Moncton Animal Hospital

Expérience fantastique: I always receive the best service when we visit for any service. Everyone is so nice and helpful when dealing with Kaylee (dog). And she is always happy to come in, even for her shots.

Expérience fantastique: I cannot say enough about the staff at the Moncton Animal Hospital. They go above and beyond. They are an amazing team and I’m very grateful for them.

Expérience fantastique: i love this place ! the 2 vetenerians that work there are super friendly , smart , very helpful. the staff at front desk are also very nice . this is by far my favorite vet !

Expérience fantastique: 16 years with Dr Cook and always the best experience and care.

Expérience fantastique: Great experience! Sir Winston was happy to see Dr. Amy and loved all the treats

Expérience fantastique: Dr Cook and his staff have always been the greatest. They take great care of our Luna! Would refer them to anybody anytime!

Expérience fantastique: We always get great service. Thank you for your dedication and love for animals. Been a client with Moncton Animal Clinic for 30+ years.

Expérience fantastique: Absolutely the best vet in Moncton. Staff really go out of their way to accommodate us . Thank you all from Oliver

Expérience fantastique: I have been going to this vet for quite a while. The ease of scheduling an apt to getting prescriptions or ordering food is great! 5 stars!

Expérience fantastique: ~☆ THANK YOU SO VERY MUCH "DR. FRANK COOK" (Veterinarian Doctor) @MONCTON ANIMAL HOSPITAL for YOUR EXCELLENT, COMPASSIONATE CARE and YOUR PROFESSIONALISM, GENTLE MANNER towards Animals & their Owners ✝️, Your KNOWLEDGE & DEDICATION in HELPING "Floydd my Cat" in an EMERGENCY NEED for his "Aural Hematoma" (Visit on Feb. 10th/26 & again tomorrow Feb. 12th/26 for his Medical Procedure). Dr. FRANK COOK you are THE BEST and an AMAZING Doctor & your STAFF ARE SUPER COMPASSIONATE & CARING as well (CSR - Kaileigh, Vet's Assistant Hannah, Kerry, Kadence & all Staff) in handling Emergencies in a Quick, Efficient Manner. THANK YOU SO VERY MUCH for Floydd's EXCELLENT CARE & Meds' Prescriptions & Medical Procedure ~ YOU GUYS ARE JUST AMAZING & THE BEST VET HOSPITAL in the area by also accepting appointments through NB Programs !!! (Floydd is already feeling better )☆~ ** Attached photos of "Floydd's" Medical Visit @ Dr. Frank Cook's Office including a few of him & his brother "Elliott" @home. *** MAY GOD BLESS YOU ALL (& Families) ✝️ ~ LOU

Expérience fantastique: We know we're taking Riley where he'll get the best treatment. Each and every one at Moncton Animal Hospital are professional, polite and give Riley only the very best care. We're fortunate to have them.

Expérience fantastique: Super friendly staff! Our dog had a bad experience as a pup at another clinic so she's always apprehensive in that environment. Dr. Tony was very kind and patient with her. Would recommend to anyone

Expérience fantastique: Very dedicated and knowledgeable team!

Expérience fantastique: We took Dexter, our red tabby, in for his yearly exam yesterday. Kaileigh was great to deal with and, per usual, Dr. Cook was a pleasure. Wonderful and welcoming animal hospital. We feel very comfortable relying on the Moncton Animal Hospital for our pets.

Expérience fantastique: We have such gratitude for the care given to us by the team at Moncton Animal Hospital. Having three small dogs to care for we rely on the expertise of our vets. Dr. Amy and Dr. Cook have been so very good to our family. With our oldest dog Ms.Brandi we were given prompt referrals and the follow up from the clinic was outstanding. When it came to making decisions about our girls the team was understanding and supportive. We can not thank the team enough.

Expérience fantastique: I had four visits here with my new kitten for her vaccines, and the experience was great. The vets were very patient and thorough, and they always took the time to answer my questions. The staff is friendly, professional, and provides excellent customer service. I really appreciate the care and attention they give, and I’d definitely recommend this clinic.

