couple of hours to see Dr. Gill. I’ve never had a vet who was so caring and thorough during an exam. Additionally, he took the time to explain everything in great detail and I felt so at ease knowing that Star was clearly in great hands. We were able to do diagnostics there in clinic and had the results and diagnosis within 25 minutes or so. The team also reached out to me first thing in the morning to check up on Star and were prepared to fit him into their busy schedule right away in case he needed further care. Fortunately, his meds kicked in quickly and he is feeling so much better already, which is a huge relief. Thank you so much to Dr. Gill and the Plessis Vet team for helping our sweet Star! Highly recommend them!
We extend our sincere appreciation for your positive feedback regarding your recent visit to Plessis Veterinary Hospital. Thank you for providing detailed comments about your experience with Star. We are delighted to learn that Dr. Gill and our team were able to deliver comprehensive care and clear explanations during your appointment. It is gratifying to hear that Star's condition has improved. Our team is committed to providing attentive and timely service to our patients and their owners. Thank you for your kind recommendation.
7 months ago Fantastic experience: The team at Plessis Veterinary Hospital has always been great - compassionate, understanding and helpful. Five stars, would recommend to friends and family!
Thanks for the kind words, Matthew! We deeply appreciate your recommendation to friends and family.
8 months ago Fantastic experience: Hemi is always a nervous wreck at the vet, but we've been going to Plessis for years and he is always treated so well! ❤️ I am very appreciative to Plessis for their patience and kindness.
Thank you for sharing your experience with us, Marie! We're glad to hear that Hemi is well taken care of at Plessis Veterinary Hospital. Your kind words mean a lot to us.
8 months ago Fantastic experience: We received nothing but excellent care, compassion, patience and understanding in all of our pets care from every staff member we have ever dealt with at Plessis Veterinary Hospital. We have a dog that is difficult to deal with and the front staff work with me to get him into a room as fast as possible and the veterinary assistants and doctors do all they can to make the visit as pleasant as possible. We’ve had to say goodbye to one of our cats, such compassion. We have had a few different pets have surgery. We were thoroughly informed of the procedures and costs. The follow-up care afterwards was amazing as well. It’s definitely worth going to Plessis Vets! Highly recommend!
We are delighted to hear about the excellent care and compassion you received at Plessis Veterinary Hospital. Thank you for sharing your experience with us. We truly appreciate your kind words about our staff's patience and understanding, especially when dealing with your dog who may be difficult to handle. It's heartening to know that our team's efforts to make your visits as pleasant as possible have not gone unnoticed. We understand how difficult it can be to say goodbye to a beloved pet, and we're glad we could provide the support you needed during that time. We also appreciate your feedback on our surgical procedures and follow-up care. Your recommendation means a lot to us, and we're grateful for your trust in our services.
8 months ago Fantastic experience: Exactly what I hoped for! The staff was super friendly and made me feel really comfortable. Dr. Gill took his time explaining what was going on with my Patchi—he broke everything down detail by detail, and I really appreciated how patient and thorough he was. You can tell they truly care. Oh, and he always gives my dog a free nail clip, which is such a sweet touch. Little things like that go a long way!
Thank you for taking the time to share your experience with us, Sunshine. We are thrilled to hear that you and Patchi had a positive visit at Plessis Veterinary Hospital. Your kind words mean a lot to us! We're glad that Dr. Gill was able to provide detailed explanations and that you appreciated his patience and thoroughness. It's wonderful to know that our staff made you feel comfortable during your visit. We always strive to provide the best care possible for our furry patients and their owners. Thank you again for your feedback, and we look forward to seeing you and Patchi in the future!
8 months ago Fantastic experience: My puppy had a sore spot on him after his grooming Dr.Schock was able to see him right away and give him some cream to help heal it.
We are pleased to learn that Dr. Schock successfully addressed your puppy's sore spot. Thank you for providing us with your valuable feedback Jason.
8 months ago Positive experience: Always have a good experience with the doctors, disgusted by the $95 consultation/exam fee
We acknowledge your feedback regarding the consultation/examination fee. Thank you for bringing this to our attention. We understand that healthcare costs can be a concern for pet owners. Our fees are structured to cover the costs of providing quality veterinary care, including the time and expertise of our veterinary professionals. We appreciate your continued trust in our doctors and are glad to hear that you always have a good experience with them.
