Park Road Veterinary Clinic
Information about Park Road Veterinary Clinic
Opening hours
- sunday: (closed)
- monday: 8h-18h
- tuesday: 8h-18h
- wednesday: 8h-18h
- thursday: 8h-18h
- friday: 8h-18h
- saturday: 9h-13h
Welcome to Park Road Veterinary Clinic, a leading veterinary service in Brantford, Ontario, dedicated to providing exceptional care for your beloved pets. Our enthusiastic team is passionate about animals and committed to ensuring that your furry family members receive the highest standard of medical attention.
At Park Road, we understand that your pet is a cherished member of your family. That's why our veterinarians are not only skilled but also compassionate, working to educate pet owners on everything from routine vaccinations to complex surgeries. Our goal is to keep you informed and supported throughout your pet's health journey.
We take pride in continuously enhancing our skills and knowledge, which translates to better care for your pets. Our clinic has been recognized as one of the Top 3 Veterinary Clinics in Brantford by Three Best Rated® in 2020, reflecting our unwavering dedication to quality service and customer satisfaction.
In addition to routine veterinary services, we offer specialized programs such as the Healthy Start Program for puppies and kittens and a Senior Wellness Package designed to improve the quality of life for older pets. We also provide preventative care services, including parasite prevention promotions that keep both pets and families safe.
For your convenience, our online store allows you to shop for your pet's supplies from the comfort of your own home. Schedule your appointment today and let us take care of your pet’s health with the utmost dedication and care.
Our comment from InfoVet about Park Road Veterinary Clinic:
Park Road Veterinary Clinic is renowned for its compassionate and dedicated staff, who genuinely care for the well-being of all pets. Clients consistently praise the kindness and professionalism exhibited by the veterinarians and support staff. Many reviews highlight their thoroughness during examinations and their ability to provide a welcoming atmosphere for both pets and their owners.
The clinic is particularly noted for its excellent communication, as staff often follow up after visits to check on pets' progress. The team at Park Road is also commended for their empathetic approach during challenging times, such as when owners face difficult decisions about their pets’ health.
While most experiences reported are overwhelmingly positive, a few clients have expressed concerns regarding costs associated with services and medications. Despite this, many clients feel the quality of care received outweighs any financial concerns, appreciating that the focus remains on animal welfare rather than profit.
Overall, Park Road Veterinary Clinic is highly recommended by multiple customers for its dedication, friendly service, and the genuine affection they show towards each pet.
Services
Park Road Veterinary Clinic: Reviews
Negative experience: Not a costumer, but yesterday at 530pm as I was bringing my son to karate which is located beside the vet clinic my hubby noticed there was no parking spaces. So he pulled infront of the vets into a parking space to drop off myself and my child. As he was PULLING OUT mind you, we were confronted by a lady who yelled at us saying “ HEY!! YOU CANT PARK HERE IF YOUR NOT A CUSTOMER” she looked extremely bothered. In which I responded saying “he’s not parking, he was just dropping us off” her response to me was “WHATEVER!!!!” And went back into the building. Both myself and my 10 year old son were shocked at the way she spoke to us. My family brings their pets to this clinic and they are disgusted aswell once I told them what had happened. Hopefully you don’t lose any clients or potential clients by this rude behaviour I’ve experienced.
Fantastic experience: Everyone at Park Road Veterinary is kind, helpful and concerned about the welfare of my cats. From the moment I started going there everyone has been kind, knowledgeable and make me feel at ease when they are taking care of my cats,
Fantastic experience: The staff and Dr's at Park Rd veterinary are amazing, showing kindness, compassion and empathy. Every visit is thorough and carried out with professionalism. I can tell they all love animals and have always treated mine like they would their own. Highly recommended!
Fantastic experience: Everyone at the clinic was super friendly, knowledgeable and great with my cat.
Fantastic experience: Very happy with this clinic. Very kind and caring staff and Drs. My dogs have been in very good hands here. Highly recommended Park Road vet
Fantastic experience: A great clinic, very friendly and welcoming staff who really care about the pets they work with. I’ve been there for years, I wouldn’t switch and recommend it!