Expérience fantastique: All of my furbabies have gone to Moncton Animal Hospital since 2005 . Dr Cook and his staff have provided me the best treatment and care possible and I will always support them. They have been there through good times and the bad . I will always be grateful for their care and support.

Expérience fantastique: When our beloved Doberman became sick I could not get an appointment for her to be seen by our regular clinic. We called around to many clinics who were unable to see us. With the dog suffering we were frantic. Moncton Animal Hospital gave us an emergency appointment and Dr Frank Cook was the kindest soul to us at a most difficult time.

Expérience négative: I arrived on the cusp of it turning 6 PM, an hour before close according to their website. Acadia called ahead to ensure their pharmacy system was accurate and, hopefully, give them the chance to fill the script before I arrived. But, instead of being willing to explain or communicate anything, one of the staff at reception (mostly bald w/ a bit of fuzz for a beard) just decreed "We're closed." Every time I tried to speak, he'd similarly proclaim "We're closed." When I finally was able to say what I needed to, he confirmed they do have the medication, that the talked to Acadia ("But that was 10 minutes ago"). But he would not or could not provide the script, "we're closed." He didn't clarify. The door was unlocked. There were two members of staff at the front desk. The posted times on the website are evidently wrong. It'd have taken nothing to say "We spoke to Acadia but our system is down. You'll have to go to Riverview," after just letting me ask my question. It would have saved us both some time and at least not made a bad situation worse.

Expérience fantastique: Friendly staff, next to no wait time, vet was great with my puppy 1st vet visit. They also carry a quite a large assortment of pet food and toys.

Expérience fantastique: Always helpful and polite. My girls love them and always get treated great

Expérience fantastique: We had a great experience here. The vet was so kind to our dog! He was funny, charismatic and I could tell he had a love for animals.

Expérience fantastique: Moncton Animal Hospital was great with our three dogs! They accommodated all of them for their vaccines without any hassle. The doctors and staff were very friendly, professional, and caring. Plus, they're open on Saturdays, which is super convenient. Highly recommend!"

Expérience fantastique: The staff at the clinic were friendly and professional. All of my questions were answered. And I will have proper “training” to be able to manage my cat’s diabetes.

Expérience fantastique: This facility is one of the best you can choose for your pet. They are caring and so very compassionate. It was such a relief to have them go above and beyond what you would expect from a business. In my opinion I think the New Brunswick Health care could take a lesson from the staff at this animal care facility. They made my grief a little easier by walking me through what options I had available to me. If you have a pet that is much more than just a pet, but a very loved part of your family, and you require care for them. The Moncton Animal Hospital, Dr. Tinoco, and the staff at this facility are the wisest choice you can make for your dear family member. I have nothing but gratitude for the care Lilly Rose received, and the guidance provided to me. Thank you so much. Joan Biseau

Expérience fantastique: Exceptional staff.

Expérience fantastique: Very friendly staff, prices are competitive. The vets are knowledgeable and give sound advice.

Expérience fantastique: Excellent

Expérience fantastique: So far I have been 3 times with my cats. Each time my cats were treated like the patients. The Vets were kind and caring. The costs were very reasonable. The staff was amazing!!! I would highly recommend them!!!!

Expérience fantastique: Very professional and I've had all my question answered..

Expérience fantastique: I have been taking my pets to see Dr. Cook for over 15 years now. My first dog Riley was treated so well by this clinic from the time he was six weeks old until the day we had to put him down at 14 years of age. They even sent me a card after we had to put Riley down to let me know they were thinking of me and my family. I do find they are a bit more expensive than the other clinics but this vet has been in business a long time and has seen many different conditions therefore really knows his stuff. When I got my two new puppies I didn't even consider the other vets. He is very thorough in his examinations before he treats anything. They will often times call after anything has been done to see how the dog is making out. Love the techs and office staff as well. I would recommend them to anyone a thousand times over!

