Kenmount Road Animal Hospital

173 Kenmount Rd, A1B 3P9, St. John's

Welcome to Kenmount Road Animal Hospital, your trusted local veterinary care provider in St. John’s! Our dedicated team believes that pets are family, and we strive to deliver exceptional veterinary services tailored to meet the unique needs of your furry companions.

At Kenmount Road Animal Hospital, we offer a comprehensive range of services including routine wellness exams, advanced diagnostics, vaccinations, surgeries, urgent care, and specialized pet dental care. Our facility is equipped with the latest technology, such as digital and dental x-rays, ensuring that your pet receives the highest quality of care.

Founded on the principles of compassion and integrity, our veterinary practice prides itself on fostering a welcoming and supportive environment for both pets and their owners. Our skilled and compassionate team is ready to provide the treatment and care your pet deserves, whether it’s a simple checkup or emergency care.

Experience the Kenmount Road Animal Hospital difference—where every pet is treated with the love and respect they deserve!

Opening hours

  • sunday: (closed)
  • monday: 7:30-18h
  • tuesday: 7:30-18h
  • wednesday: 7:30-18h
  • thursday: 7:30-18h
  • friday: 7:30-18h
  • saturday: (closed)

Our comment from InfoVet about Kenmount Road Animal Hospital:

Comprehensive Care with a Compassionate Touch

Kenmount Road Animal Hospital stands out as a premier full-service veterinary practice in St. John’s, NL, dedicated to treating pets as beloved family members. The clinic combines advanced medical technology with a warm, welcoming atmosphere designed to put both animals and their owners at ease. From routine wellness exams to complex surgical procedures, the team utilizes state-of-the-art digital and dental x-rays to ensure accurate diagnostics and effective treatment plans.

Expert Veterinary Team and Specialized Services

The hospital is staffed by a highly regarded team of veterinarians, including Dr. Laura, Dr. Chelsea Tuff, and others, who are frequently praised for their expertise, patience, and genuine affection for animals. Clients consistently highlight the doctors' ability to explain medical options clearly and provide thorough, attentive care. The clinic offers a wide range of services, including:

  • Advanced Diagnostics: Utilizing digital imaging and dental x-rays for precise assessments.
  • Surgical Care: From routine spays and neuters to complex procedures like soft palate surgery for brachycephalic breeds.
  • Dental Health: Comprehensive dental cleanings and extractions to prevent pain and disease.
  • Preventive Medicine: Vaccinations, parasite control, and personalized wellness plans for every life stage.
  • Exotic Pet Care: Professional and knowledgeable treatment for non-traditional pets.

A Supportive Environment for Every Journey

What truly distinguishes Kenmount Road Animal Hospital is the exceptional emotional support provided to pet owners during both joyful and difficult times. The staff is renowned for their kindness during end-of-life care, offering private, peaceful spaces and gentle guidance to help families say goodbye. Additionally, the clinic provides value-added services such as professional grooming and a highly-rated doggie daycare, ensuring holistic care for your pet’s physical and social well-being. Owners frequently mention the team’s responsiveness, fair pricing, and the comforting follow-up calls that demonstrate their commitment to long-term pet health.

Services

Hospitalization

Kenmount Road Animal Hospital: Reviews

4.7/5 (186 Reviews)
Nancy Snow Posted on Google 2 months ago

Fantastic experience: I’ve had quite a few visit to this clinic over the last several months. They are the absolute best. I’ve always been able to book an appointment easily, when my pets required urgent care I was able to get them in quickly, my pets received the best care I could ever hope for. If you’re looking for a clinic that truly cares about your family, this is the place to go!

Richard Budden Posted on Google 2 months ago

Fantastic experience: this is a great place for exotic pets they are very professional,understandable for whatever your pets needs and they take very good care of your pet....great job.....hats off to the people who work there....thank you so very much.....

Jacqueline Broderick Posted on Google 3 months ago

Fantastic experience: So patient and kind

MCM MUNCH Posted on Google 3 months ago

Fantastic experience: I can’t say enough about how wonderful this clinic is. So concerned about your pet and you! They do everything they can to help.