Fantastic experience: We recently took our kitty, Piper to Park Road Vet. She currently wasn’t a patient there but they were accepting of our problem and worries. We got an appointment the same day. We were welcomed into the vet and greeted by Dr. Boulter- she was amazing, compassionate, and very knowledgeable. She was kind and calm towards our anxious kitty as well. She was understanding of the care we had already been through with our kitty (it had been a long road of issues, worries, vet bills, a surgery etc) for the past month. She took very good care of our cat, making sure there was no long term issues and explained everything very clearly. Our kitty, who is a bit of an anxious one appeared to be calm and accepting of all of the vet techs and Dr. Boulder. I appreciated the follow up phone call a few days later to see how Piper was doing. I will defiantly keep this vet in mind for future issues / long time care. You can defiantly trust them with your fur babies. Thank you again.
Fantastic experience: Amazing office, fit my dog in for an appointment on the same day I called that he had a possible ear infection. Very friendly, professional, and knowledgeable staff and vets. I always feel like we are in good hands here!
Fantastic experience: Been going to this clinic for over 30 years and they’ve always treated us and our fur babies with great care and kindness. I love everyone there, they go above and beyond always❤️❤️
Hi Debbie, we appreciate the kind words! Thank you for your loyalty over the years. We hope to see you soon.
Fantastic experience: Taking our Lab, Stella, to Park Road Vets is like frequenting your favourite store or service: it's familiar; welcoming; and filled with friendly folks who are glad to see you again. And that's if you are the pet or the guy with the credit card. Both are relieved to have you as a treasured friend. Thankyou.
Fantastic experience: From the moment I walked in, the staff was friendly, caring and professional. Dr. Boulter was warm and caring, answered all my questions, and made plans for follow up care that was helpful and easy to follow.
Fantastic experience: The people at Park Road Vet Clinic were very friendly and caring and gentle. Dr Boulter was amazing as well as her assistant. Thankyou for caring for Jesse
Fantastic experience: Great experience here! Visit was honest and effective, I didn't feel gouged like some other clinics. Dr and Vet techs were great.
Fantastic experience: Such an amazing vet, had concerns about a tick bite and the staff answered all my questions and were so knowledgeable. Great place and great customer service
Fantastic experience: The staff are grate even with my family they where there for us they did help me out when I needed them the most .To me it's a second home for my cats, So I would like to say Thank You for your help. From John and Taz , Casper.
Fantastic experience: My Louie’s experience as well as mine was very gratifying meaning the moment we stepped into your clinic we were welcomed with open arms, that alone breaks the ice . Very friendly and professional staff made the appointment easy and mostly for Louie which is more important in my eyes. Look forward to a great relationship with you all . Thanks a million!
Fantastic experience: Friendly, helpful staff; Sandy is a longtime employee and so helpful and caring with our pet. Nice overall atmosphere. My puppy enjoyed his first and second visits for shots. Received follow up phone call the next day to check on puppy. Would highly recommend.
Fantastic experience: What a great clinic. They fit me in for an emergency and took great care of our Labradoodle.
Fantastic experience: I’ve been going to Park Road Veterinary for over 25 years. There have been many changes over the years but the one constant is how they all love the animals! I have had many very positive experiences!
Fantastic experience: I can’t say enough amazing things about this veterinary clinic. I’ve been going through such a difficult time with my little munchkin, and despite all the ups and downs, the entire team has been incredibly warm, kind, and patient with us. They’ve made this challenging experience so much more bearable. Even though we’re not out of the woods yet, I’m beyond thankful to have found this clinic. It’s so rare to find a place that truly cares about your pets and shows such genuine compassion when you need it most. My pets are like my children, and I’m more than grateful for the way they’ve treated us. Thank you to the amazing veterinarian and all of the wonderful staff, your kindness and dedication mean the world to us! ❤️
Fantastic experience: Our first visit and definitely won't be the last. Good with us and Nibs. Never had a Brantford vet and proud to say now we do. The follow up call was the icing on the cake. PRVC has a new client and we will bringing cats too! Thanks for making the experience a great one and see you again.
Fantastic experience: Great people that take the time to check your pet and explain things!