Expérience fantastique: We’re not clients but we had to take our cat in and couldn’t get an appointment at our regular vet. The staff at Moncton animal hospital got us in the same day and treated us so well! Unfortunately we had to say our goodbyes to our baby that day but I couldn’t have asked for a better experience. All the staff was so kind and I’m so grateful for them. They gave us all the time we needed to spend the last moments with our boy before he crossed the rainbow bridge. They took prints of his nose and paws, and a little tuft of hair and put it in a little, tiny glass jar. I cannot explain how much that means to me to be able to see those keepsakes every day and remember him <3 Thank you all at Moncton Animal Hospital for all that you do each and every day for our pets!

Expérience fantastique: My little girl got an infection a week after her surgery. The doctor took her in immediately and told me how I could help her during the process. I had to return again the next day and the doctor gave her medicine to help the infection. They were all helpful in caring for her and instructing me on what to do to keep the area clean. The bodysuit is much more comfortable and human than the coon. She is doing better now. The doctor wants to see her in a week. This hospital has my confidence.

Expérience fantastique: Been using them a long time and the best of Vetinary care

Expérience fantastique: Very caring and professional staff. We always come here for our coco. Thanks to Moncton Animal Hospital to take care of him always

Expérience fantastique: He’s been doing this for a long time, some would say he’s a vet. ;) All jokes aside, love bringing my pets here, the staff is awesome!

Expérience positive: The staff great, polite, nice, very compassionate towards me and my milo. BUT when it was time to pay the bill, wow I almost fainted. I love my babies then then my children! oops! Seriously there my life & would do anything for them. 2 trips, and needing tests and to treat his unknown infection cost me a little over $1100.00. where’s the compassionate now! Crazy but it had to be done right!

Expérience fantastique: Excellent staff

Expérience positive: The doctor was attentive to our questions and gave us the attention needed for our pet. It's our first time at a vet here in Moncton, NB. Definitely, we will come back when needed

Expérience fantastique: When it was time for my best friend to cross the rainbow bridge, the team at the Moncton Animal Hospital helped me through. They were ultra professional. They didn't pass any judgment, offered me some solutions, but didn't push any agendas which could have made them more money like 3 other vets did that same day. They were kind and gentle with my dog, they were amazingly accommodating and kept the clinic open after hours to help me out. They even sent a nice card and a paw print in the mail. I can't say enough good things about them.

Expérience fantastique: Had to take my 17 year old Maltipoo in today to be put to sleep,, from the minute I walked in the door I was greeted with respect and compassion. Dr. Cook was very understanding, explaining everything, what would happen and very caring. Giving as much time as I needed. All the staff were great.

Expérience fantastique: Very good vet.

Expérience fantastique: Awesome work they do absolutely great staff

Expérience négative: Took my pup in to get spayed and paid $750 for procedure ,ridiculous price, if I knew they were gonna charge me that much I would have gone elsewhere.

Expérience fantastique: We had an appointment with Dr. Yaroslav, very competent and qualitative advice. We are satisfied with our visits. Very pleasant staff, they explain everything. We are glad that we chose this hospital.

Expérience positive: They take your feelings into consideration they seem genuine, and its not all about the money but still very pricy.

Expérience négative: Not at all happy with our visit, we had such an amazing visit the time before, but that vet is retiring and the new one dumped our cat out of her kennel landing on her back, very rough with our girl needless to say we are going to another vet from here on out

Expérience négative: Called cause my dog was having a heart attack, been bringing all my animals to the. For years. Was told " we have no openings go to the hospital" my dog died on the way. Thank you so much will NEVER be back

Expérience fantastique: What a great place. I took my Lou Lou to be spayed and I was very nervous. When I left I felt confident that they would take the best care of her. The staff - all of them - were so friendly and re-assuring and explained everything to me. I would take any one of my pets there for the excellent care they provide

Expérience fantastique: Very good experience for our cat Pepper’s nail clipping. Pleasant staff, job done quickly and efficiently

Expérience fantastique: I highly recommend bringing your pets here. The staff truly care about you and your pets needs, a huge shout out to this place and too Dr. Cook especially. He is an amazing dr and a true animal empath in my opinion.

Expérience fantastique: Dr. Cook and the staff were amazing! My dog caught kennel cough despite being vaccinated and they took me in the same morning I called. They were so friendly and they eased my anxiety about the whole situation. I am so thankful I found them!