8 months ago Fantastic experience: The staff at this clinic is compassionate and very understanding. To a person they make certain that your visit is positive. Most importantly they appreciate the pets that they see and they treat them with such kindness and respect. I would not take my furry family anywhere else.
Alison, we sincerely appreciate your kind feedback and are delighted to learn of your positive experience at Plessis Veterinary Hospital. It means a great deal to us that you've noticed our staff's compassion and understanding, as well as our commitment to ensuring each visit is a positive one. We take pride in treating every pet with kindness and respect, just as we would our own furry family members. Thank you for entrusting us with the care of your cherished pets. We look forward to continuing to provide the highest quality of care for your furry companions in the future.
8 months ago Fantastic experience: The vet was excellent with my dog and we were in and out pretty quickly
Your positive feedback is greatly appreciated. We're glad to hear that the vet was excellent with your dog and that your visit was efficient. Thank you for sharing your experience with us.
8 months ago Fantastic experience: Compassionate and Understanding. Dr Singh and staff were wonderful.
Diane, we genuinely appreciate your kind words about Dr. Singh and our staff. Thank you for sharing your experience with us.
8 months ago Fantastic experience: Plessis Vet has always been wonderful with our dogs. The staff are always so friendly!
We appreciate your positive feedback. It is gratifying to learn that you have had a favorable experience with our team at Plessis Veterinary Hospital.
8 months ago Fantastic experience: Dr.Singh is a caring & patient vet. He pays attention to every little detail about the wellness of my dogs. One of my dogs does not enjoy being touched, hence vet visits are usually an ordeal, especially the physical exam. Dr.Singh doesn't let that phase him. He somehow gets the necessary things done, by being creative. I feel confident that my dogs are in very good hands, at the Plessis Vet Clinic. The front desk staff are always welcoming & helpful.
We are truly grateful that Dr. Singh is providing care for your dogs at Plessis Veterinary Hospital. His dedication to patient care and ability to handle challenging situations with creativity are qualities we value highly in our team. We appreciate your confidence in our clinic and are pleased to hear that our front desk staff has been welcoming and helpful. Thank you for your valuable feedback and for entrusting us with the care of your beloved pets.
9 months ago Fantastic experience: We have been clients at Plessis for about 14 years. In that time, thjngs have changed but professional service remains their cornerstone. I bring my 6 year old Bert, to get his nails clipped as well, when I want a good clipping.
We sincerely appreciate your enduring patronage of fourteen years. Your confidence in our professional service and care for Bert is highly valued.
9 months ago Fantastic experience: We are always so please with our service! The dr was friendly and explained everything to us . The front staff are always helpful and lovely. We are confident that our Sadie is in good hands
We sincerely appreciate your feedback. It is gratifying to learn of your positive experience with the services at Plessis Veterinary Hospital. Thank you for your kind acknowledgment of our staff and the care provided to Sadie.
9 months ago Fantastic experience: Very friendly and caring staff! Always trust my dog is being well taken care of.
We appreciate your positive feedback regarding our staff's friendliness and attentiveness. Thank you for your kind acknowledgment.
9 months ago Fantastic experience: My daughter was there to say good bye to her chinnelle. She was approx 17 years. She was treated with respect and felt at peace after speaking to the vet. She had been there previously as support for a friend. This is why the return visit. Yesterday we received a card signed by all staff. We feel good about this veterinary.
We sincerely appreciate your valuable feedback. It is gratifying to learn of your positive experience at Plessis Veterinary Hospital. We understand how difficult it can be to say goodbye to a beloved pet, and we're glad we could provide comfort and support during this emotional time. Our team strives to treat every patient and their family with the utmost respect and compassion. We're touched that you chose to return to us based on your previous experience. Sending a card signed by all staff members is our way of expressing our condolences and showing that we care. Thank you for your kind comments and for entrusting us with Chinnelle's care.
9 months ago Fantastic experience: The receptionists are pleasant and so are the vets. I am glad to give them my patronage.
Plessis Veterinary Hospital appreciates your patronage. We are grateful for your positive feedback regarding our reception and veterinary staff.
9 months ago Negative experience: I took my support dog to get her rabies shot and parvo, in April I also mentioned her ear was bothering her the vet at the time said "oh it's just wax" I was happy paid over 100 that day. Three months later my dog Bella continued to shake and got at her ear. Booked her in, appreciated the accommodations and help, to find out her ear was inflammaed, with yeast and bacteria! This could have been fixed when I had the money! To be charged 54 for another examination..after the first vet messed up, and to find that vet no longer worked there an was let go in April! I feel so frustrated! To have to pay 207! Broke this dog mom's heart. I'm thankful! She has medication now.