We are dedicated to making your experience perfect, Ron. Thank you for this review!
Fantastic experience: We arrived unannounced with an urgent situation and difficult cat, not knowing where else to turn. (Definitely not recommended!) Despite being full up they managed to squeeze us in and help my cat. Everyone was so kind and professional, and they truly went above and beyond to help us. They kept my incredibly anxious cat under control throughout. We are forever thankful to have them as our vet. A huge thanks to your whole team.
Fantastic experience: The staff are welcoming, the vet described everything in detail and my dog was calm and she’s usually not a calm dog by nature and she usually shakes when going to the vet. She didn’t at Park Road. I left feeling satisfied with the appt. and felt that my dog was in good hands! I highly recommend them!
Fantastic experience: Took my cat, Loki Lavigne, in on the 4th of August on a Civil Holiday when everything else was closed. Everyone treated her with kindness and after realizing that Loki is a spicy girl, we had her booked in the next day to give her stress relief medication. Today, the vets took care of her as the princess she is, trying to help her use the bathroom so we could get some tests run. Their patience, consideration and kindness means the whole world to me. I’ve had other vets not give my cat half of the time or energy simply because they don’t have the time, resources, etc. I wanted to shout out Sandy specifically, she is such a sweetheart. I was in such a rush that I might have forgotten her name, but she was THE BEST, so kind and so sweet to miss Loki. I don’t remember everyone else’s names, but the staff here - specifically Jasmine - are so wonderful. Thank you again, guys!
Fantastic experience: I switched to this Vet clinic with Mia at the age of 2. When I first started bringing my dog Mia i was young and my appearance appears younger than my age. The staff and doctors talked to me like an adult regarding Mia's care. Our experience has been exceptional, discussing care options together, genuinely wanting the best care and option for Mia. I never felt rushed at my appointments, the staff took time to answer all of my questions and even offered to help me during one of Mia's treatments as I was personallh learning the skill for Mia to heal. Thank you.for your incredible service. Mia and I have recently moved out West to Vancouver and are sad to leave this clinic as it is hard to find genuine people who truly care for your pet and the best options Mia just celebrated her 14th birthday and is in great health thanks to the team at Park Road Vet. Thank you for everything you have provided us. I highly recommend this vet clinic who genuinely care for your pet, who are mindful of how vet bills can add up quickly (they don't try to take your money or add on to your visit) and who work with you as a team to discuss the best options for your pet.
Fantastic experience: Heather shaves and bathes Finnigan - excellent. I take my cats to Dr Baker. Excellent care.
Fantastic experience: I 100% recommend taking your pets to this clinic. The care they provide for animals is genuine. It’s not about the money, it’s about the animals. Refreshing
Fantastic experience: Great service and they are very prompt. The team is great with our pet. They were calm and the pet had no problem with them handling them during exam. Very courteous and professional. So happy we moved to this VET 3 years ago.
Fantastic experience: Staff obviously love animals & take all the noise & feisty displays in stride. Glad I chose them as our vet!
Thank you so much for your wonderful review, Glynis! We strive to provide compassionate and professional care and it’s rewarding to know that our efforts made a positive impact.
Fantastic experience: friendly staff and always do their best to get our pets in a timely manner. Highly recommend Park road vet.
Fantastic experience: Thank you so much to the entire Park Road family. I love and appreciate all of you so much through these hard times and I will never stop loving all of you.
Fantastic experience: Best experience i’ve ever had at a vet clinic! The staff is amazing and very friendly. They are not only good at their job but you can tell they love their job. They check in after every appointment to make sure everything is going good (i’ve never had a vet clinic do that). Ive been going there for almost 3 years and I don’t plan on changing that. Also my dog loves going to the vet:)
Fantastic experience: We have spent the last 10 years with Park Road Vet. They have looked after our cats and dog. I can't ask for a better vet. They are very thorough but understanding of the costs. When we had to put our dog down they were most kind and sympathetic. Now our cat is sick. The next day they called to see how our cat was after visit. Park Road Vet is the best.
Fantastic experience: Friendly service , great with my pets
We are dedicated to making your experience perfect, Cindy. Thank you for this review!