Luc L'Ecuyer Posted on Google 3 months ago

Positive experience: Great vets. Very responsive and caring!

shanell hussey Posted on Google 3 months ago

Fantastic experience: The most respectful, caring, kind hearted staff I’ve ever dealt with! Their hearts are in the right place. They don’t slap you in the face with an insane bill. I had an emergency with my kitty that didn’t make it a few weeks ago, I called and they got him in immediately and took care of him so fast, respectful and gentle. The staff spoke so caring and soft while having my kitty put to sleep. I don’t think I will ever go to another vet clinic again!

Erin Tilley Posted on Google 4 months ago

Fantastic experience: The staff is so sweet and helpful I recommend them 100% for your furbabies.

mark thompson Posted on Google 5 months ago

Fantastic experience: The staff are very kind, helpful and most of all took wonderful care of our Thembu, who is recovering well

Kellie Creighton Posted on Google 7 months ago

Fantastic experience: Great vet.very knowledgeable.

Anna O'Grady Posted on Google 7 months ago

Fantastic experience: To say that the staff her are exceptional would be an understatement. Time after time they have cared for our pets with compassion and warmth. We are so lucky to have a vet service like this one. Dr. Laura's compassion and expertise is especially incredible.

Roxann White Posted on Google 7 months ago

Fantastic experience: Professional and compassionate

Michelle Skinner Posted on Google 7 months ago

Fantastic experience: Staff and doctors are superb called in the morning with a sick dog and after chatting about her symptoms, was advised to bring her in right away. We've been going here for over 6 years and have had nothing but perfect treatment.

Hannah Cormier Posted on Google 7 months ago

Fantastic experience: They took exceptional care of my little chi for his dental surgery and neuter. He is healing wonderfully.Also much more affordable than I was anticipating for 8 extractions! Before meeting the team I was worried I would be seen as a bad dog mom since his teeth had gotten so bad but I was received with zero judgement, thank you!

Ryan D Posted on Google 8 months ago

Fantastic experience: Friendly, accommodating, professional.

Terri Fagan Posted on Google 9 months ago

Fantastic experience: I must say I am so impressed with Kenmount Road Animal Hospital. last week my 19 year old cat became very unwell and at the last minute they fit us in to say good bye to our beloved cat. When we arrived we were led to a beautiful room with low lighting, soft music, treats for both humans and kitties. very peaceful and calm. The staff members came in and spoke with us and told us all about the procedure and the vet checked her over. Gave us plenty of time to enjoy our last moments with our pet. It was obviously not a good thing to say goodbye to your loved pet. but they made the experience so much easier and relaxing. Even tho it was almost closing time we were not rushed at all. it was probably the best experience I have ever had in a customer service actually people caring about your feelings. ever since the appointment even my mother had not stopped talking about how sweet and caring every staff member was. thank you Kenmount Road Animal Hospital for helping us through this sad time with your kindness and support.

Gen Escobar Posted on Google 10 months ago

Fantastic experience: Years ago, when this clinic was first opening, I had a rabbit who had gotten really sick. I called to make an appt, and they hadn’t even officially opened the clinic yet. Opening was set for the next day. However, they said that it sounded serious and got me to bring my bunny in that day! They were in the process of setting up the front shop but still took the time to see him. That really showed me how much they care about the animals there. Dr. Laura specifically has been following my cats for the last couple years and she has been fantastic. When we had to unfortunately euthanize one of our kitties, she was so compassionate and understanding. She helped us all the way through that horrible situation. I’ve had nothing but positive experiences with all the staff there and I really do trust them

krista smith Posted on Google 10 months ago

Fantastic experience: Staff are great!

Shelby Arnold Posted on Google 10 months ago

Fantastic experience: This clinic is always clean, the staff are warm and kind and know their stuff. We trust them with our sweet kitties! One of our cats has had dental work, our other was spayed here. They also supported us through the passing of one of our cats. Very very solid clinic.

nitish bajaj Posted on Google 10 months ago

Fantastic experience: The doctors, nurses, front desk staff and everyone working there is so genuine and professional. We are taking our kitten(Fluffy)there since we adopted him and everytime it has been a five star experience.