At Plessis Veterinary Hospital, we value your feedback and would appreciate an opportunity to discuss your experience in more detail. Unfortunately, we are unable to identify you as a client based on the account name this review is posted from, so we kindly ask that you give us a call at your convenience (204) 691-8838.
9 months ago Fantastic experience: Super kind staff, have had to take my cat there a few times and they've always been friendly and helpful, and even somewhat relatable, which makes it feel more like a casual experience there and not such a stressful experience. I appreciate the staff being helpful and kind throughout my entire visit.
Thanks for sharing your experience with us! We are ecstatic to hear that our staff was kind and helpful during your visits with your cat. We strive to create a welcoming and comfortable environment for both pets and their owners, so it's wonderful to know that you found the experience casual and less stressful. Our team works hard to ensure each visit is as positive as possible, and we're glad this came across during your interactions with us. Your feedback is important to us, and we truly appreciate you taking the time to let us know how we're doing.
9 months ago Fantastic experience: We are new puppy owners. My daughter and I have had a wonderful experience with Dr. Schock. She is absolutely amazing and so thorough and really takes the time to explain everything and answering all our questions. She is so pleasant to deal with and my puppy Ruby feels so comfortable with her. We feel really lucky and grateful to have her as our vet! The clinic also is so organized, clean and all the staff are so courteous and helpful that it just makes visiting the vet so easy and less stressful!
We are delighted to learn of your favorable experience with Dr. Schock and our team at Plessis Veterinary Hospital. It's wonderful to hear that Dr. Schock took the time to thoroughly explain everything and answer all your questions, making you and your new puppy Ruby feel comfortable. We're glad that you found our clinic clean and organized, and that our staff's courtesy and helpfulness made your visit less stressful. Thank you for your valued feedback and for choosing us as your veterinary care provider.
9 months ago Fantastic experience: Our dachshund 13 yrs.old very sick had to be euthanized vets and staff very empathetic let us stay with him as long as we needed too say goodbye took a cast of his paw/ sympathy card with signatures very affordable for lower income people will continue going there with future pets
Theresa, we are pleased to learn that our team provided compassionate care during a difficult time. We understand how challenging it can be to say goodbye to a beloved pet, and we're glad we could offer you the space and support you needed. The paw cast and sympathy card are small gestures we hope bring you some comfort. We value your feedback and appreciate your trust in our services. Thank you for sharing your experience, and we look forward to caring for your future pets.
10 months ago Fantastic experience: Always feel confident that my fur babes will be treated well at Plessis vet. They're kind, fair and reasonable. Rosie came in for minor surgery and they took great care of our baby girl, even did a really nice follow up to check in!
Thank you for sharing your great feedback, Karlie. We are so happy that you had a positive experience at our clinic and for trusting us to care for your lovely pets.
Kind Regards,
The Plessis Veterinary Hospital Team
10 months ago Fantastic experience: Thank you for your patience with our dog who is very anxious around new people and surroundings. It was very much appreciated.
Cori we are pleased to hear about your dog's positive experience at Plessis Veterinary Hospital. Thank you for sharing your feedback with us.
10 months ago Fantastic experience: I had a very good experience this past Sunday. My dog Moxie was ill I thought that there were only 2 places open on a Sunday Bridgewater and Winnipeg animal emergency hospital. (I thought wrong) I went to Winnipeg animal emergency hospital on Pembina Hwy. Was told to call when I arrived. I called and they were collecting all her information when I said I have photos and more information to give to the vet when we get inside. I was told they would be coming to get her from the vehicle and I would not be allowed inside that is their rules for after hour emergencies. Well there is no way my dog is going to get treatment and be left alone without me meeting the vet and speaking face to face and being updated on what is going on with her. I then did a google search and found Plessis veterinary hospital was open. I called and I got a appointment. We were greeted by the friendly staff. Dr. Kamra was very thorough and kind. He explained some stuff to me about her condition that I was never told before. He did not perform any unnecessary tests and was very good explaining everything that was being done for her. She had to stay that day for a few hours then be brought back on Monday for the full day. All the staff were kind and compassionate during this stressful time. It is my understanding that this place is under the corporation and not independently owned (I may be wrong). I have been trying to avoid the corporation owned. My opinion has now changed on this matter. The pricing is no more expensive like people state it to be. I have even been to country vets as well. Years ago I believe this to be true but now a days I think pricing is pretty comparable no matter where you go. Anyway I highly recommend Plessis veterinary hospital. I was very pleased with the service provided and my dog is now feeling much better.