Fantastic experience: Excellent service for all my cats. Great vets. Prepared to listen to you and explain things thoroughly. They also follow up with you the next day and ask how your pet is, which is so appreciated. Definitely would recommend.
Fantastic experience: Friendly, knowledgeable and very attentive team. I highly recommend this clinic. They work long and hard hours so that our furry and other companions are looked after. Thank you for a great job!
Thanks for the kind words! It's our mission to ensure that all clients and furry friends are provided high-quality care. We appreciate your recommendation ⭐️
Fantastic experience: Great care and kind hearted staff. Called in between to check in on my pet.
Thank you so much for your wonderful review, Jithu! We strive to provide compassionate and professional care and it’s rewarding to know that our efforts made a positive impact.
Fantastic experience: Great Vet Clinic to take your pet to. You will be welcomed by friendly front desk staff and followed through by Vet Assistants and Great Vets overall your experience will leave you feeling safety bring your fur baby to this Clinic.
Fantastic experience: Simply great Veterinary care with no pressure selling of products or services. Reception staff, RVT's and the DVM are all equally amazing. My dog has absolutely no problem with sitting in the waiting room or going into the exam rooms, which I think says quite a bit about the atmosphere they work so hard to maintain.
Fantastic experience: Great veterinary clinic. Very friendly, professional and had flexibility in options for our many pets. When we had to put down our beloved dog they made the process as comfortable as possible.
Fantastic experience: All of the staff were nice and caring. You can tell that they love animals. They helped my cat stay calm throughout his exam and shots.
Fantastic experience: Excellent staff. Always takes the time to fully understand the reason for the pet visit. Haven has been a pet client for over 7 years and is very comfortable going for checkups etc.
Fantastic experience: We took our 20 week old rescue puppy willow for her first dr appointment at park road vets. They are absolutely unbelievable so friendly, very knowledgeable and friendly. Or dog had a great first visit. 100% recommend park road to anyone that wants a very professional and friendly vet. Thank you so much
Fantastic experience: Writing this on behalf of my nana. Dr. Boulter and team were phenomenal during my trying time with Gracy-May. They were so compassionate right to the end. Gracy-May loved them all and appreciated how gentle and loving they were in her time of need. Gracy-May is at peace thanks to Dr. Boulter and team.
Fantastic experience: Hi, Our dog was attacked by large dog. Needless to say we needed to get him to a vet asap. We called our regular vet that we have be going to for 10 years. They told us they had no appointments available. They told us to go to another emergency vet. I could not believe that in an emergency they would tell us to go somewhere else. That's where Park Road Veterinary came in, that is were my daughter takes her pets. I called they said bring him in immediately. When I arrived they took our Tucker from my arms and went back to check him out immediately. They fixed him up prescribed some medication and we where on our way. They treated myself and my dog with the upmost respect and professionalism. Thanks Park Road Veterinary, I will be back you deserve our business. Thanks Melissa.
Fantastic experience: They care about each and every pet They take the time to listen and help with any questions
Fantastic experience: Wonderful caring vet and wonderful staff. My dog even enjoys going just to get her treats from them.
We are dedicated to making your experience perfect, Angela. Thank you for this review!
Fantastic experience: Love it here! Always treat my Toby like their own! They are so sweet, it happened to be his birthday today and during his appointment they wonderful girls who work there gave him a special birthday gift! Dr.B is fantastic and very informative! I will always recommend owners to come here!
Fantastic experience: Thank you for treating my Gracy like family. The office is very clean and all the staff were fantastic.
Fantastic experience: I have been coming to this vet since my Paula girl was a pup. Shes 6 this August. When I have scares with Paula they are always there to help with advice, no matter if little or big. They don’t take advantage of you, I have nothing but good things to say about park road vet.
Fantastic experience: We made the decision to switch vets after almost 20 years at our previous vet, and we are really glad we did! Our first time working with Park Road Vet in June was not a happy time, as we needed to euthanize our sweet almost 15 year old boy, and they were so great to deal with and so compassionate. You could tell they truly cared. We were blown away by getting a card signed by all the staff and a personal handwritten message from the vet as well. Then we just took our other two girls in for their routine exams and vaccinations, and Dr Baker was so great with them! One of our girls can be a little weary of men, but he won her over in a matter of minutes! The way he sat on the ground with her to complete her exam was awesome and made her really comfortable and not feel threatened. Overall, we are really happy and would recommend them based on our experiences so far.