Expérience fantastique: Staff were very friendly. Service was quick and the Vet himself was very knowledgeable and personable. Would definitely recommend!

Expérience négative: My wife when in for second opinion for my dog Bella we went 1 mouth ago they said every thing is good but she is getting worst The person at the counter made the appointment with the same doctor that we specifically said we wanted a second opinion then my wife and son said that its not what we asked for he responder if you don't like it you should go some were else wow !!!! so disrespectful !!! been client there for 7 year

Expérience fantastique: Very nice staff and great service.

Expérience positive: Friendly staff

Expérience positive: Awesome ppl that work here

Expérience fantastique: Very friendly and professional.

Expérience négative: Feel a bit blindsided with my dog being given 'optional' vaccines during his annual check up. I was not consulted beforehand about them and it was only after they were given I found out they were extra charge AND I have to bring him back and pay more (again!) in 3-4 weeks for the booster!! What I thought was going to be a $200 annual visit turned into almost $400 of 'extra' charges that were not discussed. I will be taking all my pets to a new facility where they will discuss what they are injecting into my pet(s) and have my permission to do so and not make the decision to add extra charges to my bill without my consultation.

Expérience fantastique: Amazing doctors, fast service

Expérience fantastique: Very helpful people and excellent facilities. They're first concern is always our family; fur covered, not so furry, and us. Couldn't feel in safer hands.

Expérience positive: They were excellent when I took my feral mother cat Lily to get spayed although they do try to get you to pay for extras like blood work and an IV. Between my cousin and I we kept the three kittens. Out of the blue I find my kitten Annie has an enlarged heart. That cost 500 dollars for blood work and xray. 1300 dollars all together and Annie was not fixed plus medication for Annie. My cat kept throwing up the medication. I stopped giving it to her. She acts like a normal kitten. Anyway the vet's office projects costs that will run into the thousands of dollars yearly with blood work, regular appointments and specialist visits as well as other tests. I said no and they keep phoning to get me to agree to this. Five times they contact me and so on. I had to block the number. Annie acts like a normal kitten. If at some point she begins suffering I will have her euthanized humanely. Seriously though whose cat is it? They make me feel like an ogre because I won't spend thousands or tens of thousands on a cat that does not act sick on a fixed income.

Expérience fantastique: very good always helpful when needed

Expérience négative: I went to get my cat spayed they asked me if I wanted bloodwork and the lady told me it was 50$ I agreed and signed turns out it was 200$ And they couldn’t do anything because I signed the paper. And then the receptionist tried to sell me a cone for 12$ after I asked for one like I’d give them any more money after I got ripped off.

Expérience fantastique: Super friendly staff, very accommodating and knowledgeable. They take such great care of our cats and dog :)

Expérience négative: teach the people answering your phones to have even an ounce of compassion for what people are going through when they call you

Expérience fantastique: I took my dog, Deuce in to see them at the veterinarian centre staff were wonderful! Polite! Friendly and I was very surprised at the reasonable prices that they are offering. Well done and thank you

Expérience positive: Excellent Vet. He was very gentle with my Sophie and knowledgeable and articulate. Really appreciate his care and providing information.

Expérience positive: Although they are no french speaking people there very friendly and efficient

Expérience fantastique: New client and my little buddy is very happy with the attention he gets here.

Expérience fantastique: Very grateful to have gone to this clinic with our sweet baby boy. The staff was friendly and our vet went above and beyond what I have ever seen anyone do. She called all over Canada and down Maine to find the information and medication we needed to help our boy.

Expérience fantastique: Wonderful, caring, loving staff, it may take a little while to get in but it's most definitely worth it for the amazing care!

Expérience fantastique: Staff were very friendly. Service was quick and the Vet himself was very knowledgeable and personable. Would definitely recommend!

Expérience fantastique: Dr. Cook was so attentive and understanding. Amazing vet!

Expérience fantastique: Friendly front desk lady's they helped me with my questions about a over the counter product for my cats and the price for my products was surprisingly very affordable . I would definitely recommend!