Connie Noseworthy Posted on Google 10 months ago

Fantastic experience: My Jack russell dino was bitten by another dog. At first I thought he was ok but within a few days he was really Sore. Saturday morning I called Kenmount Road animal hospital and I had Dino in within a few hours. The staff are so compassionate and caring , you know your fur baby is in good hands. Dr. Laura was so through and caring, she did a great job treating Dino. Turned out the bite was infected. Dino is on the mend and he made more new friends Looking forward to our next visit for wellness. Sincere thanks for your help, support and kindness. Connie Spaniards Bay

Sheldon Loder Posted on Google 11 months ago

Fantastic experience: Friendly, knowledgeable and clean

Morgan Kelly Posted on Google 1 year ago

Fantastic experience: Very understanding and kind. Reasonable about pricing and does not jump to take money unless necessary!

Kevin McDonald Posted on Google 1 year ago

Fantastic experience: Very good to deal with,staff is very compassionate.I’ve had 2 dogs euthanized there ,staff were fantastic and very supportive

Courtney Clarke Posted on Google 1 year ago

Fantastic experience: Our local vet was unable to see us for 2 months so I called a vet that we had used previously. They were also unable to see us until 2 days later but referred us to their sister hospital, Kenmount Rd. We got in that afternoon and we've been here twice in the past month. The staff have been nothing but friendly and informative. We will continue to drive the hour it takes to get here until our dog is no longer able to make the trips all for the amazing service.

Matthew Oduronbi Posted on Google 1 year ago

Positive experience: Very interesting

David Ford Posted on Google 1 year ago

Fantastic experience: My husband and I have had several cats over our 26 years together and always seemed to cycle between veterinarians, due to either cost or service issues. We discovered Kenmount Road Animal Hospital a few years back and they have been amazing. They have seen us through to the end of life with one of our cats, and currently are treating another's ongoing health issues. Service is amazing and the people are genuinely caring. If you need a new vet, this is the place!

Catherine Stampe Posted on Google 1 year ago

Negative experience: I have no issue with Staff at the clinic.They were excellent but I do have an issue with costs. I am a senior on a fixed income and yes I love my dog. In the 13 years I have owned him, I have never seen such exuberant costs. I sincerely believe this is a cash grab not just here but all vet clinics. It makes it impossible for pet owners to get care for their pet, thus contributing to pet owners having to give up their love ones or else put them down. This is an ‘industry” that needs some oversight as it is completely out of control. Feb 14- I did get a second opinion and a completely different outcome- because of where the lump is situated on my dog (near his butt hole) I was advised that this would be a risky surgery because of his age and because this is a very delicate area and may cause damage to his anal glands and cause further issues with him pooping and that this was a cyst and could be dealt with without such invasive procedures. I suggest all animal owners get a second opinion - could save you thousands of dollars.

tracey robinson Posted on Google 1 year ago

Fantastic experience: First class vets. Very helpful

Christine Carter Posted on Google 1 year ago

Fantastic experience: Krah doggie day care. Amazing place for my pup

Chris lane Posted on Google 1 year ago

Fantastic experience: The only place I will take my pets. Great staff working there.

Mariella Irivarren Posted on Google 1 year ago

Fantastic experience: Great service! They are always responsive on the phone and the receptionists know my dog Charlie. I get prompt appointment reminders, experienced and knowledgeable vet staff and follow ups after any care to make sure Charlie is doing well. Very happy with this clinic!

Dylan Butt Posted on Google 1 year ago

Fantastic experience: Was dealing with Dr. Rogers, very professional and personable. Explained every option available and was transparent with the prices.

Lucy Way Posted on Google 1 year ago

Fantastic experience: Wonderful staff from front desk to Veterinarian.Bright and sparkling clean.Piper is always shown lots of attention when we visit there and also likes all the treats they spoil her with!I would highly recommend this clinic.

Virginia Bromley Posted on Google 1 year ago

Fantastic experience: Excellent service

Ryan S Posted on Google 1 year ago

Fantastic experience: Extremely polite, professional, and friendly! Would absolutely recommend!

Samuel Landry Posted on Google 1 year ago

Fantastic experience: Really great experience, my cat Daphnée was well taken care of! Laura, the veterinarian was very kind, knew right away how to respond to our multiple enquiries and her assistant was also nice. I recommend!

ba str Posted on Google 1 year ago

Fantastic experience: Great staff and nice clinic.

Mindy Posted on Google 1 year ago

Negative experience: Charged $100 after being told I wasn't going to be charged. They wouldn't even clean my cats wound. Did absolutely nothing and told me I could go home and do it with a face cloth.... was sent away with a post it note for compassionate home care to put my cat down and got a lecture for not getting my cat fixed. Even though there were valid reasons for not having her fixed. Absolutely disgusting behavior. I never make reviews but felt I should warn others of this behavior. Go to a place that cares about your animals enough to at least tell you to have a good day as you leave.