Fantastic experience: The best and most caring veterinary team! Thank y’all so much from our fur babies:)
Fantastic experience: I cannot say enough good things about this clinic. I am continuously impressed by the kindness and professionalism of each staff member. They are very accommodating, always concerned about the welfare of their furry clients/patients and go above and beyond! Thank you Park Road for all you do!
Fantastic experience: Park Road Vet Clinic is amazing. They always treat my pups with special care…..so much that our dogs know their names. I have all the trust in the world in them, they are compassionate make us all feel important!!!!
Fantastic experience: I have always felt my pet was respected and lovingly looked after by the medical staff and the Veterinarians. All procedures have been so well explained to me and Taffy's check-up was excellent. I will continue to support this Veterinary Clinic.
Fantastic experience: I have been a client of Park Road Veterinary Clinic for about 6 years. This week I was concerned one of my kittys had kidney stones or a UTI, as the litter crystals I used showed blue/green colours. They got her in quickly and checked her out very carefully, calling me to confirm that tests did not show any problems. (So it may have been a false reading from the litter.) I'm relieved and appreciate the communications.
Fantastic experience: Excellent customer service. I really appreciated the care and thoughtfulness shown to my cat . The vet tech and vet were both very clear with explaining the procedure he needed, and the results from his check up. I also appreciated the follow up the next day to see how he was doing. Would definitely recommend to others and am happy to find such a great place to look after him.
Fantastic experience: We were happy with the kindness given to our sweet dog... I am always shocked by the cost but it seems to be the new way.
Hi Cindy, Thank you for sharing your experience with us, and we appreciate your kind words about our commitment to animal care.
We understand that veterinary care can be costly, and we strive to ensure that our prices are competitive while maintaining the highest standards of care for your furry companions. Our fees reflect the expertise of our experienced veterinarians, the advanced medical equipment we use, and the ongoing investments we make to provide the best possible care for your pets. We are continuously working to find a balance between providing exceptional care and being mindful of the cost implications for our clients. Your feedback is valuable to us, and we will certainly review our pricing structure to ensure transparency and fairness. If you have any concerns, please don't hesitate to reach out.
Fantastic experience: Winston always looks forward to his visits to the vets. He just sits there and lets you do what you need to. I have taken many animals there over the years and have always been happy with the service and treatment of my animals
Hi Gerri, thank you for taking the time to leave us a review. We know how important your pet is to you because we are owners ourselves and huge animal enthusiasts. We love what we do and reviews like this truly make our day! Thanks again!
Fantastic experience: The staff is always very helpful. They are very knowledgeable and answer all my concerning questions about my dog. They also follow up promptly as well.
Thanks for the stellar rating! We love exceeding clients' expectations.
Fantastic experience: Always has been awesome with casper my kitty they really love it when I bring him in they say they be out in 5 mins well half hr later they bring him out because everyone was to busy spoiling casper and giving casper lovings... casper loves all the attention and will take advantage of the moment if he's getting spoiled with attention And everyone there is awesome and polite I love all the staff there a great bunch of people
Fantastic experience: Excellent service, they are very patient even though I didn't speak English well, they helped me and were kind to me and my dog. By the way, the blonde girl at the computer station, I fell in love with you
Positive experience: Everyone was very kind and polite price was reasonable and i enjoy my visit
Fantastic experience: Very nice staff and Dr's... explained everything clearly, covered all options, etc. We left feeling well taken care of, confident with the initial diagnosis and more importantly, so did Archie... thank you very much!
Thank you for your kind words and recommendation, Derek !⭐️ We want all our clients to feel comfortable and informed. We enjoyed having your pets and hope you come by again soon.
Fantastic experience: Cannot say enough good things to say about this clinic. The staff are compassionate and caring. They collectively provided our much loved Charlie the best care possible we could've have ever asked for. Dr. Rhonda could not have been more supportive and professional while guiding us through one of the hardest decisions we ever made. If you want top rate service with a real human touch, this is the clinic you need.