Thank you for sharing your positive feedback regarding your experience at Plessis Veterinary Hospital. We are grateful for the opportunity to have contributed to Moxie's well-being. We're pleased to hear that Dr. Kamra and our staff were able to provide thorough and compassionate care during your visit. It's wonderful to know that Moxie is feeling much better now. We appreciate your recommendation and are glad that we were able to meet your expectations for both quality care and pricing. Thank you for choosing Plessis Veterinary Hospital for Moxie's care.
10 months ago Positive experience: Great service, but selling to a massive company stinks in my books. Especially these days, when looking to support Canadian businesses first.
Hi David,
Thank you for sharing your feedback and entrusting us with your beloved pets over the years. We understand that changes in hospital ownership can raise questions, and we appreciate the opportunity to provide more information. In 3 years our hospital partnered with NVA Canada, a community of locally managed veterinary practices across Canada. This Canadian partnership provides valuable resources and support, allowing our team to focus on delivering high-quality, personalized care for pets. Our veterinarians maintain full medical autonomy, ensuring that all medical decisions are made in the best interest of each patient. If you have any further questions, we welcome the opportunity to connect. Please feel free to reach out to our team to continue the conversation.
Sincerely, Plessis Veterinary Hospital
10 months ago Fantastic experience: Dr.Schock is so down to earth, nice and she explains things so thoroughly! We will be taking our dogs here to see Dr.Schock for future treatments / vaccine follow-ups for sure!
Victoria your review is appreciated. Dr. Schock's thorough explanations and down-to-earth approach are valued by our team. Thank you for choosing Plessis Veterinary Hospital for your dogs' treatments and we look forward to your future visits.
10 months ago Fantastic experience: Staff was very friendly and efficient with us as well as all the other patients and their owners. Dr. Hagen explained in complete the procedure our dog was going to have and answered any questions we had. We left feeling positive about the outcome as we had for surgery on the other leg. Amazing crew!!
Thank you for sharing your positive experience with us, Kathy. We are glad to hear that you found our staff friendly and efficient, and that Dr. Hagen provided thorough explanations. We appreciate your feedback.
10 months ago Fantastic experience: Recommend. They have always treated my pets with upmost care. Never any issues. Reasonable fees compares to other vets especially for recheck and smaller issues. Dr. Tierhuis is great with my old dog Smokey.
Your review is appreciated Chelsey. We're excited to hear that Dr. Teerhuis has been great with Smokey and that you've had positive experiences at Plessis Veterinary Hospital. Thank you for sharing your feedback.
10 months ago Negative experience: I’ll start off by saying that I have no issues with the care or the people here but I feel corporate polices have pushed the business to cash grabbing. I have 2 dogs and I wanted to have their parvo and dap vaccinations done at the same time to avoid going in every year to get a vaccination done and then be charged a “wellness” check. I was told that was not possible and it’s law to have a wellness check done within a year to have a vaccination, then I told them my one dog was still under the one year “rule” that was done by them and they still told me he need the wellness check then I told them he also had a complete check up and in-depth blood work from a different vet in January then they said it wasn’t done by them so they wouldn’t accept that. I called an independently owned clinic and had ZERO issues giving my dogs both parvo and dap at the same time, in fact when they give dogs vaccinations they give them both 3 year vaccines as standard practice. This will save me a few hundred dollars over 3 years compared to plessis vaccination policy. This has pushed me out of doing any further business with them.
We acknowledge your concerns regarding our operational procedures and value your feedback. We regret that your experience has led you to seek alternative care. We would welcome the opportunity to engage in further discussion; please contact us at (204) 691-8838.
10 months ago Fantastic experience: I had never brought my Pomeranian there before. I usually go to another clinic closer to my house, but my dog had an emergency and my vet didn’t have time to see him. I was so grateful that they took my dog right away and ran all the tests and diagnosed the problem. I don’t know if he would be ok without them.
Your positive experience is greatly appreciated. We're glad we could help your Pomeranian in an emergency situation. Thank you for sharing your experience Yolanda.