Barbara-Ann Mercer Posted on Google 1 year ago

Fantastic experience: The best service! I would give them 10 Stars ⭐️

Corey Boon Posted on Google 1 year ago

Fantastic experience: This was the first time my Standard Poodle 'Zinnie' and I met Dr. Chelsea Tuff. What an incredible personality! Zinnie fell head over heals in love with Dr. Tuff and endured the physical examination and joint mobility testing without a fuss. Dr. Tuff is an expert with hypodermics. Zinnie didn't even know they had been administered. Great visit for us both and Dr. Tuff isn't just an exceptional animal person she is a wonderful 'people' person as well. We are both very grateful for a very enjoyable visit.

Mike Steele Posted on Google 1 year ago

Fantastic experience: great clinic highly recommend for all pet needs

Tyler Power Posted on Google 1 year ago

Fantastic experience: Today was my first time at the clinic with my dog Carlos. Dr. Tuff and the entire staff are so friendly and helpful, made the whole experience far less stressful!

Michelle Mueller Posted on Google 1 year ago

Fantastic experience: Clean, friendly and prices are reasonable compared to other vets.

Kelsey Trudell Posted on Google 1 year ago

Fantastic experience: Dr. Chelsea Tuff was absolutely amazing!!! 10/10 recommend! She saw our two dogs Reese and Sapphire for their annual vaccinations/yearly exam and she was so thorough and attentive, not to mention so kind and personable!! She addressed all of our concerns and our dogs had one of the best vet visits they have ever had!! Thank you so much Dr. Tuff for making our dogs so comfortable and taking such good care of them, we'll see you next year!

Sandra Rose Posted on Google 1 year ago

Fantastic experience: First time visiting Kenmount Veterinary Clinic as we are new puppy owners. The staff were amazingly friendly and helpful. Will definitely continue Bella’s well being care there!! Highly recommend this clinic and staff to any pet owner.

Nicole Bee Posted on Google 1 year ago

Fantastic experience: Great staff! Dr Laura is a great surgeon!

Stephanie Jones Posted on Google 2 years ago

Fantastic experience: Amazing service, clean facility, friendly staff

Jocelyn Dunn Posted on Google 2 years ago

Fantastic experience: We have been bringing out dogs here for a few years now for routine care and vaccinations. It wasn't until one of our beagles had a couple of seizures did I realize how amazing they are. They got us in quickly. Dr Tuff was amazing. She explained everything and knew the best ways to examine our nervous doggie so that he felt the most comfortable. The front desk staff and technicians have all been great. We are thankful the kenmount team was there when we needed them most and we will continue our beagles follow up with them knowing he is in the best hands. Thanks to all the KRAH staff. We appreciate you

Darrin Greeley Posted on Google 2 years ago

Fantastic experience: Got appointment within 24 hours was not urgent.The reception checked is in and brought us to exam room.Saw vet within 5 min.Asked many questions and she answered.

Selina Rowe Posted on Google 2 years ago

Fantastic experience: The doctor was very kind and helped me with questions I had regarding food, flea treatment etc. She helped me understand my kitten's behavior. It was a positive visit. My kitten was not eating wet food and I had given up on it. But because it is important to her diet, she encouraged me to not give up on her and keep offering it to her. Anyway, I bought a tin of Purina kitten food, essential care and she ate it for her supper. Awesome.!!!

h blair Posted on Google 2 years ago

Fantastic experience: Dr. Van Dyke and the entire team at KRAH are always such a pleasure to deal with and always give lots of love to my pug. He has been a patient of theirs since we brought him home in February 2023 (pic below), and he always has a blast!

Lorraine Brace-Walsh Posted on Google 2 years ago

Fantastic experience: My cat Oscar passed away a month ago and he was dying on my way to the vet in my arms. BY the time I got there he had passed. They were just wonderful. Very kind & compassionate. He was such a sweet cat. He has been cremated now. I have a new kitty now and will be making an appointment to bring her in for a check up shortly. She is only 3 months old so too young to be spayed but will take her there in their capable hands. Her name is Mollie Malone & cute as a button.