Negative experience: Once again the greedy vet has found a way to screw the customer, pet insurance now no longer covers nail clipping and only 3 visits. Shame on u greedy owners!!!
Thank you for sharing your feedback with us. We understand your concerns regarding the changes to our wellness plans. Our goal in adjusting the plans was to ensure they remain affordable and beneficial for our clients while still providing essential preventive care services. We apologize for any inconvenience this may have caused and appreciate your understanding. If you have any further questions or would like to discuss your options, please feel free to reach out to us directly.
Fantastic experience: Everyone there is fantastic and friendly. They answer all your questions. Very helpful to try to fix the problem with my four leggin son
Thank you for your lovely review, Judy!⭐️
Fantastic experience: They have always been a great team that provided excellent care to my animals. Been with them for years. My dog was always excited to come here for their treats. Unlike another place where she didnt even want to go thru the door. Would always recommend park road vets
Fantastic experience: Was looking to switch vets after leaving my previous one for many years for various reasons. I called Park Road and the receptionist was very kind and understanding. She said she would get all paperwork transferred over from the previous vet. I was happy they took us on considering many are full and not taking on new patients. My pet is a rescue and nervous around new people and can be difficult with getting claws clipped. They listened to our tips on how to calm our pet and were able to get all front and back claws done during the check up no problem. We are very happy with the care and compassion they showed our pet and didn't rush. Thank you Park Road Vet Doctors and Staff!
Fantastic experience: We took our puppy Bella to Park Road veterinary clinic, for her puppy shots and first needles. The stuff there were amazingly friendly, very helpful Bella was very happy when we left.
Thank you for the kind words, Chrisitne! We are so happy to hear that you enjoyed your experience and welcome you back anytime.⭐️
Fantastic experience: Awesome, Dr. Boulter is an excellent veterinarian. She kind and gentle with my pets. She really has their best interest at heart. Trish, the receptionist, always has a sunny disposition and very helpful. Great team!
Thanks for the kind review, Dawn! We are so happy to hear that you have enjoyed your experience with Dr. Boulter. We want all our clients to feel comfortable and informed the moment they step into our office and when they leave. We are so happy to hear that you enjoyed your experience. We look forward to your next visit. ⭐
Negative experience: Please be cautious and double check your dogs prescriptions. We were charged over 10 times the amount at this clinic than we could have gotten the medication elsewhere but they refused to provide the prescriptions and they lied about the class of drug(most medications for dogs are the same exact chemical we use for humans in a different dose, they do not understand this simple fact). The only medication they let us take a prescription for they had originally wanted 50$ for the meds that I paid 5$ for at my pharmacy. They charged 30$ for a medication which the tablet would have cost me 20 CENTS and charged 60$ for a cream that would have cost me 4$. All of this on top of the regular vet fees and “prescription writing fees” which you pay for each medication. Extremely angry at this egregious money grab and misinformation/lies. Will be transferring to another veterinary clinic.
Hi Paige, Thank you for taking the time to share your concerns, and we sincerely apologize for any inconvenience you experienced. We value your feedback, and we want to address the points you raised.
It's disheartening to hear about your dissatisfaction with the prescription costs. We aim to be transparent about our fees, and we apologize if there was any confusion. We also strive to provide competitive prices for the convenience of our clients. We're sorry to hear that you found more affordable options elsewhere. If there's anything more you would like to discuss or if you have further questions, please feel free to reach out.
Fantastic experience: Found out not the best news for my little guy, but I’m glad they were able to find out what’s going on from the very first appointment. I would recommend this place to anyone.
Thanks for the kind words, Sharmaine! It's our mission to ensure that all clients and furry friends are provided high-quality care. We appreciate your recommendation. ⭐️
Fantastic experience: Absolutely the best service I have ever had I was promised what I was promised and everything went well. My dog is getting so much better. I really appreciate everything you’ve done for me Park Road veterinary clinic.