Expérience négative: Too much expensive.. cost me 600$ to put my cat down and to have his ashes. Plus they lost the kennel and I was supposed to receive a nose print and other things wich I did not received that at all!

Expérience fantastique: We recently visited when our new rescue dog needed a check up, service was great and the staff were amazing. It was our first visit but I noticed how the other animals react to being there. Every pet we saw was so excited to come through the doors that says something to me about the people working.

Expérience négative: Took my dragon there for an arm issue went in 2-3 times for this issue and was basically told nothing could b done. They weren't sure if it was an infection? Got her some oral medications and a yr later her arms still the same. I think it's dislocated or broken they didn't think so the x rays to me looked like it was and the way it feels I asked if it was could they do surgery? He said no which I was blown away since I've seen it done on a dragon. Hundreds of dollars later and 1 year later no improvement in my Sweet girl also twice now I called made the appointment once I got there called to confirm that I was there with my pet and both times had no record of me having an appointment which made zero sence I don't know who's booking appointments but fr this to happen twice is unacceptable not the help I was hoping for. My lizard is still in the same boat with one arm 3 times the size it should b :(

Expérience positive: Lovely visit today the team was helpful but hard on the pocket book . But we love our fur babies.

Expérience fantastique: They were awesome with my senior dog she is feeling much better

Expérience fantastique: Great experience. I needed an urgent appointment and was seen the next day. The doctor and staff were friendly and helpful, covid precautions in place and the cost was very fair.

Expérience fantastique: Perfect:)

Expérience négative: Previously i had gotten my female bunny spayed here about a year ago and had no problems, so naturally I made another appointment this time to neuter my male bunny. I made the appointment 3 months in advance and had the appointment confirmed the day before, however when I got there they told me that they had no appointments for surgeries that day and asked me to check if I had the right place. I did, the number on the confirmation message I had received matched the number for the clinic. After that, the staff informed me that they stopped providing that 2 months prior to the day of my appointment. However if that was the case, shouldn't I have been notified about this when they stopped doing them? If they don't provide the service anymore that's fine, nothing can be done, but to add insult to injury they recommended me to another clinic that also doesn't provide that service. I will certainly not be back after this experience, I will take my business elsewhere.

Expérience fantastique: Love them

Expérience positive: Had a great vet found the wait lo g for emergency!)

Expérience fantastique: I could tell everyone there really cares about animals

Expérience fantastique: excellent service in this pandemic times, still able to give that personal service when the need arises. tyvm for doing what you do.

Expérience fantastique: Great service!

Expérience fantastique: I have had many, many pets over the years. Dr. Cook and his staff are great.

Expérience positive: Fast service, friendly staff. Covid protocols in place, and they will come out to get you in the car.

Expérience négative: Extremely rude staff.... they had an empty parking lot had to run across the street for a receipt and as soon as I closed my car door the staff was out yelling at me across the parking lot... will never go to this vet ever and it's sad because I own 5 animal who will one day need a vet

Expérience fantastique: Ziggy’s least favourite spot. We got him micro chipped here, and it was nice and smooth. Friendly staff.

Expérience positive: My experiences with the vets has been great over the last 10 years. The staff are all very friendly. The only complaint I have is that when they say they will call back they don't always do.

Expérience fantastique: I trust them with my dogs

Expérience fantastique: Very polite and cheap, definitely will stay my fur babies doctor

Expérience fantastique: Friendly service never had any issues

Expérience fantastique: Everybody here was SO Nice to Karma. She got her shots, her nails done. You can see how stressed Karma is from her first visit to the vet: not one hair is shooketh. Truly Nice folks!

Expérience fantastique: Lovely staff and veterinarians! I've only been in 3 times but each visit has been pleasant and I appreciate their follow-ups and text reminders for appointments

Expérience fantastique: Very caring and kind.

Expérience fantastique: We use Moncton Animal Hospital to care for all our small animals, including our rabbits, rats, and guinea pigs. It is difficult to find vets with expertise in pets that aren't cats or dogs. Moncton Animal Hospital is the clear leader for expertise in pocket pets. Dr Cook takes the time to explain everything and give clear instructions and expectations. We are really lucky and thankful to have such a helpful vet in our area!