Brooklyn Morey Posted on Google 2 years ago

Negative experience: The vet shamed me while I was crying to surrender my cat so he could get a surgery he didn’t need (that most likely would’ve killed him) I went there last year because my cat wasnt eating and was throwing up. The vet told me that it was likely a blockage and that he would need surgery today. I couldn’t afford thousands of dollars on a surgery (im a college student) my mom asked if there was any other way that my cat could get the surgery and the vet said i could surrender my cat, and they could do the surgery that night but I couldn’t adopt him after. I told them that I would need the go ahead from my boyfriend since he pays for the cat, he was the one paying for this appointment and I wouldn’t feel right surrendering the cat without his go ahead. He didn’t answer my calls so therefore I refused. it was friday and they would be closing till monday. they said my cat would likely die over the weekend. I asked if he survived the weekend and my boyfriend agreed could I bring him back on monday to surrender him and he could have the surgery. The vet said no and that I had to choose right now or nothing (which makes no sense to me, is surrender and surgery a friday exclusive deal?) She then shamed me and tried to convince me from leaving with my cat but I couldn’t morally make that decision when the person paying for the appointment would have no say in what happens to him. I wanted to get a second opinion, I got an appointment Monday at avalon animal hospital and to try to get my cat to survive the weekend I spoon fed him water and food in extremely small amounts all throughout the day and night because I believed that after vomiting so much for the first time ever in his life he may of been just too scared and nauseous to eat. His condition seemed to get better as I fed him, he made it to Monday where avalon animal hospital explained to me the “lifesaving surgery” that kenmount tried to force him into was actually a exploratory surgery and even in his current state (10x better than friday because I had been feeding him) that he would likely die if he got the surgery. they told me we could treat his symptoms instead and see if he improves (nausea, dehydration, lack of appetite). His condition improved immediately, he began eating on his own the same day, used his litter box and 5 months later is still completely normal and healthy and has no signs of a blockage he was just too nauseous to eat. no surgery needed. If i listened to kenmount animal hospital he would likely be dead.

Jordan M Posted on Google 2 years ago

Fantastic experience: I could cry writing this review. That's how amazing this place is! I moved to Newfoundland in January and my small dog wasn't feeling well for couple weeks so I contacted them as our regular vet wasn't available. I'm so happy I did. As soon as I walked in we felt welcome and at home. The staff were so kind to us and understanding. Dr. Tuff is by far the best doctor we have ever seen! She truly loves animals and my girl could tell. For the first time she wasn't nervous going to the vet. Needless to say this is our new permanent clinic. Thank you to all the wonderful staff who helped us today. True heroes! Not just for pets, but humans too! My girl is perfectly healthy and now my anxiety is down. You guys are amazing! UPDATE: Unfortunately, I had to move home to Ontario and have a new doctor. It's just not the same at all! Kenmount is so compassionate and kind and they don't gouge! They could have so many times but didn't. This clinic has heart and I'm honestly considering moving back to NL in the next year or so because of this clinic. My dog is my baby and this is the best care she's ever received. So, we'll be back in the future. We love and miss you guys. Love Jordan & Roxy

Erika Forsey Posted on Google 2 years ago

Fantastic experience: Dr. Tuff is so incredible with my dog Elvis, we just left the clinic and from start to finish I felt so reassured and comforted. She’s hilarious, and cares so much about my sweet mans.

Geoff Aylward Posted on Google 2 years ago

Fantastic experience: This animal hospital has very friendly and knowledgeable staff and vets who provide excellent care and advice for the health and well-being of our four year old poodle (who has been with the clinic from the start.)

Elizabeth Hall Posted on Google 2 years ago

Fantastic experience: Love Kenmount Road Animal Hospital All the staff, Doctors and Technicians are super friendly and very professional. They love all their furry patients!! Certainly would recommend this clinic to all

Jesse Clarke Posted on Google 2 years ago

Fantastic experience: Completed Surgery on our cat and even did several checkups after and didn't charge for the appointments. Shows they care about animals and not just about money. We need more vets like that!

Rachel Gilbert Posted on Google 2 years ago

Fantastic experience: Such a lovely team of folks who make sure you and your furry friend are taken care of!

Don Rickward Posted on Google 2 years ago

Fantastic experience: Great service

Maddox Posted on Google 2 years ago

Fantastic experience: Very nice team. From the vet techs to the veterinarians, you can tell they love animals and want what's best for the fur babies.