Negative experience: Not the place to go if you have an emergency with your pet. They could care less and just pass you off to an emergency clinic. Years of going with our pets, just to be fluffed off when their help was urgently needed. Look elsewhere for a more reputable vet, especially if you want someone to care about your pets as much as you do. Disappoint and heartbreak is what you will find there.
We are sorry to hear that your experience left you feeling this way. We realize that unexpected medical emergencies can be stressful, and we do our best to provide clients with the necessary information and options available. Unfortunately, we are not a 24 hour emergency hospital and do not have the resources and equipment for prolonged critical care. We are sorry if you perceived our recommendation to transfer your pet to an emergency facility as anything other than a professional recommendation for the well-being of the patient. If you would like to discuss further, please reach out to us.
Fantastic experience: Went for regular checkup, rabies shot and nail clipping. They treated my kitty like she was a princess and one of their own. I highly recommend this place.
Thanks for the kind words, Carrie! It's our mission to ensure that all clients and furry friends are provided high-quality care. We appreciate your recommendation ⭐️
Fantastic experience: One of the best vets I've ever had the pleasure of having for my working guide dog. The people are competent, they are the only clinic within 100 km that will directly bill my guide dog school, they care very much about their patients, and their doctors are amazing and accessible. I won't switch, even though it's a little bit of a hardship to get there and back, because I live in London, but I'd rather go to a clinic that can meet my needs both financially and otherwise, than go to a local clinic who won't take me because I don't have the money. The doctors there are also resourceful enough that if the issue is beyond their expertise, they will refer to a clinic that can help ie: the Ontario Veterinary College. My dog just finished having lung surgery there to remove a cancerous mass, and it was the doc from Park Rd that got him enroled in the lung study, and filled out all the paperwork. It was a very fluid experience. As well, Park Rd. is great with receiving, distributing and relaying records and information in an accessible way. I am totally blind, but have had no issues getting them to accommodate me in any way I have requested.
Fantastic experience: I brought my 2 cats here for a checkup and nail clip, it was a great experience! Everyone there is friendly, and so gentle and loving with my animals. You can tell they genuinely care about your fur babies. The service was quick and efficient. The price is not bad, which is saying a lot these days. I’m so happy I chose this clinic!
Fantastic experience: Dr Boulter is a truly skilled and intelligent veterinarian that exudes professional expertise paired with compassion and a gentle disposition. The support staff is friendly, understanding and attentive to clients and all pet concerns. I have been taking my pet to this wonderful clinic for over 10 years and I will continue to maintain loyalty to this clinic given years of receiving such optimal care.
Fantastic experience: All the staff are super friendly and helpful. They’re great with our pets (even our crazy cat), and very knowledgeable.
Patient and client care are very important to us. We are happy to hear that you enjoyed your experience with our team!
Fantastic experience: I felt very comfortable with all the staff when I had to take my dog in an emergency. They were kind, knowledgeable, and not as expensive as I was worried about! I switched from my previous Vet to Park Rd. I look forward to bringing my furry baby for her regular visits! I highly recommend them.
Fantastic experience: Had our first visit today and myself and my puppers absolutely loved them!! They did more in our first visit then our previous vet has ever done. They were kind, helpful, and very professional! If i could give them 10 stars i would.
Fantastic experience: Such a great vet for my little dogs my cat and my biggie who hates other dogs. They always accommodate and work with me to ensure the best plan and outcome and sensitive to budgets.
Fantastic experience: Everyone was kind and helpful. The vet that examined my cat was knowledgable and kind. I was called the following day to see how my cat was as she was very anxious. I do have just a few unanswered questions still. I would have liked to talk more about how my cat behaves, how she's improved etc etc. Kara's second appointment went very well. Everyone is kind, helpful and knowledgeable.
Positive experience: Cost a bit more than other vets. The interaction with the animals is priceless, they actually care for each of your pets going through and the young lady vet was wonderful with our pet.
Fantastic experience: All staff were very caring, compassionate and knowledgeable. They took the time to listen and provided fantastic guidance for our pets.
Fantastic experience: Cannot thank the team at Park Road Vet Clinic enough! I was in town visiting when my cat became ill and the Park Road Vet team made sure they got me in as soon as possible and that my cat was treated with utmost care (despite her spiciness). Highly recommend! Wish I was local so I could continue bringing my animals here for treatment.