10 months ago Fantastic experience: Dr. Gil is so great! He is so gentle with my dog and he takes the time to thoroughly explain everything to me. The people at the front desk are all excellent as well. They are friendly and kind and understanding. I cannot recommend these guys enough! They are awesome!
We are delighted to hear about your positive experience with our gentle care and thorough explanations. Thank you for recommending us!
10 months ago Fantastic experience: So friendly and gentle with my Ellie. Always a great experience here.
We are delighted to hear of your favorable experience with Ellie at Plessis Veterinary Hospital. Thank you for your valuable feedback.
10 months ago Negative experience: **** It has been one month since I made my review. The appointment for A that was kept, has died yesterday. **** Our hearts hurt so much. I mentioned in my review the lack of proper examination. It turned out Annika had a MASSIVE tumour in her stomach (that ruptured and started bleeding). No proper palpation or percussion was done. The vet also pushed for a dental, she would have most likely died on the table. Original review: I have no clue what happened to this vet office, although it has completely gone downhill. My mother and I have been brining our 2 dogs each for years, I have officially changed all 4 dogs to Sage Creek Vet (highly recommend). I had a 9am appointment last Friday. I legit cut the tip of my finger off in the morning (I would upload the photo, although I believe Google would remove). I did a courtesy call saying I’ll be a little late due to said situation and the lady on the phone said no worries see you soon. I mean 15 minutes late- not hours. Accidents happen. I received a call about 10 minutes later from (Kira?) stating I can no longer bring my dog in (our first dog appointment of the day) due to them not being aware that I was still coming. I explained that I legit JUST called 10 minutes prior about cutting myself. It sounded belittling to the way I was spoken too: “well ya, it’s not that I don’t believe you, although when someone does call stating their going to be late, we will ad it to the file and I see no notes”. I thought I maybe made a mistake on the vet I called, I doubled checked and confirmed I just spoke with someone. After speaking to the lady, I was upset as the professionalism lacked. I stated I will switch the dog’s vet. About 5 minutes later, she called back stating she spoke to the doctor and I can now bring my dog in, as her other appointment was early LOL. I declined. I had other appointments that day- I said to keep (A’s) appointment time and cancel the others. When I arrived at 12:15 for the 12:30 appointment they stated (A) was scheduled for 12 and can no longer be seen. I received a text the day before how (B’s) appointment was at 12, and (A’s) at 12:30. I also booked it this way so (A) would be last and I could take her for a bath! Clearly I wasn’t impressed or happy. Who would be. I had to deal with snotty behaviour while they “checked” if the doctor could still see her. The examination and vaccinations took maybe 10 minutes. The doctor looked in her eyes, ears, teeth, listened to heart, and quickly felt her over. A 3 minute examination for $90. My spouse and I both work healthcare just adding. Well if (A) was properly examined, the doctor would have mentioned the large dry patches on her elbows (missed). No joint movements were checked (senior dog). No palpation done to check if (A) was in pain anywhere. No mention about her teary eyes, or if a lubricant to keep eyes moist was available. I will stop there. Let’s mentioned (A) is extremely overweight and according to doctor it would take about 8-12 months to loose the weight. The mention of a dental was HIGHLY pushed. I had to mention (A) is 12, and extremely overweight as mentioned, that’s a death trap for anaesthesia. The doctor “apologized” in the room for earlier. Honestly, it didn’t seem sincere, just a “I should say this” type of thing. Maybe it was? $350 for $10 minutes. Wellness exam, 2 vaccines and 12 months of heart worm prevention. You decide if it’s worth it.
Thank you for sharing your feedback; we appreciate you bringing your concerns to our attention. We are committed to providing exceptional service and are genuinely concerned to learn that your experience did not fully meet expectations. Plessis Veterinary Hospital highly values your input and will utilize this information to improve the quality of care we provide. We understand your concern regarding the cost of the visit and would like to assure you that we are dedicated to providing optimal veterinary care while managing the operational expenses of our practice.
10 months ago Positive experience: Our vet was very thorough and kind. Explained things about my dog no other vet has ever explained before. Front desk staff was not very professional or welcoming. As they are the face of the business, they could use some customer service training to make people feel welcome. Wait was long 35 min after my scheduled apt time.
We appreciate your valuable feedback, Stacey. We are truly disappointed to hear of the instances of unsatisfactory service and the prolonged wait time encountered. We are grateful to learn that our veterinarian provided compassionate and thorough care for your animal companion.
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