A M Posted on Google 2 years ago

Negative experience: In my experience there, Dr. van Dyke, needs to find a new profession. I can't say I am extremely impressed with this veterinary service and I've been to a few in my day with my dog. I had a visit and we accomplished nothing. They were more concerned about the "dogs barking" at one point, she even gave him a weird look, wondering about "if they had to muzzle" him during the process than diagnosing him. He's never had to be muzzled, only when given a needle and even then, usually he tucks his head in my arms. A vet who says to me as I'm trying to determine what is wrong with my dog "I'm sorry I have other clients" after a 10 minute over $200 visit, is not someone I in who will invest time or energy. If you are moving to Newfoundland, i do NOT recommend her or this clinic. I left with my dog still sick with nothing, no medications, no intermittent treatments, almost as though, I was just expected to watch him suffer another night and possibly die. Two vets, two weeks later, my dog still has runny diarrhea. I went in was quoted $1000 for an x ray and comprehensive blood work. Maybe I'm just used to Vets in Ontario but asking me to spend $1000 for tests which then you will determine if I need to spend $1000 more after waiting for results seems like the most anti-animal thing ever. I would have brought him to emergency had I known this. I didn't find the vet extremely compassionate per say, or empathetic. It was just business to her. I found the rooms set up awkward with the chairs by the door so if you'r sitting with your dog, he can get to the door or literally is at the door when it is opened, almost asking for dogs to be aggressive as WE ALL KNOW HOW DOGS ARE WHEN DOORS ARE KNOCKED OR OPENED. Hospital demeanor quite cold. Honestly I don't know they were trying to help but I don't have faith with my animal there. I felt it was a money pit. Needless to say I didn't opt for blood tests, I simply couldn't afford it but I wasn't even asked to bring in a fecal sample or anything. My home vet, which we just really got, would run a test, bloodwork, ask for a fecal sample and then tell me what I wished to have done so he had everything there. I usually left with anti-parastiic medication or at least some treatment of soothing nature. I'm just so confused. TWO DAYS LATER SHE GOT BACK TO ME WITH RESULTS. Imagine diarrhea, sitting in a plastic bag for two days, before you sample it. Is that professional? I'm not sure. It is the saddest thing I've ever witnessed in my life. You can't be caring for an animal if you're concern is spewing off large amounts of money for tests. Then I was told because everything has increased such as rent, wages. Well my wages haven't increased. And why am I paying HST on medical services. We don't pay them as humans. So I am paying HST on a vet visit... for the vet to check his heart and tell me he seems okay. I know an x ray may be needed but my dog is lethargic, so nothing - no recommendation of fluids, nothing to get his nutrient intake in the meantime while he lays lethargic. NOTHING. I gave a stool sample and have yet to hear from them. This is precisely why it is key that people have vet visist with every vet to determine which one is right for them. Although they were willing to work with me.. i resolved nothing. My pet is still lethargic, still not eating and still on the verge of dying. How can you call yourself a vet if your main goal is not to keep an animal alive, but to watch it suffer and on the verge of dying. This is quite common in Newfoundland. It's disgusting and sad. I recommend everyone literally drive to PEI or find a private vet as these larger ones, seem to have dollar signs where their hearts should be. My perfectly healthy dog, may now die, because I don't have $1000 for an xray? And this is humane to everyone? Perhaps I'll have PETA look into it for me.comprehensive blood work test $300 plus HST Fecal test $78.00 Plus HST Visit $120 plus HST. (perhaps more affordable than most but nothing was done other than check his heartbeat so for $120 a heartbeat check??

Benz Lexy Posted on Google 2 years ago

Negative experience: Omgosh $1100.00 to get a 5 pound dog spaded this is the highest price in all the metro area of St. John’s AND no discount offered for a rescue AND no discount for seniors on very fixed income!!! HELPING control the pet population is everyone responsible especially a veterinarian clinic!!! Come on gals/guys offer some discounts HERE