Thank you for your heartfelt review! It's our mission to ensure that all clients and furry friends are provided high-quality care. We are so happy that our team could be there for you during this stressful time. If you have any future questions, don't hesitate to give us a call.
Fantastic experience: When the time came that we had to euthanize our beautiful cat, our vet was not available! We decided to try Park Road Veterinary Clinic! The care and compassion we received was incredible. The atmosphere was calming, the girls were so gentle and kind, our baby wasn’t afraid, he was totally relaxed! I will always be grateful to them for being there for us and treating us with such great care at such a sad time. ❤️
Positive experience: This has been our regular vet for many years now. They've always been nice and gentle with our animals and polite with us as well. Very clean. Prices seem fair. Recommended for anyone in Brant County looking for a vet.
Thanks for the kind words, Jared! It's our mission to ensure that all clients and furry friends are provided high-quality care. We appreciate your recommendation ⭐️
Fantastic experience: Fantastic vet that actually cares about your pets and follows up to ensure everything is good. Switched vets to here as they earned our business with their caring staff and follow ups.
Fantastic experience: Awesome team, seemed very enthusiastic and were very receptive to our questions. They were enamoured with my kitten, Soup, and even drew a little bowl of soup on her name card in front of her door :) Everyone was very nice- they also called the day after our first appointment to check in which was appreciated! Overall, really good experience!
Fantastic experience: We love Park Road Vet. They care so much about our dogs. They even love seeing the Vets. Dr. Rhonda Boulter is our favourite. All the staff are exceptional. Thank you for taking good care of my fur babies!
Fantastic experience: Park Rd Vet are awesome! Had a bit of an emergency with my cat and they got me in asap.They were very busy when I arrived but within minutes was in to see the vet and got things all figured out. My Kitty is is all better! Thanks taking such good care of our fur babies
Fantastic experience: Very friendly staff. Great with my dog who has some anxieties. They made her feel so comfortable that our appointment went smoothly. Always give great advice and staff always have a smile!
Fantastic experience: We've been taking our dogs to Park Road Veterinary Clinic (in Brantford) for over 30 years...and are never disappointed. Our dog Franklin was seen by Dr Boulter and it couldn't have gone better. Dr Boulter is wonderful! She's kind... knowledgeable ...patient...friendly and so positive!!! Thank you Dr Boulter!!! .
Fantastic experience: I used to go to Park Road in the past but had to switch due to financial reasons had to switch. I realized that my cat wasn't getting the care she needed. I had a great experience at Park Road and my cat was relaxed. I would recommend Park Road Vet to care for your pet.
Thanks for the kind words, Susan! It's our mission to ensure that all clients and furry friends are provided high-quality care. We appreciate your recommendation ⭐️
Negative experience: Poor customer service and internal management. Records are not accurate. We also took our puppies here for vaccines once and they had a reaction to the dose, they came back and said “it must have been a bad batch”. Our frustration mainly stems from this new rule where they bill you $50 for no show appointment, things happen and when theres a family emerg. the last thing on my mind is a vet appointment. No understanding. We were threatened with collections if we dont pay. An 8 year relationship down the drain all over a lousy $50 fee
Fantastic experience: Our pups have always been treated with kindness and grace here. We had to put down our lab a couple years ago during Covid… it was very difficult and unexpected, even though he was 10 years old. The team helped us through the process with empathy. Now we’re continuing our visits with a puppy and glad to have a vet office that is consistent, warm hearted and attentive to our fur baby as they always have been over the last 5 years when we started seeing them.
Fantastic experience: I would recommend Park Rd. Veterinarian’s to everyone! The staff caring, respectful and knowledgeable. One of the things I love about the staff are the pictures of their pets. (They just renovated so the pictures aren’t back up yet). Everyone there are there because they love animals. Doesn’t feel like a “business” simply out for your money. I thought Beatties were a good vet office too. Unfortunately they were bought out by a business man and it’s definitely not the same care for twice the price. While all businesses are there to make money, but that’s not what it feels like at Park Rd.
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