Deborah Beattie Posted on Google 2 years ago

Fantastic experience: Just want to take a second to make a post about the amazing care we received at Kenmount Road, Animal Hospital, in St. John’s. We own a pug, Moose and pugs are prone to breathing problems due to small nasal passage and elongated soft palate, unfortunately for our little moose he was no different. He required surgery to help him breathe better. Our own vet here, on the west coast of NL, were not comfortable doing the surgery so we drove eight hours to St. John’s, where we received the best service I have ever gotten from a veterinary Hospital. I cannot recommend Kenmount Road, Animal Hospital enough. They were amazing with Moose, kind, compassionate, patient. Just such great people to deal with. They took amazing care of moose. He had a flawless surgery. Not to mention affordable compared to other Vets with quotes up to extremely expensive prices! They were so patient with the aftercare. I think I emailed/called like 15 times in 4 days and every time I was greeted the same, with kindness and compassion. Moose has to have dental surgery in the up coming months and we would definitely make the journey across the island again. Thank you so much Kenmount Road Animal Hospital !

Hunter Gill Posted on Google 2 years ago

Fantastic experience: Amazing and friendly staff, who are always patient with my anxious dogs!

Donald Saunders Posted on Google 2 years ago

Fantastic experience: Very friendly people and very professional service I highly recommend this place to any pet owner

Sheena King Posted on Google 2 years ago

Fantastic experience: The staff were friendly and helpful. My little dog has anxiety and they treated him so great and made him feel more comfortable. Rufus had a great checkup Great experience over all

T L Posted on Google 2 years ago

Fantastic experience: Saved my dog

Josh Andrews Posted on Google 2 years ago

Fantastic experience: The staff is absolutely amazing, and have called us to follow up on our pets in between visits.

Barry Bowen Posted on Google 2 years ago

Negative experience: I had a dog that was under the care of this clinic. She had diabetes and it was under control. Unfortunately twice when we really needed these guys they weren't there for us. My dog developed a severe infection. I called kenmount only to be told they had no appointments available until the following week and couldn't offer a emergency appointment due to understaffing. We took her to cbs and got that resolved thankfully. Sadly my dog developed another serious issue. ONCE AGAIN I WAS IMFORMED THEY HAD NO APPOINTMENTS AVAILABLE INCLUDING NO EMERGENCY APPOINTMENTS. THEY BOOKED HER FOR A WEEK LATER. MY DOGS SITUATION WAS GRAVE. SADLY WE HAD TO EUTHANIZE DIGGER. I feel this clinic abandoned us twice when we really needed them. I will not ever return there. This place is focused on the dollar. They are quick to want to send you to the emergency clinic on topsail rd. That place is a total rip off. They charge outrageous fees for all services. Dramatically more than regular clinics. I had a few questionable experiences with this clinic before all this went down. Sadly my dog payed dearly for it. Do your self a favor and go elsewhere unless you have pet insurance!

Kayla Butler Posted on Google 2 years ago

Fantastic experience: Really great staff, incredibly friendly. We've seen 2 different vets and both were fantastic - our current is Dr. Laura (not sure how to spell last name) and she was absolutely amazing with our cat. So pleased!!

Natalie Byrnes Posted on Google 2 years ago

Fantastic experience: The staff at KRAH are incredible, they're so friendly and always go above and beyond to see our pets. So thankful we found them for our fur babies.

Cindi Carew Posted on Google 2 years ago

Fantastic experience: My experiences have all been positive. My pets and I were warmly welcomed by staff. My appointment times have always been honoured, and all my concerns during each visit have been acknowledged. The staff are knowledgeable and I’ve come to trust them with my fur babies ❤️

Kayla Blain Posted on Google 2 years ago

Fantastic experience: G’s annual check up. He loves to see Dr. Tuff and she has great patience with him! Always explains things clearly and gives us great piece of mind. The reception staff are also very friendly and professional. 10/10 service always.

SONYA SNOW Posted on Google 2 years ago

Fantastic experience: All the staff are so friendly and you can tell that they absolutely love animals they treat. The doctors take time to sit with you and talk about your pet and any issues they are having. I would highly recommend this clinic and especially Dr Marshall

Kristen Storey Posted on Google 2 years ago

Positive experience: Great staff, but horrible for answering the phones. Have had multiple days where you can't even get a person on the phone all day long. Definitely need more staff in the front to accommodate that.

Han Posted on Google 2 years ago

Fantastic experience: Great service, polite, and great location!

Justin Canam Posted on Google 2 years ago

Fantastic experience: The best around!

Brenda Rich Posted on Google 3 years ago

Fantastic experience: I really like the service, and the calls to check on my puppy to make sure there aren't any side effects to the vaccinations and to check to see if he is eating and drinking well. The staff are all super friendly and it seems like they have good teamwork and they look like they enjoy their jobs. The Vet is super with my pet.

bev penney Posted on Google 3 years ago

Fantastic experience: I love taking my pets to Kenmount Road Animal Hospital as the are always welcoming and my vet Dr.Chelsea Tuff she treats my pets as if they were hers..she is the best!

Joan Rumsey Posted on Google 3 years ago

Fantastic experience: I have been a client of Kenmount Road Animal Hospital since it opened. I am very pleased with the care given my pets. Through both happy and sad outcomes the compassion and concern of the vets and all the staff has been outstanding.

Ronnie Gosse Posted on Google 3 years ago

Fantastic experience: Vets there are very kind and explain and help you with everything

Phillip Hickey Posted on Google 3 years ago

Fantastic experience: Excellent experience recently. I accidentally purchased the wrong food for my pup recently. He has a very specific diet and there are 2 bags that look very similar. I accidentally purchased the wrong one (10kg worth). Special diet food is quite expensive, so I was relieved that the staff would refund the bag I had purchased even though I had opened it (unused, but opened). They were also great to deal with and understanding in the phone. Thank you KRAH!

Reed Hanlon Posted on Google 3 years ago

Fantastic experience: We had a great experience here with getting my mom and sister‘s dog neutered. They were great with him, and left them at ease. When ready from recovery, they shower us the items needed for recovery and we’re very thorough with their instructions. Great staff and friendly front desk service.

Ashley Oates Posted on Google 3 years ago

Fantastic experience: My dog is a bit problematic but the staff seem to have no problem examining her. I get her prescriptions regularly from here and glucosamine supplements. Also nice and friendly staff.

Drew Ennis Posted on Google 3 years ago

Fantastic experience: Excellent customer service and truly compassionate and caring vets and techs. Cant recommend enough!

Nikki M Posted on Google 3 years ago

Fantastic experience: Was there with a friend but from observing while waiting the staff are exceptionally friendly and welcoming

Ian Hillyer Posted on Google 3 years ago

Fantastic experience: Nice, friendly place and Doctor really good!

Tami Kelland Posted on Google 3 years ago

Fantastic experience: They care about my pets. Everyone is great there.

Nancy Connors Posted on Google 3 years ago

Fantastic experience: Our fur baby Duke loves to see the staff of kenmount road animal hospital. They are so very friendly and knowledgeable. Wouldn't take him anywhere else.

Evan vincent Posted on Google 3 years ago

Fantastic experience: Wonderful staff, that took the time to discuss the very best for my little guy.

Cara Pardy Posted on Google 3 years ago

Fantastic experience: KRAH is awesome! Everyone is so professional, friendly, kind and courteous. We felt more welcome there, from the first time we visited last year, than I ever felt at our previous clinic, where I was a client for 30 years. Thanks for making us feel like we've been clients forever!

Shauna Courtorielle Posted on Google 3 years ago

Fantastic experience: Wow, what a wonderful office. Such compassionate care for the animals right from the get go. Everyone working here is so knowledgeable, kind and professional we were thoroughly impressed. Very efficient and fair priced. This will be our forever vet in St. John’s.

Jillian Gould Posted on Google 3 years ago

Fantastic experience: Wonderful experience with this vet clinic so far. Would recommend all services, including daycare and their new grooming spa!

Amanda Fiander Posted on Google 3 years ago

Fantastic experience: Fantastic staff and clinic! My dog used to fear the vet previously, but he actually gets excited to go now! Dr. Andrews is absolutely wonderful and all the staff are incredibly caring and kind. 110% recommend this veterinary clinic!

Saiful Islam Posted on Google 3 years ago

Fantastic experience: Friendliest employees in town, caring as well.

Ivo Jusis Posted on Google 3 years ago

Fantastic experience: Everyone is so nice here. Loves it!

Kyle lash Posted on Google 3 years ago

Negative experience: Very rude and unhelpful

Laura Pacheco Posted on Google 3 years ago

Fantastic experience: They took great care of our little furbaby and they checked in on him everyday after his surgery. Thank you greatly for taking care of Chase!

Craig Collins Posted on Google 3 years ago

Fantastic experience: Very friendly staff and vets!

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